Desperate- I live to far and was turned down. My husband had a change, I needed an assessment and…read morehelp. THANK YOU finally Kate from Cabrillo listened. From panic to peace. The papers were done immediately Kate texted updates and an appointment was made for the next day. Caroline visited and set us up. A load was lifted. I am confident we are with the best company and recommend them.

Our family's experience with Cabrillo Hospice was absolutely awful! We filed a complaint against…read morethem with the VA and changed hospice companies. We are much happier with Comfort and Peace Hospice. The caregivers that came to our home from Cabrillo were great; however, we had two major issues with this company that made our life miserable: 1. They would show up whenever they felt like it and did not notify us if they needed to reschedule their visits. The bathers in particular were a real challenge! Although they were scheduled to come between 8:30-9:30am, several times they showed up at noon or later. No call, no notice. Of course, we bathed my dad ourselves as he needed to start his day fresh and clean. Also, there were times where they didn't show up at all and just expected my dad to be unwashed for a week! Terrible service! The only exception to this is Edgar...he was always punctual and gave excellent care. However, Jacqueline and the management team were worthless! Absolutely worthless! 2. The second problem we had was in receiving supplies. The company consistently failed to order supplies when requested. It usually took 3-5 telephone calls to get just the basic supplies. It was so bad that on two occasions we ordered disposable briefs from Amazon and paid for them privately because Cabrillo failed to deliver as promised. If you need hospice services you certainly don't need the added headache and frustration dealing with Cabrillo Hospital adds y to your plate...go elsewhere!

Dealing with illness and the dying process is physically, mentally, and spiritually taxing for the…read morepatient but even more challenging for the family who feels helpless and unsure about providing care and support to keep their loved one comfortable. It is during this time of stress and anxiety that a good hospice team stands out. The Vision Viejo Hospice team stood out from admission to the day our mother passed. Our family could not have felt more supported and encouraged by the team. We are truly grateful to everyone in the team; their medical director, administrator, visiting nurses, social worker, and spiritual counselor are all blessings to us. Thank you Vision Viejo! May God bless all of you and may your company continue to give the care you willingly give to people who are in need of the services you provide so professionally and so willingly.

Making the decision to use Vision Viejo hospice for my mother-in-law was one of the best decisions…read morewe've ever made. Gemma, the coordinator was an extremely professional, efficient and caring person. She answered all of our questions as needed helped with things we would've never thought of. At the very end of life stage, she helped us understand the process that my mother-in-law's body was going through so that we could keep her comfortable and peaceful at her end stage. I would recommend Gemma with Vision Viejo hospice with the highest confidence that you will be satisfied.

Now goes by Emeritus. I had my mother here 2 months, luckily I had an outside caregiver with her…read more CNA's are pretty good given their workload but the attitude of the nurses and management is really terrible. The nurses and staff lied to me on several occasions, there was no communication to the family. Calls and requests went unanswered. On more than one occasion I saw patients not get meals because someone forgot. Look beyond the decor, the nursing staff and management is the worst I ever saw. A nurse looked the other way when a patient fell and was crawling along the floor, that is typical of the attitude of the nurses and staff here.

Unfortunately, I can't give Emeritus in San Juan Capistrano a five star review. The staff is very…read morefriendly but I must say incompetent. my mother was there for almost 2 weeks and had many medication mixups, overdoses, under doses etc. The staff lied many times in attempts to cover up their mishaps. The food was horrible and beds uncomfortable. The nurses say they are understaffed but the director of nursing says this is not true. It often took 30 minutes to get a picture of cold water. I would keep looking before I would put a loved one at this location for care.

Compassionate Care with a Holistic Touch!!! Best way to describe them…read more..... From the very first day with Hospice and Palliative Care of California, I have felt nothing but gratitude for their incredible staff. Every single person I've interacted with has been kind, caring, attentive, and truly special. They don't just treat the patient--they care for the whole person, mind, body, and spirit--and that holistic approach makes all the difference. They take the time to listen, to understand, and to support not only the patient but the family as well. That level of compassion and genuine concern is rare, and it has brought so much peace to a difficult season for our family. I feel safe and at peace knowing my loved one is in their care, and honestly, that is all anyone can ask for. Hospice and Palliative Care of California is a gift, and I am deeply thankful for the way they have touched our lives.

I manage a board and care home in Laguna Niguel and I cannot say enough good things about Hospice &…read morePalliative Care of CA. From the moment we reached out, their team was warm, professional, and incredibly supportive. They provided outstanding care for my residents ensuring they were comfortable and at peace during a very difficult time. The nurses and staff were not only skilled but also deeply compassionate, always treating all of their patients with dignity and respect. They also made sure me and my team of caregivers felt supported, offering guidance and emotional care when we needed it most. Special shoutout to Raphael for going above and beyond--they truly made a difference with their incredible team! If you're looking for a hospice service that combines professionalism with genuine heart, look no further than Hospice & Palliative Care of California.

Teresa is an extraordinary medical social worker in hospice care. She brings such deep compassion…read moreand dedication, offering invaluable support to both patients and their families during these delicate months. She ensures a true focus on both quality care and quality of life. Care Choices is fortunate to have her on their team!

I was grossly disappointed with Care Choices' Hospice service. To start with, their contract and…read moremarketing materials are materially misleading, and internally inconsistent, in terms of the care that they actually provided. Their representative rushed me through the sign-up process without any clear explanation of the services that they were going to provide. Specifically, their communication to the parties involved (Assisted Living, the attending physician, and me) was vague, ambiguous, inconsistent, and confusing at a time when job descriptions should be crystal clear. It is Care Choices' responsibility to coordinate care and especially to make sure that "their" patient is being properly attended to. Hospice services are not just to provide a hospital-style bed and a wheelchair. As a direct result of Care Choices' lack of clarity, the Hospice service was waiting for the attending physician to treat, the attending physician was waiting for Hospice to treat, and the family was waiting for the patient to receive necessary care on a prompt basis. As it was, the patient's care was overly delayed, which caused the patient medical distress and the family members completely unnecessary emotional distress.

My aging mother in law moved in with us, and during the last year experienced a rapid decline with…read moreher Alzeimer's. When her condition started exceeding our capabilities, we began a thorough search of memory care facilities over a few month period We chose Atria and we are very thankful we did! All members of the care TEAM showed high scores in patient CARE, emotional intelligence, customer SERVICE, and cleanliness. Background/FYI I am a retired fire captain/paramedic with 32 yrs on the job.. I have run on a lot of patients in various memory care/assisted care facilities, over those thirty + years. Atria impressed me. I know of several FD personnel who also have their loved ones in Atria SJC. In summary, I want to thank the ladies that tend to the patients during all hours of the day and night. We are VERY thankful all of you.

I give atria 5 stars. Exceptional staff, friendly residents,…read morelots of activities and delicious food . Gabby always plans fun activities for the residents.

It was a very difficult time loosing my father in law. 1 heart showed tremendous kindness,…read morepatience, compassion and support during his transition in life. This was an incredible source of comfort. 1 heart supported my father in law with comfort and told us what to expect. They listened to our concerns and made us feel that we were not navigating the most darkest times alone . 1 heart held our hands at every step. My family was incredibly thankful to 1 heart and I highly recommend this company for any hospice needs. Thank you 1 Heart!

I will start by stating that my wife and I are both physicians, so you can imagine that we might be…read moredemanding , difficult clients when it comes to health care. My mother in law was suddenly diagnosed with a terminal brain tumor this past summer, and a very quick 3 1/2 months later, she left us peacefully in her own home surrounded by our family. As doctors, we called around to our "VIP" contacts and kept hearing the same recommendation over and over again . . . 1 Heart. Cynlee, Dr. Nguyen and the entire 1 Heart team treated us like one would treat their very own loved ones. They were organized, on time, efficient, respectful and knowlegeable. More importantly they were also warm, compassionate, patient, and loving. Our family is slowly moving on, healing, and remembering all the blessings and beautiful time we had with our dear mom. I am so appreciative that we had 1 Heart on our side to guide us during this difficult time. Thank you from the bottom of our hearts.

Finding care for a loved one is stressful, but this agency made it seamless. They were highly…read moreresponsive during the onboarding process. The caregiver they assigned to my mom is patient, attentive, and genuinely empathetic. It gives us complete peace of mind! So appreciate the professionalism and communication the Staff have all shown. Would highly recommend Comfort Keepers!

Comfort Keepers has provided excellent, loving help these past three years for my husband who has…read morememory issues and is in declining health. The Comfort Keepers caregiver Chandra has been absolutely wonderful in her true concern for my husband's daily care and well-being, and the staff has been extremely supportive of our needs. I recommend Comfort Keepers to anyone looking for professional, nurturing care of a loved one.

I had the pleasure of Bryan (CNA) attending to my hospice healing Care Hospice & Palliative…read more His professional services ranked above all previous Nurses that attended me before Note: they we great, but Bryan was top notch. I would request his services anytime there's an opening in his schedule. Shower shampoo bath was painless and compassionate. Thank you Bryan for your service. Hopefully you will have a long and prosperous career.

Forever Grateful to Healing Care Hospice for the Care They Gave My Dad…read more I don't even know where to begin in expressing the depth of my gratitude for Healing Care Hospice and their incredible team. When my dad's health began to decline and we were told it was time for hospice, my family was heartbroken and scared. We didn't know what to expect, and we wanted to make sure he would be surrounded by love, comfort, and dignity. From the very first moment Healing Care Hospice stepped in, we felt an enormous sense of peace. The nurses who cared for my dad were absolute angels. They treated him like he was their own family -- always gentle, patient, and respectful. They explained everything to us with compassion and honesty, making sure we understood what was happening every step of the way. It never felt rushed or routine; it felt deeply personal. Even during the hardest moments, their calm presence and kindness made such a difference. The aides and caregivers were just as amazing. They made sure my dad was clean, comfortable, and pain-free. They noticed the little things -- fixing his blanket, massaging his hands, talking softly to him when he couldn't respond -- small gestures that spoke volumes about their compassion. The social worker and chaplain also brought so much comfort, not just to my dad but to our entire family. They gave us emotional support, listened when we needed to talk, and helped us process everything we were feeling. It meant the world to have people who didn't just focus on medical care but truly cared for the human and spiritual side of what we were going through. One thing that stood out was the way the team communicated. They were always available -- day or night -- and made sure we never felt alone. Whether it was a question about medication, a sudden change in my dad's condition, or just needing reassurance, someone was always there to help with warmth and patience. When my dad passed, the hospice team was with us, guiding us gently through those final moments with compassion and respect. They handled everything with such grace, giving us space to say goodbye in peace. Even after, they checked in on us to see how we were doing, which meant so much. I can honestly say Healing Care Hospice helped my dad transition with comfort and dignity, and helped our family find peace in an incredibly painful time. They weren't just caregivers -- they became part of our family during those last weeks. To everyone at Healing Care Hospice: thank you from the bottom of my heart. You made an unbearable time a little easier, and you gave my dad the care and love he deserved. We will never forget what you did for us. If anyone reading this is searching for hospice care for a loved one, I can say with complete confidence that Healing Care Hospice is the kind of team you want by your side. They bring heart, compassion, and genuine humanity to every moment.

Ed, Eva, and "Llene" at Agape have been wonderful to have as my father recovers at home following…read morehis hospitalization stay. In Feb 2026, I came across Agape Home Care. In conducting significant research into home health care agencies in the Irvine/Tustin area, I soon noticed Agape had multiple positive reviews. After giving Agape a call, Eva quickly responded back and she and Ed made themselves available to meet with me and my family. From the get go, they have been professional, responsive, and have worked with our schedule in order to provide quality care for my father. Furthermore, Llene has been such a blessing in our lives and has treated my father like her own father and we couldn't be more pleased. We are immensely grateful for this type of care and recommend you reach out to Agape Home Care should you need assistance for your loved one.

Eva, Ed, and the Agape team have been absolute life savers. My mom was in a car accident and found…read moreherself temporarily without the use of her hands due to her injuries. In our scramble to find a solution for her care while she regained her independence, I very luckily came across Agape. Within hours of my leaving a message, Eva and Eddie made themselves available to come meet us in person, and put together a care plan in which we had the utmost confidence. Every care giver from their team has been compassionate, reliable, and professional, and communication absolutely seamless when we've had questions or requested adjustments. My mom and I both couldn't be any more grateful, and would recommend Agape Home Care in a heartbeat to anyone in need of extra support.