We had come here for my son's birthday party, and were so glad that we did! We had decided to visit…read morethe venue before booking, to ensure that we liked it. Upon walking in, we were greeted by Will, whom helped us with every aspect of the party planning. He was very helpful and easygoing; such a joy to deal with! On the day of the party, we were able to come in earlier and decorate, while the children played the game. During the game, we had difficulty in solving the puzzles therefore, Will and Fahed came in to assist us without hesitation. They were very helpful with all of the guests in the game room, and took the time to explain everything very well. Overall, this venue was an excellent choice! Will and Fahed went above and beyond to make us feel comfortable, while giving us the time to complete the game accurately, and have fun! The game was difficult yet engaging; and the price was excellent as well. Would definitely recommend this place to anyone that wants a fun-filled event with excellent service!

One of the best escape rooms I've ever been to! The whole vibe was super fun and interactive. It…read morewas definitely a challenge compared to previous escape rooms I've done before. They also provide a ping pong table for you to play while you're waiting to get in or after you finish.

Fantastic, interactive rooms with more physical components than you usually see in escape rooms. We…read morewent once with our Scout group and couldn't help but come back and do the other rooms with family. The staff are friendly and helpful. Fantastic experience for the whole family!

Came here for a work event. Our group was about 11 people and we chose the bounty hunter room…read more-intermediate level. In the waiting area there's a few puzzles to solve with a lock that opens a box of treats if you get it correct. I thought this was a really fun idea ! When ready, you sign a waiver and are brought into a briefing room to watch a short video. You are able to lock up your belongings in a locker. Puzzles were at a great difficulty level - not too easy not too hard. Lots of things to solve which kept everyone in our group busy and working together! We were successful in solving the room - success rate for our room/level was just under 30%. After you're finished, your group can go back into the briefing room for a team photo. There are props, hats, etc. available. Staff was very kind and explained everything very well. They go out of their way to make sure everyone feels comfortable (ex. door is always unlocked should someone need to leave). There are help buttons in all rooms in case your group needs a clue if stuck as well. Overall a fantastic time, highly recommend !

We visited Trapped to complete the Death Note escape room without even reading what that entails…read more There are lockers available (free of charge) so you may leave your belongings while you play. The space is fairly large with multiple rooms. When we arrived, we were provided some instructions on how to use our props. Upon entering the room, I was surprised to see it was much smaller than anticipated. Without giving too much away, it was a fun challenge, we did have to ask for assistance a few times as it was hard to determine the chronological order to escape. We did manage to escape just on time. Overall, it was a good time, I would definitely return to check the other rooms.

First off, we had Charles as our host he was excellent! He genuinely wanted us to have a great…read moreexperience.... and we did! Second, we did Genesis and the room was a ton of fun! It was intricate and as a group it felt like we were progressively getting better as time moved along. Third, there is no third go and try it for yourself!

Amazing rooms here. We got to beta test their new room and it was so good. I've done so many rooms…read moreand this ones in my top three easily and it's still in beta form as of this post. The room master was very nice and just all around good vibes. So happy we went here. We are from America visiting and wanted to try out a few rooms here before we left, so far this is the best place we've found. So make sure you give them a visit if you can't desire a room to do! You won't be disappointed.

Had a lot of fun! I have done more than 10 escape rooms and this would easily be in my top picks…read more We did Santa's Workshop and it was nothing short of magical. They stage their games a little differently and I really appreciate after so many different escape rooms finding something that is unexpected. I would love to sit here and praise a lot off neat things I saw but I don't want to ruin anything for anyone so I will remain vague. Besides the great detail put into making the game amazing I also want to give them a shout out for their well kept waiting room and all the fun puzzles and games they provide to get your mind in gear whilst waiting your turn. We will be back for sure.

My family and friends had an amazing time here. Heather and her staff went above and beyond…read more Heather was very responsive to my messages, made sure we were comfortable with the rooms and time slots and the staff we eventually met on arrival was awesome. We are definitely looking forward to escaping some more rooms in the future. Thank you for making us have a great experience.

Disappointing. Appalling. Shady…read more While attending a birthday party earlier today, it was incredibly disappointing to hear that my three-year-old's niece's birthday party was double booked ... understanding that sometimes this happens the way about the manager Lisa handle the situation was just completely appalling disappointing and although this may be a children's play place, the games played by the manager was appalling. To give some context of the situation, yes the play place was double booked by two birthday parties ... with about 30 people each party...Instead of trying to accommodate both parties, the manager of the place had forced us to leave. When it was left up to both parties to have a joint birthday party as to not ruin the experience for our children, the manager continue to be berating and use her on site employees who, by the way, couldn't have been older than 16 each to do her dirty work by trying to kick us out ... irregardless both family shared the space, like good neighbours...we shared in the experience of our children's birthday. ....However, the manager didn't stop there and continued to try to play games by promising returns on deposits for one family, but not the other clearly she was not willing to take a hit to her bottom line. If you are considering booking this appalling place, please be aware of the games the manager plays ... They are very likely to take your deposit double book you and leave you with a memorable experience. Unfortunately, not a good one..

DO NOT BOOK YOUR PARTY HERE! double booked 2 private…read moreparties and instead of admitting they were in the wrong they tried kicking a party full of guests and decor and food out! Blaming the party for the mix up. Many emails back and forth confirming date and time AND deposit accepted still not taking the blame. When time came to refund the party no one would call back or try and resolving this. Instead told the other party to chase the other party for money. Horrible costumer service from manager and owner of the place. Save your self a headache and do not go here!!! You will ruin your poor child's birthday party.. and to top it all off personal information including address and credit card was sent out to the wrong party because they were that confused! Save yourself.. and if they even try to respond to this review claiming it was the customers fault that's just more proof of their delusions.

This was fun. Brought us back to the 90s but at the same time was with tech from today. Nice gear…read moreand LED lights. Had a smoke machine so you could see the lasers. Music was pumping and all was amazing. They have a lobby area with a small arcade (I stress the word small with only a claw machine, 2 arcade machines, one pinball and a single motorcycle machine. Each token is $1.00 and you need 1-2 tokens for each. For the bike, it seems like many people didn't know how to throttle (tip: roll your right hand away from you). There's a pool table area which has two single bathrooms. There are two decent sized party rooms to book for events. Overall it was a nice place. Back to the laser tag. Fifteen minute rounds were sufficient. It's enough to get your heart beating and you're moving around enough to work up a sweat. The equipment was nice and newer. The LED lights which changed colours when you get shot was bright. The laser beams were visible since there was a smoke machine. There were allegedly three bonuses to get rapid fire and other useful things but I only found one. We played 3 rounds in total. Spaced out so another group went in between each of our rounds. All in all it was a good time. Check it out if you're in the neighbourhood.

I had a small mishap with the booking (my fault). I reached out to them, and they got back to me…read morewithin hours and fixed the issue quickly. We got there a little early and they didn't have an earlier booking, so they came out to introduce themselves and take us in before our scheduled time! The person running our room was funny and informative. He had a clear love for his work! The building was clean, and our room was fantastic! The story line and props added to the experience. What impressed me the most was that the puzzle designs were extremely impressive. Everything was difficult but even when we were getting stumped no puzzle felt impossible or unfair which is what you want in a good puzzle. We have done quite a few rooms and my nephew and niece both said that this was the best room they have ever done! I would agree! I have already recommended it to many people!

Super fun, challenging, and with interesting twists on the usual escape room experience! The rooms…read morewere fun and good for multiple different group sizes. I did it with just one other person and still had a great time!