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Transmissions Experts

1.0 (1 review)

Services - Transmissions Experts

Auto transmission repair

Routine automotive maintenance

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3 years ago

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Staley’s Automotive - Open 24/7 give us a call

Staley’s Automotive

(2 reviews)

Our alternator went out on our way home from Hilton Head traveling to Chicago. Jason was…read moreprofessional, helpful, and knowledgeable. He contacted our warranty company and went out of his way on a Saturday to replace it. He even followed up with a text the following day to make sure we made it home safely. I cannot recommend enough- wish I could give 5+ stars!

I'm disappointed with my experience and feel that I was not given the thorough diagnostic service I…read morepaid for. I initially brought in my vehicle because it was overheating. I was having issues on the interstate and took it to the nearest shop, Staley's Automotive. We thought and he thought it was the thermostat. He advised if we would go get the parts and coolant ($75) he'd put that on for me, so I went with a family member to run that errand. Well, 2 hours later, he advised he can't fix my car and believe it's a blown head gasket. He quotes me $3k to fix it and I owe him $350 for what he's done already. Needless to say, he was not going to do anymore further work to my car. Additionally, he could only accept cash or Cash App at the time and he held my keys until he received payment. I was charged $150 for the diagnostic, and I was also charged $100 per hour for labor. I found this out after he looked at my car, not before. Clearly, I should have asked more questions as this shop doesn't have price of services listed anywhere. He didn't have time to do a compression test on my vechile but advised that was his diagnosis. How a mechanic can give a hypothetical diagnosis and still charge you is highly unprofessional. In total, I feel that I was out approximately $425 in diagnostic/labor costs, in addition to the money I spent on parts based on the original diagnosis. My car was no where near fixed or diagnosed and I still had to get it towed. I towed my car from this shop and had a proper mechanic look at it. The actual problem turned out to be that one of the belts had broken and another belt was dry-rotted...something that I was never informed about during the initial inspection Jason did. They also advised, my head gaskets were completely fine after doing a proper test. I was shocked. I understand that automotive problems can sometimes be difficult to diagnose, but I paid for a professional assessment and expected the vehicle to be thoroughly inspected before being advised to purchase additional parts or pursue a potentially serious repair. Unfortunately, I left feeling robbed of $350 for a diagnosis that did not accurately identify the actual problem. I will never use this company for anything ever again. I hope the shop takes this feedback seriously and considers being more thorough and transparent with future customers.

Kelly Automotive Services - Outside of Kelly's Automotive Service, LLC Transmissions, oil changes, brakes

Kelly Automotive Services

(2 reviews)

Great people and service. No complaints fir this company. Recommend to me by family when I moved…read moreto this area.

****Beware, do not go here: The owner was very unprofessional. My car was not fixed and I was…read morecharged before being told an estimate. The owner charged over $200.00 ( almost 200.00 in labor)for a 10.00 can of silicone spray that supposedly fixed my car leak issue. The issue was not fixed and I went back again. The owner kept my car three days, leaving me without transportation. When I called for an update, I was told, I would have to pay more money for parts. Which was said to buy time to test my car leaks, for a car that hadn't been touch for 3 days. The manager said she would call me back to she had to talk to the owner. I was called back and told he would reimburse me half, because he fixed half the problems and I could pick up my car that day. I picked up my car which was soaked in water on the passenger side which had the leak issue, which meant my car was not being worked on until I called and they scattered to test it again for the leak issue. The owner would not come out to discuss this issue....very unprofessional and he could care less. I called a few days later during a big rain and stated my car was not fixed and I was very upset. The manager took the message and my call was Never returned. I should have received a Total Refund. This place clearly did not know how to fix my car and is dishonest. I will never go here again, I lost money by using this place.

Transmissions Experts - autorepair - Updated October 2026

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