Travelers Beware: Quite disappointing being charged $150 for not a single…read morereservation made for a family trip.

Beyond delinquent…read more The owner takes forever to respond and then doesn't provide one with enough info to properly prepare for their trip. Do yourself a favor and book your own travel.

Great personal attention. These folks went above and beyond…read moreto find the best prices and travel times! They have made my life so much easier whenever I have used them!

WARNING: Do not book flights through Kiwi.com…read more My experience with Kiwi.com has been extremely stressful and concerning, especially while dealing with a serious medical emergency. I booked international flights through Kiwi.com and also paid for additional protection. Shortly before my trip I was diagnosed with a Deep Vein Thrombosis and Pulmonary Embolism. My physician provided a formal medical certificate clearly stating that air travel was not medically safe and that I was not fit to travel during my scheduled travel dates. Despite providing legitimate medical documentation, Kiwi.com repeatedly delayed the process and continued requesting more and more documents. Each time we contacted customer support we received different information. Over multiple conversations with different agents we were quoted several different cancellation fees including $80, $299, and over $350. No one could clearly explain these charges and every representative gave a different answer. Customer support was extremely difficult to reach. Chat sessions frequently disconnected, the system would say there was an internet connection problem when there wasn't, and when we did manage to speak with someone they were unable to provide clear answers or resolve anything. There is also no easy way to speak with a knowledgeable representative by phone. What was most alarming was the amount of personal and medical information they demanded even after receiving a valid doctor's certificate. They requested additional forms for my doctor to complete, asked for the doctor's tax ID number, copies of passports, treatment receipts, medical records, and even more detailed documentation. The level of personal information they demanded felt excessive and invasive, especially during a medical crisis. Ironically, when dealing directly with the airline on a previous trip, providing a simple doctor's letter was enough to resolve the issue quickly and respectfully. This was completely different. The process through Kiwi.com felt like an endless cycle of delays and additional requests. Another important point for travelers: we later discovered that booking directly with the airline would have been approximately $450 cheaper than booking through Kiwi.com. The third-party markup combined with confusing cancellation policies makes the situation even worse. Travel is stressful enough without having to fight with the company that sold you the ticket. Based on my experience, I strongly recommend booking directly with airlines instead of using Kiwi.com. The lack of consistent customer service, constantly changing fees, and excessive documentation requests made this one of the worst travel booking experiences I have ever had. I tried to post it giving it zero star since they are literally -5 but I had no choice to at least do one star they're not even that.

Excellent customer service. Great experience! Prioritized my needs and helped with an amazing trip…read moreto Hawaii!

I just started going to see them about a month ago for spray tans. I'm sorry I can't remember the…read morename of the lady who does my tans, I've had two so far, and she is not only cool but she's really good so far. And I think they are reasonable with their prices, I could be wrong the tan lasts a long time. And if you want she has some spray for your face to make it last longer. With me, the tan stayed every where really good except my face so I got some of this spray this time. They have alot of products for sale and everyone is really nice. Not really sure what kind of beds or stand ups they have, but the place is always clean. If you're in the De Pere area and you need a great tan stop in and see the place. Oh yeah, the spray tan is made from sugar cane, I think just ask and she'll tell you, but it is all natural. Debbie

Foxworld totally messed up our travel plans with their incompetent travel advisor ,we no longer can…read morefly together with our friends due to their mistake, an will not pay for the difference in cost to make that happen, to save a few bucks for their company they will lose at least ten future vacation trips with them, my advice stay away, an use a small independent company, you'll receive better servive!!

My mother and I trusted fox world travel to send us to a different country. We asked for some nice…read moreand close hotels in the Cancun area and our travel agent assured us everywhere he was recommending was 5 stars and so trusting his word we went with one of the resorts. Before we even left for our vacation we had to ask him three different times just to get our travel itinerary/information. Nick Webb is his name if you're wondering, he ended up sending it to us mind you he sent this information to us maybe four days before our departure. All of this information ended up changing and the only way we found out our flights changed and we're switched around with times was because I looked through the flying company's app with our flight numbers! Nick couldn't even bother letting us know our planes were leaving earlier/later I guess that wasn't important enough to inform us about. Once we landed in Cancun it was an absolute mess from there, we told Nick we wanted to be close to the airport cause we didn't feel like starting our vacation with a long drive to our hotel. Pretty simple request but I guess not, going against our wishes Nick sent us about an hour and a half away from the airport (not including time with traffic) When we arrived everything seemed okay our room somehow wasn't ready so we had to wait another forty minutes or so while they "cleaned" our room. The hotel went on to tell us about how they have 6 different restaurants, free room service cause it was all inclusive, multiple pools so on and so fourth so we were excited to start our trip from there! We got to our room and it was immediately one red flag after another, there was over an inch clearance from the door and outside so any of the geckos, cockroaches and other insects could creep into our room, after that we noticed MOLD everywhere. It was on our ceilings in our bathroom and in the bathtub. The shower was disgusting there was a bunch of random stuff in the drain, the bathroom counters had stains everywhere, the bathroom floor had mold and mildew in the corner along with standing water. Moving into the next main room where we're supposed to sleep let's start with the air didn't even work so it was disgustingly hot in there, our bedroom sheets had mold stains and a few other unidentifiable stains on them as well along with the chairs you're supposed to be able to relax in. So we complained to the front about all of this and they said they'd go clean the room. We decided to go check out some of the other parts of the hotel, an they weren't any better the pool had algae and mold growing all over it, the beach was disgusting, none of the restaurants were ever open and youd ask different workers and some of them would say they're 24/7 or that they're open from 5-10 So not only we're we being sent on a wild goose chase just to find food but every time we we're told one of them we're open we would go there and they'd be closed!! So we decided to order room service cause it's all inclusive right? Nope 35$ not including the food so we just ate the snacks we brought from home. Decided to head back to our room to see if it was clean and it wasn't and after a couple more times complaining and the time being about now 10:30 at night and neither I or my mother could sleep cause we felt there was probably bed bugs everywhere cause we kept breaking out in hives we went down to the front desk. They moved our rooms at 10:30 at night to another room that had pretty much all the same issues and a new one being that when you showered the bathroom literally flooded Don't know how that isn't a safety hazard but whatever. We ended up reaching out to Nick sending him the pictures telling him all the times we complained begging him for a solution because we COULD NOT stay in this disgusting hotel, I mean we we're looking at flights home the day we landed. Nick pretty much emailed us back saying we're the ones who picked this vacation and he also informed us he reached out to the hotel and they said we never once complained. Don't ever waste your time with this company unless you want to go somewhere so disgusting your skin crawls and your travel agent who you payed how much money for pretty much informs you that it's all your fault supposedly even though you have no idea what this resort looks like except for of course the catfished pictures on their site. to dig a little deeper then the hotels website? Ridiculous this whole trip was like throwing your money in a garbage bag and then hopping in after it. Please don't ever waste your time associating with Nick Webb and Apple valley vacations aka fox world travel.

Amy Bunnell did an exceptional job organizing and helping us plan our Hawaiian trip. From flights,…read morehotels to excursions. Amy was very prompt with emails and phone calls when there were changes. Amy made our vacation a very memorable one. Thank you Amy!

We worked with Fox to plan our Disney trip for 17 of us. It was a mix of grandparents, parents and…read morekids. Our agent really knew her stuff and took some of the pressure off of us for sure. She ideas that were helpful for all of us. I can't wait to plan our next trip.

Hours of operation, and things they do to help the customer, i.e.; more availability to airlines…read moreand hotels.

Always had great service from Cathy and her crew at David's House of Travel. Many successful…read moretrips. Recently she was very helpful through all of our Covid Related cancelations. Having had a big trip booked to Europe and having to cancel was very stressful. So glad we had such a professional on board to help us through all the hoops of getting a refund. Can't tell you how nice it was to have someone on your side to get through to direct contacts. When we are ready to travel again, going right back to David's House! You should too!