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    Travel Document Systems

    3.9 (86 reviews)
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    Services - Travel Document Systems

    Passport & visa services

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    Ask the Community - Travel Document Systems

    Review Highlights - Travel Document Systems

    Maureen put my mind at ease and was apparently very accostomed to dealing with frantic, disorganized passport-wanting people.

    Mentioned in 9 reviews

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    You might also consider

    China Visa Service Center

    China Visa Service Center

    4.7(153 reviews)
    0.3 miFinancial District

    Scammed with hidden fees post-initial payment. So much back and forth of re-sending documents with…read moreunclear communication for what is needed, which delayed the process to get our visa. Lack of transparency in the process and lack of responsiveness when contacted. Highly DO NOT RECOMMEND. Also, the 5 star indicated via Yelp is highly inaccurate.

    CVSC AKA China Visa SCAM Center…read more Background: Don't believe the positive reviews - they are all from when CVSC was an independent company. I used this company in the past too and had no problems but it appears they have been bought by a large visa clearing house called CIBT. Poor website design: For proof of address EITHER a drivers license or utility bill is required. I submitted my drivers license but the website required me to submit a utility bill too or it would not proceed so I submitted my drivers license again since I do not have a utility bill in my name. They rejected the application so I had to call to clear it up. Each application rejection results in a 1 day delay. My GF submitted her photo and it was rejected because her hair covered her forehead and ears. This was not mentioned in the application. Another 1 day delay. Clueless customer service: When you call the 800 number you do not deal with the people in the SF office who are actually processing the application so they are clueless and just reading the instructions off the website. At one point the supervisor told me my application was pending because I had applied at the SF consulate instead of the LA consulate which had jurisdiction based off my address. After I educated him that according to the consulate website my address is serviced by SF he changed his story and said it was because of the county I was in. He had the wrong county... Unauthorized fees, illegal hidden fees, and sneaky fees The only fees for a China visa that are listed on their website are: standard service fee, rush service fee, and consular fee (that goes directly to the Chinese consulate). Now let's count how many times CVSC tried to scammed me: 1. Unauthorized fee: When I submitted the first payment for the standard service fee I was billed an additional "Passport Replacement Coverage" fee that I did not purchase NOR was it even on the application. (In retrospect this is when I should have cut and run...) 2. Sneaky fee: After my application was approved I was emailed a FedEx label to mail in the application. No where in the email was it mentioned that I would be charged for using the label. Good thing I took the time to read the fine print on the label: "If you choose to use this label, a fee of $59.00 will be applied to the total cost of your application." 3. Illegal hidden fees: After my visa was issued I was charged additionally for: "Digital Photo Service" and "Consular Processing Fee." These are illegal hidden fees specifically prohibited in CA (SB 478). After countless emails and phone calls I finally got all the scam fees refunded. Ironically it would have been faster and cheaper to just go to the consulate and get the visa myself after I factored in all the time I spent fighting their scam fees.

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    China Visa Service Center
    China Visa Service Center
    China Visa Service Center - When I got to the Consulate, my number was 200 -- and they were only up to 76 for the day. China Visa Service Center was a godsend!!!

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    When I got to the Consulate, my number was 200 -- and they were only up to 76 for the day. China Visa Service Center was a godsend!!!

    Bow Joy Services - Translation Service

    Bow Joy Services

    4.8(148 reviews)
    0.5 miChinatown

    Spencer Chase is a scammer. I wish I had read the recent reviews before paying him…read more I hired Spencer for assistance for a Chinese Visa application. Similar to other reviewers here, he initially seemed very responsive and knowledgeable, but then the delays and excuses started. Since he has had legitimate experience in this field, his excuses seemed reasonable, so I gave him the benefit of the doubt. In the end, they were all lies. Here is an incomplete list of the excuses he used: "Waiting for the pickup notification" "Should be today or tomorrow" "It will definitely be next week" "They are a little backlogged at the Consulate" "Should be any day" "Will contact you soon, at the consulate now" "Should be getting the pickup ticket tomorrow" "They are prioritizing business first, ticket applicants second, and non-ticket applicants like yours third" "This delay is not typical" "Your application was batched with a tourism order last week" "I've been using all methods to try to get this done as soon as possible and it will be completed this week" "I got the pick up date and it's for next Thursday" "I just received one for another case that was submitted shortly before yours so it looks like we're almost there" All of these excuses sounded believable and made the process sound like it was always tantalizingly close to completion, but every one of these updates was a lie. Every. Single. One. I was a fool to have believed him. I hired Spencer in July when he promised it would be done in 2-3 weeks. I had to threaten him with legal action in order to recover my passport in November (4 months later, still with no visa in hand). After getting my passport back, I went to the consulate myself. The whole process took just 40 minutes (mostly waiting in line). It makes my blood boil just thinking about how Spencer strung me along for 4 agonizing months because he couldn't have bothered to go to the consulate for a mere 40 minutes. He exploited my inexperience and took advantage of my patience. My advice for anyone applying for a Chinese visa: do it yourself. The consulate updated their online application process in October 2025 so it's much smoother. If there is anything missing in your application, they'll tell you online exactly what you need. When it's time to submit your passport to the consulate in person, you just need to drop off the passport. The processing is super fast now because they've already reviewed everything online. And you don't have to pay a penny until your actually pick up your passport with the visa. Even worse than wasting your money and time, Spencer will ruin your travel plans and your mental health. He never planned on completing the work. Please don't make the same mistake I did.

    I paid for preparing documents and my citizenship application, Spencer collected money from me…read moremultiple times for same work, and promised to refund the excess amount or I can use it as credits if I need further services. However, with no work completed and no updates, Spencer ghosted me when I called, multiple times. Eventually, I submitted the application by myself in April 2024 and asked for the refund. Spencer agreed to the full amount of $5,025 in May 2024, and promised to pay me gradually, but I have only received 1 payment, in amount of $200 on 5/28/2024. Until today, Bow Joy Services still owes me $4,825. I filed complaint via BBB, the complaint was closed with no answer from the business. I am bringing Bow Joy Services to SF Small Claims Court, but the Sheriff's office couldn't serve the defendant. What kind of person ignores Sheriff's notices or a court order?? Feel free to check for court documents on SF Small Claims Case Calendar: https://webapps.sftc.org/cc/CaseCalendar.dll?=&SessionID=D5E2D70387A13C09417EA608B4977BC76FC4B29C Date: 10/28/2024 1:30 PM Case Number: CSM-24-868867 I have suffered enough with this business, I hope there will be no more victims like me.

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    A Briggs

    A Briggs

    4.1(93 reviews)
    0.3 miFinancial District

    After first looking over this Yelp page, the great reviews seemed fishy, but I checked the…read morereviewers' accounts to see if they were legit, and they were. It actually made me feel a little more at ease to see the couple of 1-star reviews, so thanks to everyone who was honest and detailed when sharing their experience here, whether it was good or bad; it helps people come to their decision, and I don't regret choosing these guys at all! Part of this review is my positive experience with A Briggs, and another part is probably relevant only to those traveling to Brazil. The passport + visa came back 2 days earlier than my "must have visa by" date, which is great! Take advantage of the "require signature for delivery" option to be safe: the overnight shipping tracking is accurate enough that you won't need to wait at home for more than a few hours in the morning to sign for the envelope. The agents on the phone and at the SF office were so nice and helpful, and they care about allaying your worries. They are trustworthy and professional - no service is gonna be flawless, and it may be hard to reach a specific office or person sometimes, but your documents are in good hands, and you can call the main customer support line if the "order status" on the website isn't detailed enough for you. It ended up costing almost $300 extra due to the emergency fee because I procrastinated and should've sent off the papers sooner, as this time of year is so busy. But that was entirely my fault, and it was a small price to pay considering that rescheduling the flight would've been a lot pricier! A Briggs took care of everything beautifully. Still, serial procrastinators out there, please learn from my lack of foresight and mail the stuff in a couple months before your flight. If hearing about my laziness penalty saves other people money then it will have been more than worth it! BRAZIL VISA TIPS: First, do NOT try to use Firefox to submit your visa application form. It will not give you your 'application protocol number' or the receipt to print out that you affix your photo to. Internet Explorer, despite collecting dust over the years, worked fine for this purpose! Fill out the form, print the receipt, then save that protocol # and email it to Briggs after ordering with them, along with your Briggs order # so they can book your appointment before they even receive the documents in the mail. One yelper mentioned that the application form is in Portuguese... there is actually an English version here: https://scedv.serpro.gov.br/frscedv/manterVisto.do?lang=eng#inicio Knowing about Briggs sooner would've saved me so many hours of daunting research, wading through conflicting information about the whole process... it was awful before. But they have detailed instructions on the site as to what you FedEx to them! Here's exactly the plan that worked for me, as an adult traveling with no kids, and it was fairly simple to gather these things: 1) a scan of your photo ID, front and back; black and white ink works just fine, and it's okay if it's on two separate pages or not 2) your SIGNED in ink passport - flip to page 3, at the bottom it'll say "signature of bearer" so make sure you've signed it there 3) your A Briggs order receipt, printed from the email (any notes you type in the order form will be printed at the bottom of this) 4) your 2x2" visa photo - for nice looking results, have a friend or family member take it at home, ~5 feet in front of you in natural lighting (outdoors is best) in front of a solid white or light-colored background. Then crop it with this tool: http://travel.state.gov/content/dam/passports/FIG_cropper.swf A straight face or small smile is safest; google image search "Brazilian visa" to see other people's photos that got approved. Thankfully, they're not so strict about it, so just get it something close to those. Then print it at CVS if you can't at home - they cut them exactly to size and give you two copies, which is great in case you mess up 4) the printed SIGNED in ink visa application receipt that you get from the Brazilian consulate link above (ignore the 30 day expiration date; it's obsolete) 5) finally, your FedEx shipping label that was emailed to you and printed after submitting the Briggs order Bring all these things to FedEx; triple-check that you've signed both your passport AND visa application receipt, and use one of their glue sticks to affix the photo on the application receipt if you haven't already (but don't trim it to fit inside of the rectangle - it's not meant to fit in that, that's too small; it's only intended as a guide!) The FedEx guy will give you an envelope to put these papers in, then you hand him the shipping label and that's it! The hardest part is just getting the passport and a good photo; once you mail the documents off, Briggs handles the rest. I'll definitely use them again for any other visas!

    If you are looking for visa services, I would avoid A Briggs at all costs. They are dishonest with…read moretheir charging practices and have no transparency. I went to A Briggs for agency services for an L visa to China. They had me input my credit card information up front. Unlike almost every online purchasing process, there was no subtotal displayed before checkout. I was not comfortable with this, but continued because I'd had a relative use their services in the past without issue. They proceeded to charge me $601, when from what was explained on the website, I expected to pay just around $450. They then sent me an invoice via email, which included itemized fees that were not disclosed upfront. The company gave me a full refund after I called in. The service rep was very agreeable and offered to remove the extra fees that had "been selected"--but certainly not by me! I opted to cancel the whole order, because if there are undisclosed fees from the very start of the process, who knows what my grand total might be by the end of it.

    San Francisco Passport Agency

    San Francisco Passport Agency

    4.2(749 reviews)
    1.4 miCivic Center

    Never in my life have I had such a seamless visit at any state of federal office. Took my mother in…read morelaw to get an emergency passport. The officers at the front entrance were pleasant and patient. The receptionist at the third floor where the office was at took down our appointment number and gave us a number instantly. We walked up to the first window where all documents were checked and told to have a seat. We were called to a window in less than five minutes. The process was completed within ten minutes. We were told to come back at 3:00 to pick up her passport. They allowed us to line up at 2:45 and had the passport in hand by 3:00. I complimented multiple times that they had a great system. I had went back in 2018 and got in line at 6:00AM. During a time where walk in were still taken. That was a 3 hour wait until I got to the window. This process from when we entered to when it was complete took a total of 25 minutes. It took longer to find parking than to get the passport application done. It's still best to be prepared. Paperwork in order, pictures taken beforehand. They only take contactless payment and not money orders or checks. Very simple, very seamless. Salute to the SF passport agency and all the federal officers at the door.

    Big building with lot of security. Come here ahead of your appointment to avoid delay. Third floor…read moreto passport agency. Prepare all your documents before coming, check what you need online. The staff are professional and work quickly. Way better than DMV. 1 day to renew rushed passport! Parking is easy 1 block away for $8 per hour.

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    San Francisco Passport Agency - Passport Photos available on the first floor of the building starting at 6:30AM - 3PM.

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    Passport Photos available on the first floor of the building starting at 6:30AM - 3PM.

    Golden Time Travel - Front of agency

    Golden Time Travel

    4.8(4 reviews)
    0.5 miChinatown

    These guys are great for what amounts to a discount service, and though what you get is just as…read moregood as any of the big, expensive companies, it's worth noting that it's discounted for a reason--in this case, the bathroom on the time machine was a little bit foul. My girlfriend and I used Golden Time Travel when we wanted to take a vacation but couldn't get any time off. It's a great vacation option since you can be gone for literally months and return to the present only a moment after you left. Our first trip booked with Golden was pretty great. We wanted to get away to somewhere familiar so we went to San Francisco in 1905. It was real nice and the exchange rate was excellent, particularly because of inflation since then. The trolleys got us around real easily, and everyone was very friendly. We had a nice time staying at the Palace Hotel, and our bellhop, Edward, was wonderful. You can imagine our shock when, upon arriving home, we looked him up and found out he died the next year in the earthquake, along with the hotel which was destroyed in the ensuing fire. Very sad. I kind of wish we'd warned him now. The next year we saved up a bit and went to classical Greece. Golden Time Travel dropped us off and picked us up two weeks later without a hitch. My girlfriend has a lighter complexion, and though she got made fun of a bit for being a "barbarian"--several times we heard children chanting "bar-bar-bar" and making fun of our yet-uninvented tongue--the famous "Athenian hospitality" more than made up for it. Plus, those togas are surprisingly flattering. My only critique is that the cuisine left something to be desired. We forgot that this was pre-Columbian exchange, so no tomatoes, potatoes, chocolate, corn or avocados. Also, they hadn't quite figured out chemistry in that era, much less baking, so don't expect to be impressed with the pastries (no baklava yet). For our next trip we decided to check out the Bay Area in 2085. Now, I know this wasn't Golden Time Travel's fault, as they just provide the time machine, but this trip was an absolute disaster. Apparently Mark Zuckerberg is a robot fascist dictator in that year, and he forces loyalty through perpetual social surveillance. Well, it was really terrifying, and we spent most of the trip dodging the Google Civilian View drone copters that track down "nonconsumers" and install g-chips to catalog their brain. I know the contents of the future aren't the fault of Golden, but we would have appreciated some forewarning. They certainly have the technology.

    These guys are legit. I wanted to visit 18th century France, and lo and behold, there I was. Now…read moregranted, I've only tried them out once, and I really don't know the extent of their capabilities. As other Yelpers point out, it's definitely a service at a discount, no frills, and you have to be *really* explicit with your request. Don't leave anything up to chance, as I don't think they even have insurance (I bought my own). FWIW I think the Wild West and Ancient Egypt would be a blast, and who knows, maybe check out some dinosaurs? Note: they do *not* offer visits to the future.

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    Golden Time Travel

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    Travel Document Systems - passportvisaservices - Updated May 2026

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