Our family's experience with Cabrillo Hospice was absolutely awful! We filed a complaint against…read morethem with the VA and changed hospice companies. We are much happier with Comfort and Peace Hospice. The caregivers that came to our home from Cabrillo were great; however, we had two major issues with this company that made our life miserable: 1. They would show up whenever they felt like it and did not notify us if they needed to reschedule their visits. The bathers in particular were a real challenge! Although they were scheduled to come between 8:30-9:30am, several times they showed up at noon or later. No call, no notice. Of course, we bathed my dad ourselves as he needed to start his day fresh and clean. Also, there were times where they didn't show up at all and just expected my dad to be unwashed for a week! Terrible service! The only exception to this is Edgar...he was always punctual and gave excellent care. However, Jacqueline and the management team were worthless! Absolutely worthless! 2. The second problem we had was in receiving supplies. The company consistently failed to order supplies when requested. It usually took 3-5 telephone calls to get just the basic supplies. It was so bad that on two occasions we ordered disposable briefs from Amazon and paid for them privately because Cabrillo failed to deliver as promised. If you need hospice services you certainly don't need the added headache and frustration dealing with Cabrillo Hospital adds y to your plate...go elsewhere!

I have been waiting for my medicine since I have] been discharged from the hospital a few days ago…read more They are all talk and do not even bother to show up. Empty hands and all talk. Please do not bother to call them because they cause much pain and discomfort. They do not say or do anything they promise to do. They have nothing to offer you. What a scam! They have

Dealing with illness and the dying process is physically, mentally, and spiritually taxing for the…read morepatient but even more challenging for the family who feels helpless and unsure about providing care and support to keep their loved one comfortable. It is during this time of stress and anxiety that a good hospice team stands out. The Vision Viejo Hospice team stood out from admission to the day our mother passed. Our family could not have felt more supported and encouraged by the team. We are truly grateful to everyone in the team; their medical director, administrator, visiting nurses, social worker, and spiritual counselor are all blessings to us. Thank you Vision Viejo! May God bless all of you and may your company continue to give the care you willingly give to people who are in need of the services you provide so professionally and so willingly.

Making the decision to use Vision Viejo hospice for my mother-in-law was one of the best decisions…read morewe've ever made. Gemma, the coordinator was an extremely professional, efficient and caring person. She answered all of our questions as needed helped with things we would've never thought of. At the very end of life stage, she helped us understand the process that my mother-in-law's body was going through so that we could keep her comfortable and peaceful at her end stage. I would recommend Gemma with Vision Viejo hospice with the highest confidence that you will be satisfied.

Now goes by Emeritus. I had my mother here 2 months, luckily I had an outside caregiver with her…read more CNA's are pretty good given their workload but the attitude of the nurses and management is really terrible. The nurses and staff lied to me on several occasions, there was no communication to the family. Calls and requests went unanswered. On more than one occasion I saw patients not get meals because someone forgot. Look beyond the decor, the nursing staff and management is the worst I ever saw. A nurse looked the other way when a patient fell and was crawling along the floor, that is typical of the attitude of the nurses and staff here.

Unfortunately, I can't give Emeritus in San Juan Capistrano a five star review. The staff is very…read morefriendly but I must say incompetent. my mother was there for almost 2 weeks and had many medication mixups, overdoses, under doses etc. The staff lied many times in attempts to cover up their mishaps. The food was horrible and beds uncomfortable. The nurses say they are understaffed but the director of nursing says this is not true. It often took 30 minutes to get a picture of cold water. I would keep looking before I would put a loved one at this location for care.

Compassionate Care with a Holistic Touch!!! Best way to describe them…read more..... From the very first day with Hospice and Palliative Care of California, I have felt nothing but gratitude for their incredible staff. Every single person I've interacted with has been kind, caring, attentive, and truly special. They don't just treat the patient--they care for the whole person, mind, body, and spirit--and that holistic approach makes all the difference. They take the time to listen, to understand, and to support not only the patient but the family as well. That level of compassion and genuine concern is rare, and it has brought so much peace to a difficult season for our family. I feel safe and at peace knowing my loved one is in their care, and honestly, that is all anyone can ask for. Hospice and Palliative Care of California is a gift, and I am deeply thankful for the way they have touched our lives.

I manage a board and care home in Laguna Niguel and I cannot say enough good things about Hospice &…read morePalliative Care of CA. From the moment we reached out, their team was warm, professional, and incredibly supportive. They provided outstanding care for my residents ensuring they were comfortable and at peace during a very difficult time. The nurses and staff were not only skilled but also deeply compassionate, always treating all of their patients with dignity and respect. They also made sure me and my team of caregivers felt supported, offering guidance and emotional care when we needed it most. Special shoutout to Raphael for going above and beyond--they truly made a difference with their incredible team! If you're looking for a hospice service that combines professionalism with genuine heart, look no further than Hospice & Palliative Care of California.

Teresa is an extraordinary medical social worker in hospice care. She brings such deep compassion…read moreand dedication, offering invaluable support to both patients and their families during these delicate months. She ensures a true focus on both quality care and quality of life. Care Choices is fortunate to have her on their team!

Homecare for my husband has been quite a challenge. The staff is very helpful and concerned about…read moretheir caregivers. They look after some difficult patients, meaning the patient has dementia and other diagnosis.

We moved my mom in May. Her diagnosis of dementia moved very quickly and it was so good to know…read moreshe had a great place to live. She loves it. She loves her room, the food and all her 'new' friends. It is such a peace of mind to my brother and I to know she is safe and being taken care of. The process with the office staff was wonderful. They are so caring and kind. Laura N

On the first year anniversary of my husband being in Atria San Juan, I wanted to say a few words…read moreabout his/our experience. I would say that we are both very, very happy with the choice we made in putting him there. He's well-taken care of in all the ways he needs. All of the staff are welcoming, considerate, and ready to oblige in any request he makes. Want the carpet cleaned? Done. Want dinner in-room instead of dining room? Delivered. There are plenty of activities if one chooses to take part in them. There is no confusion as to when/where/how with care or paperwork. He is not bothered by any decisions he must make and he just gets to do what he wants to do on his own time. His only complaint it's that they check on him too much! I have no complaint--just grateful that he is taken care of so well. Thank you Atria San Juan.

I will start by stating that my wife and I are both physicians, so you can imagine that we might be…read moredemanding , difficult clients when it comes to health care. My mother in law was suddenly diagnosed with a terminal brain tumor this past summer, and a very quick 3 1/2 months later, she left us peacefully in her own home surrounded by our family. As doctors, we called around to our "VIP" contacts and kept hearing the same recommendation over and over again . . . 1 Heart. Cynlee, Dr. Nguyen and the entire 1 Heart team treated us like one would treat their very own loved ones. They were organized, on time, efficient, respectful and knowlegeable. More importantly they were also warm, compassionate, patient, and loving. Our family is slowly moving on, healing, and remembering all the blessings and beautiful time we had with our dear mom. I am so appreciative that we had 1 Heart on our side to guide us during this difficult time. Thank you from the bottom of our hearts.

It was a very difficult time loosing my father in law. 1 heart showed tremendous kindness,…read morepatience, compassion and support during his transition in life. This was an incredible source of comfort. 1 heart supported my father in law with comfort and told us what to expect. They listened to our concerns and made us feel that we were not navigating the most darkest times alone . 1 heart held our hands at every step. My family was incredibly thankful to 1 heart and I highly recommend this company for any hospice needs. Thank you 1 Heart!

This is the best place to start a new change in your life a new job, helping our older adults ,…read moreEveryone in the office make you feeling happy and welcome to work there,feeling like home !! I'm really grateful for the guide and patience. If you are looking for a nice , good change to start a new job don't be shy and apply here , everyone can help you with all your questions and doubts!!

Thought it was well run but turns out one of their care givers was not honest. Disappointed to…read morelearn this.

Forever Grateful to Healing Care Hospice for the Care They Gave My Dad…read more I don't even know where to begin in expressing the depth of my gratitude for Healing Care Hospice and their incredible team. When my dad's health began to decline and we were told it was time for hospice, my family was heartbroken and scared. We didn't know what to expect, and we wanted to make sure he would be surrounded by love, comfort, and dignity. From the very first moment Healing Care Hospice stepped in, we felt an enormous sense of peace. The nurses who cared for my dad were absolute angels. They treated him like he was their own family -- always gentle, patient, and respectful. They explained everything to us with compassion and honesty, making sure we understood what was happening every step of the way. It never felt rushed or routine; it felt deeply personal. Even during the hardest moments, their calm presence and kindness made such a difference. The aides and caregivers were just as amazing. They made sure my dad was clean, comfortable, and pain-free. They noticed the little things -- fixing his blanket, massaging his hands, talking softly to him when he couldn't respond -- small gestures that spoke volumes about their compassion. The social worker and chaplain also brought so much comfort, not just to my dad but to our entire family. They gave us emotional support, listened when we needed to talk, and helped us process everything we were feeling. It meant the world to have people who didn't just focus on medical care but truly cared for the human and spiritual side of what we were going through. One thing that stood out was the way the team communicated. They were always available -- day or night -- and made sure we never felt alone. Whether it was a question about medication, a sudden change in my dad's condition, or just needing reassurance, someone was always there to help with warmth and patience. When my dad passed, the hospice team was with us, guiding us gently through those final moments with compassion and respect. They handled everything with such grace, giving us space to say goodbye in peace. Even after, they checked in on us to see how we were doing, which meant so much. I can honestly say Healing Care Hospice helped my dad transition with comfort and dignity, and helped our family find peace in an incredibly painful time. They weren't just caregivers -- they became part of our family during those last weeks. To everyone at Healing Care Hospice: thank you from the bottom of my heart. You made an unbearable time a little easier, and you gave my dad the care and love he deserved. We will never forget what you did for us. If anyone reading this is searching for hospice care for a loved one, I can say with complete confidence that Healing Care Hospice is the kind of team you want by your side. They bring heart, compassion, and genuine humanity to every moment.

Healing Care Hospice was there for my father and our family during the last months of his life…read more Everyone on the team was professional, compassionate, and attentive. All the equipment my dad needed was delivered promptly and without any delays. The staff was always responsive, and care providers were sent to our home within just a few hours when needed. Thank you so much for helping us navigate this difficult time and for being there for us every step of the way.

Eva and Ed have done a superb job staffing marvelous caregivers for my mom. Communication has been…read moreclear, and prompt. All questions and last minute requests have had a quick turnaround. I would highly recommend their service to anyone with a family member needing assistance.

Ed, Eva, and "Llene" at Agape have been wonderful to have as my father recovers at home following…read morehis hospitalization stay. In Feb 2026, I came across Agape Home Care. In conducting significant research into home health care agencies in the Irvine/Tustin area, I soon noticed Agape had multiple positive reviews. After giving Agape a call, Eva quickly responded back and she and Ed made themselves available to meet with me and my family. From the get go, they have been professional, responsive, and have worked with our schedule in order to provide quality care for my father. Furthermore, Llene has been such a blessing in our lives and has treated my father like her own father and we couldn't be more pleased. We are immensely grateful for this type of care and recommend you reach out to Agape Home Care should you need assistance for your loved one.