I'm being discharged from Encompass today and I've been here a few times. Not because the rehab…read moredidn't work but because I'm clumsy. I've been to a lot of different rehabs before coming here there's a difference in them. Encompass is the best by far there is no comparison I've gotten to know a lot of them and it's a blessing to call them my friends. All the staff that works here goes out of their way to make sure your needs are met. From the drs to all the staff make you feel like you're their only patient. There're so many positive things about Encompass if you need to go there once you will always try to go back. The next time you need rehab think about what you want to get out of your stay. If you put the effort in the staff will help you reach your goal. i think the highest score you can give them is a five if it was possible I'd give them 5x that.

I was just released yesterday after a week and a half of physical therapy and all I can say is I…read morehad a wonderful and positive experience. The staff was professional and always helpful. The food was excellent. I have no complaints. James L. Mabe.

Braden, Calista, Kristen, & Haley are all fantastic. I chose Novacare when I had a torn meniscus…read moreand they helped get not only my left knee but both legs healthier and ready for more activity pre-cortisone or surgery. (Even Drew the Novacare Sales Rep is awesome.) I highly recommend this group and not waiting until after surgery or cortisone to start you on your road to recovery.

Outstanding personal care from my therapist Calista to all of her fellow colleagues. Very…read moreprofessional and caring environment. They were one of the very few who could address core and pelvic strength for men.

We bring our new hires here for a variety of services…read more Everyone here is super nice and willing to accommodate our needs. They are friendly and responsive and feel like great business partners. This business health unit offers a wide range of services that meet employers needs. Location is convenient to the airport and freeway access. Plenty of parking. Nice waiting area and affordable Prices.

Now I will say I was alone In a room because I was rehab only. They care givers were amazing, All…read morethe Amanda's I love yall, My Best 2 girls Brittany nurse. Amanda red hair and Lori. Great girls. The only problem is call light response and the food. I appreciate you all.

I was at Woodcrest for 3 weeks. John and his staff are great. They have The Best Physical Therapy…read moreteam in the State. They are 4 terrific women. I highly recommend this place.

To the Administration Team at Villa Springs of Erlanger,I am writing to formally recognize four…read moreoutstanding members of your care team. Today is my first visit with my mother, and the level of service she is receiving has stood out immensely.First, I want to commend three of your aides: Janelle, Z, and Sadie. My mother Ms Bonnie is currently dealing with an upset stomach, requiring frequent changes. These three young ladies have been coming back and forth to her room continuously. They are remarkably gentle, compassionate, and professional in getting her cleaned up and fresh.Second, I want to recognize her speech therapist, Heather (affectionately known there as "Hot Dog"). Heather has been incredibly caring and helpful during meal times. She has been closely monitoring my mother to ensure she can swallow her food safely, while working hard to identify her best needs and figure out the exact eating level plan she should be on.In this field, a lot of places do not provide this level of care, but these four individuals truly stand out. I want to ensure their hard work is formally recognized by management and placed in their personnel files. They are an absolute credit to your facility.While I know that this is still very early in her stay, I am praying for continued success here at your establishment.Sincerely,Leslie P

I was transitioned to Villaspring after I shattered my hip and had a hip replacement (this was…read moreimmediately following a stroke with hospital stay and rehab). Most of the staff was very apathetic (especially the night staff). I was almost given the wrong medication a few times. Fortunately for me, I know my medication very well. I have severe anxiety. My panic attacks were commonly ignored. One night, I cried and borderline screamed the entire night (I didn't sleep). The nurse ignored me, even though she could have talked me down or given me a Xanax, which I am prescribed. It was my first night there, and I was scared. I went to a different rehab facility (Encompass) after my stroke, and had very few panic attacks. The staff was always able to talk me down. Some nights, I waited as long as an hour to use the restroom. I had alarms on my bed (pretty standard). I eventually started setting off my alarm after 20 minutes, so the staff would come in and I could use the restroom. I am not a difficult patient. I never had problems like these anywhere else (hospital, other rehab). Don't send your family or yourself here! It was terrible.