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    Transformations Care

    4.0 (5 reviews)
    Open Open 24 hours

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    Neuro Wellness Spa - Team of Psychiatrists and Nurse Practitioners at Neuro Wellness Spa in California.

    Neuro Wellness Spa

    4.2(49 reviews)
    4.5 mi

    I have had an amazing experience so far with Neuro Wellness spa. I moved from a university- based…read moreoffice, which was very protocol based. I found the providers at NWS to be kind, welcoming, and encouraging to make my treatment plan work for me and my goals.

    Nuerowellness spa back in 2023 when i first was introduced to Dr. Faynboyn at one point in time i…read morewould have given this place 4 star review due solely to hearing about TMS treatment and I will say that the Droctor is quiet knowledgeable and did help me navigate through an assortment of medication that best fit for me. The shift in when i noticed that Dr. Faynboyn was no longer professional was when he decided to tell me i was making up my aversive reaction to a medication called Lamictal.. He said there was no way I could have gotten that side effect because it was rare. I did not once tell him he was wrong just that i don't like the way this medication is making me feel. I got a second opinion and 3rd opinion one from an urgent care physician and one from a dermatologist. I was right, and he made me feel like I was a crazy person. He somehow felt threaten and thought i was going to sue him or something because he panicked and said no way and started to be rude to me. Which I thought was odd because i looked up to him and thought he was great and understanding. I was also doing and intensive outpatient program where i was seeing another psychiatrist, and swayed away from Dr. Faynboyn and saw her instead. She was amazing. After i finished my program I went back to Nuerowellness spa and continued with another Physician Dr. Quy Pham who was great and I was able to fade of my medication a year later. Everything from there went well. Mind you this is in 2023. Fast forward to today, in December i had a really bad Panic attack and was sent to the ER... My mom tried reaching out and spoke to Roxanna and she mentioned that she would get back to my mom to set up an appointment. This is was a couple weeks away from Christmas, mom waitied for her to return her call and she NEVER did. We come to find out that the week of Christmas i decide to reach out and we find out she is out for the week. Mind you i had no problems with Roxanna before in 2023, we got along great i looked forward to seeing her.. I was appalled I spoke to i believe Jasmine or the girl working in the office at the time she was the the office staff but maybe a Physician but spoke with me and apologized about that and mentioned that someone from long beach would be reaching out because he is covering for Roxanna.. I waitied a whole day and i did not bug because i understand that it is the holidays. I too and my mom work in the health field and admin so we know how busy it can get. I has been two full days now and i do not hear anything. I call again and speak with an intake specialist I believe her name was Sydney and she mentioned that she would call the Long beach office and was sorry about this whole situation. I get a call back and she then tells me that i am not fit to be seen by them and i was flabbergasted i asked why? and she said she wasn't sure but that they recommended i see another psychiatry place.. I was shocked because i ended well with Dr. Quy Pham that I graduated out from support with no longer taking medication for a Year. I was doing really well up until december where my anxiety was up the roof and i had been admitted to the ER. My mom was trying to get ahold of them before things got worse for me and we did not hear back. It is quiet unprofessional and dissappointing as getting help has always been hard in the mental health field. I really needed them and they were no where to be fond. So they really need to take a look at how they handle situations and really take a look at why are they in this field. This population is quite vulnerable and for them to say they care but when someone really needs it they don't do anything about it and let people fend for themselves. Its sad... They will no longer be seeing me or i will no longer recommend anyone to them..

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    Neuro Wellness Spa - Neuro Wellness Spa Medical Director and Psychiatrist, Dr. Simon Faynboym, MD

    Neuro Wellness Spa Medical Director and Psychiatrist, Dr. Simon Faynboym, MD

    Neuro Wellness Spa - South Torrance Office

    South Torrance Office

    Neuro Wellness Spa - South Torrance Waiting Room

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    South Torrance Waiting Room

    Transformations Care - rehabilitation_center - Updated May 2026

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