Titan Gym is honestly one of the best gyms I've been to in years. While it's a smaller facility, it…read moretruly has everything you need to reach your personal fitness goals--whether that's general strength training, bodybuilding, powerlifting, or simply shedding a few pounds. There's plenty of equipment to go around, and even during peak hours you rarely have to wait more than a couple of minutes to use a machine, bench, or squat rack. The gym is also exceptionally clean; it's clear the owners take pride in the space, because you'll barely find a speck of dirt or even a smudge on the mirrors. The owners, Norm and Joanna, are some of the nicest people you'll meet. They're also very knowledgeable trainers who offer personalized training sessions tailored to your individual goals. What Titan Gym may lack in size, it more than makes up for with its sense of community. The members are incredibly welcoming and diverse--ranging from college students and young professionals to parents and older adults staying active in their later years. It's a place that supports both casual gym-goers and serious lifters alike (including a member who recently placed first in a state powerlifting competition). You also won't find the stereotypical "gym bro" atmosphere here--people are respectful of each other's space, time, and noise levels. The people here also organize activities outside the gym as well, ranging from Spartan races and marathons to casual hikes, beer festivals, concerts, and even weekend gaming. At the time of writing this review, Titan Gym is located in Alamo Ranch, though they plan to move to a much larger facility later this year (close to the Santikos Theatre). That will be a great step forward, as the current space can feel a little cramped in certain areas. Still, even in its current form, Titan Gym manages to create an environment that feels welcoming, supportive, and genuinely enjoyable to be part of. I'm personally a Texas transplant, and finding this gym went a long way to making this place a new home.

This gym is by far my favorite that I have been to! The owners are knowledgeable and always willing…read moreto lend a hand in correcting form, spotting, and giving advice! They also train members and are very personalized when it comes to setting up your program! It is also always clean and the equipment is great! I highly recommend checking it out if you are in the market for a gym or trainer!

Walked in requesting a tour of the location. The front desk person was rude. She wouldn't let me…read moretour. Online it says you can get a free 3 day pass and she told me I had to pay $20. The location was dark and not well lit. Parking lot was trashed with pot holes.

Clean, nice, never packed! High quality!!! Lots of classes are provided as part of your membership…read moreand you can even bring guest with you as a premium member!

This gym is by far the best gym I have been to in a while. I've been working out for about 3 years…read morenow and it was always hard to find a gym that I truly enjoyed. I signed up her with Active&Fit, and the experience here is always surpassing par! I highly recommend this gym to anyone wanting to workout!!

Went in for a fitness assessment and Natasha really knows how to get the most out of you. She spent…read moreover an hour explaining and showing how to work out effectively. She took whatever time was needed to make sure my body was in the right position so that nothing was injured. She also explained how she does circuit training and it is very effective. All in all it was the most demanding and detailed fitness assessment I have ever received at a gym. Looking to probably set up some personal training.

Samuel is a new Aqua Fit instructor and he substituted for Romo…read more Samuel was absolutely amazing. I hope Samuel is given more opportunities to substitute or instruct more classes. Also I appreciate how clean the gym is maintained.

Love this gym, Jody is an amazing trainer. He's a geek so it's always good conversation about anime…read moreand games. Good encouragement for out of shape geeks! So this is one of your smaller more 24/7 local gyms. Meant to come in work out and be a minute or two from home. I try to walk the 3 miles too and from my house in the alamo ranch area. You get a little rfid tag to get in, I wish they had an app so all I would have to bring would be my phone. But I'm just being picky. Just don't step outside, forget your card inside, and get locked out! Did that one night, had to wait an hour till someone else showed up so I could get my car keys doh! I think the only negative I have for this place is the small changing room/Bathroom. There is a shower and a stall for the toilet. With a small bench to change on. The door is right next to the bench so your either changing in the shower or in the toilet stall. Which isn't bad, just wish there were lockers to lock my stuff up in. They do have cubby boxes up front so that you feel like your in kindergarten again. They are right up front so at least you get the better set of mind that the person at the door will be watching over your stuff.

Just joined today . Place looks great . Not over crowds . Have been A member at different location…read more. Love the 24/7 access . Very convenient next to wal mart at Leslie and 1604

I had been coming to this planet fitness for years before I made the transition to a gym closer to…read moreme. If you're getting started out in your fitness journey then I think this is a solid gym to start with. They have so many different machines and plenty of treadmills. Even during their busiest of times there is still plenty of room to workout. I usually don't see too many machines out of service and they keep the gym pretty clean. I think this is the best bang for your buck gym and the fact that it is 24 hours is always a plus.

nice smaller PF it is nice…read more some of the equipment needs to be updated The massage beds are nice. They have the full lay down or the ones that sit up. plenty of options when it comes to tanning.

Cons: Dusty, Cramped gym with too much equipment stuffed everywhere. Over priced as well,…read moreconsidering I can get a gym membership for $10 a month elsewhere.. Pros: Owner seems like a nice guy, and the gym culture is good here as well.

Love my trainer. Been following her for years. The gym is awesome. Small with tons of equipment…read more Cora has been a wonderful trainer through all of my ups and downs. No judgment with my horrible eating habits. And when I stop for awhile and come back she kicks my booty every time. Love it.

Have been going to this gym for nearly a year. Everything is great except the whole guest pass…read moresystem, the employees push you to bring guests almost every week and then have a bunch of restrictions such as their age, their place of residency, and a 24h wait before they can come in.

(-) 1-Star Review - Fitness Connection (West San Antonio)…read more This is by far the worst gym experience I've had in San Antonio, and it has nothing to do with the equipment alone. The real issue is management and how they handle customers. I initially came in to use a 5 day pass. I was told it had to be used on five consecutive days, which was not clearly explained upfront. After using just one day, I was denied entry unless I paid for a day pass that was quoted around $40-$50. That pricing is unreasonable, especially when other gyms offer full monthly memberships for far less. The facility itself is overcrowded, equipment is frequently dirty or out of service, and the overall environment feels poorly maintained. The biggest problem, though, is how memberships are handled: * I was signed into a month to month plan without clear explanation or consent * I ended up paying around $200 total without even properly using the gym * This included: * Monthly dues * An unexpected annual fee ($60) * When I submitted my cancellation on March 31, I was told I still had to pay for the entire month of April due to a 30 day notice policy, even though the next billing cycle hadn't started That already felt excessive, but it got worse. When I canceled, the manager asked for my reason, which I clearly explained: * Poor communication * Misleading membership explanation * Lack of transparency However, the receipt I received listed my reason as: "Member does not use the gym" That is completely inaccurate and not what I said. This is a serious issue. If management is willing to misrepresent customer statements on official records, that raises concerns about how they handle complaints and internal reporting. Final Thoughts * This location feels disorganized and poorly managed * Staff at the front desk are fine, but management lacks professionalism and transparency * Policies are either not explained clearly or are enforced in ways that feel predatory I strongly recommend: * Reading every detail before signing anything * Asking direct questions about billing, annual fees, and cancellation terms * Getting everything in writing I would not recommend this location to anyone based on my experience.

Overall the gym is okay. They try to keep it clean. I think the ppl coming to this location makes…read moreit bad. lol. Ppl at the front will speak most times. However, if you decided to cancel your membership TAKE A PICTURE OF THE CANCELLATION FORM. They take days to process it. And if it's after your payment date they won't pay attention to the date you signed the form and you'll end up with an extra 30 days. Called on a Friday for them to correct it. The lady said she needed to go to the back to find the he paper work and would call back. As I didn't believe her due to her trying to rush me off the phone... I said I'll also follow up when I come in. She was suppose to call back Saturday. I went on Sunday. Nothing was corrected. The paper was in the binder, at the front desk. Now I have to wait for it to be corrected by some customer rep that don't work wkns. Now I have to take it a step further and block payments from my bank - in case they fail to do their job. Canceling shouldn't be this complicated. And I had plan to come back. Just having some medical issues but yeah, I won't.

Spoke with a Manager last week about the system, not taking the money out of my card I called and…read morethey said they don't know why it didn't get taken out, but that they will waive the late fee because of the inconvenience. I called today and spoke to a manager named "Solis" Because I saw that the late fee wasn't waived like I was promised, and she refused to waive the fee, even though I was promised that it would be waived. Very unprofessional manager that Doesn't want to help. I've been coming to this gym for over 10 years. This is very upsetting and honestly, I probably might not ever come back.

Terrible customer service at times especially with and machines being down for weeks. I noticed…read morebroken glass in the parking lots and confirmed with the front that its due to vehicle break-ins. The pricing jumped from $20 to 32 due to the sale being over in 2 months because I joined late. Not enough punching bags as one is not enough but nothing is done about it. Ill finish out my contract and make sure to cancel in person because it auto renews month after. People nice and respectful and due take the time to clean machines at times. They don't throw weights around or sit doing nothings for too long. I cant comment on the pool or lockers as I don't use them. I did mention the issues with the manager but it did nothing and offered excuses. She wouldn't honor the old price of $20.

I wish there was an 1 star to rate it ....... 1. Machines…read morealmost never available 2.terrible unprofessional customer service 3.very bad communicational skills for some of the front desk younger people that end up charging money that I should have never gotten charged 4. People get in the sauna in their sweaty clothes and dirty shoes instead of sandals and towel that makes it disgusting 5. Not 24/7 for people that work late I tried to be part of it twice and it never gotten better especially with the customer service and the availability of the machines . Never back there again You should do a better job