Always great service and reasonable prices prompt and on time. Friendly service , neat and…read morerespectful of property

I would definitely recommend Lakeshore Heating & Air to everyone I know. I needed a brand new…read morecentral air unit. Matt gave me a great deal & the work ethic is top notch. Matt & the guys are super friendly & professional. Linda B.

What started as a wonderful experience dealing with Burrier has become a source of constant…read morefrustration. They installed a tankless system for us (January 2025), an HVAC heater (September 2025), and a humidifier into the HVAC (October 2025). They quoted me $300 for a valve replacement in writing before changing their mind if they would do the work, referring me to their parent company (Steingass) whose rep Jason came out. I asked Jason for two quotes, one for the one valve and one with an increased the scope, Jason verbally told me he'd quote that but the increased scope would only take a day of work. He then only quoted the increased scope at $3500 for two days of work. I emailed a reply to the quote but it bounced because their quote system doesn't send from an actual email address. Burrier installed the HVAC heating unit back in September but with piping that wasn't properly glued. This caused exhaust leaks into our basement during the winter when it turned on. They sold us a humidifier that doesn't work as promised. Despite multiple trips they initially couldn't find any issue. It was two months later that their installers found mineral buildup that shocked them and said to me that it looked like over a year since the filter was changed. So, we needed the added expense to add a separate water filter line. This was done at an upgraded post install cost. Unfortunately, even with this we still don't get good humidity (19% when set at 50%). Additionally, they scheduled a flush of our tankless system but their first tech who came on site only inspected the humidifier didn't do it. Then, techs came back several times for the humidifier none came with the equipment to flush it. I was told in writing by Tom that Lee would schedule but he didn't. I'm exhausted trying to stay on top of the issues. They don't follow up with me, I have to follow up with them. I have called and left voicemails that haven't been returned by the scheduling department. I have emailed sales. I wish they could have continued to be awesome like they were when we started working with them and hopefully they improve but for now I'm lowering from 5 stars to 2 stars to reflect the new reality of working with them.

If I could rate higher than 5 stars, I would. Tom Shannon and his team (Jeff and Mike) did an…read moreexcellent job installing a new Trane central air unit. I'm recovering from surgery and Tom was great about working with family members in my absence. He was kind enough to reschedule the install to a week earlier when he had another customer reschedule. Tom and his team arrived on time, covered my flooring for protection, worked fast and cleaned up afterwards. They were respectful of the property and very friendly, too. Thank you Tom, Jeff and Mike! I highly recommend Burrier Service Company!

My Furnace was "Red-Tagged" by the gas company while we were still in the Winter due to excessive…read moreCO leaking. I was told by four companies that I needed to replace the entire furnace, which would have run upwards of $4,000. Dave Perry of All Points came out, determined the Heat Exchanger needed a good cleaning and did just that. My Furnace was back up and running with no CO leaking. Red Tag removed! It cost me under $300. Would definitely recommend!!

Dave installed our furnace and A/C a few years back and has been servicing our systems for us…read moresince. All Points East does high quality work at affordable prices. They are courteous and always on time. I would highly recommend them for all your HVAC needs.

We have had Patriot Heating and Cooling install and/or maintain several pieces of heating and…read morecooling equipment in our home. In all cases, we have found them to be fair, honest, reliable and knowledgeable. They have been maintaining our equipment under a service contract for the past several years and we have had no problems because of that. Their price for service under a contract is among the most competitive we have found. Jerry, the owner, is available and accessible and has never steered us in the wrong direction -- in some cases talking us OUT of expensive repairs or solutions suggested by other vendors. Who even does that, anymore? We have recommended Patriot on many occasions and this is just one more instance where we cannot recommend them highly enough. If you are looking for someone who will be fair, honest and reliable - look no further. Patriot Heating and Cooling are your guys (and gals).

This company is awesome! They came when they said they would, they finished the job in the…read moretime-frame promised, and they worked professionally. We are really happy with the job they did. Thank you Jerry, Lisa, and everyone at Patriot Heating & Cooling!

They came out within 2 hours of me calling for service for my air conditioner. Found problem right…read moreaway. Ordered part and promptly fixed it. They are very nice and professional. Will use them in the future.

Great work. Air conditioner down Rodney had us up and running very quickly. Very reasonably priced.read more

Showed up on time, and got job done quickly, expertly and at a fair price. Would absolutely use…read morethem again!

Dan and his son did a fantastic job replacing the HVAC system at our home. He could have up-sold…read moreus on a bunch of stuff we didn't need, but he treated us like we were family and got us back up and running. That brought a huge amount of value to us, unfortunately, you don't see that too often these days. I was very impressed with his service as I have not seen great HVAC service in the past from various other local companies. I would feel very confident referring him to my family and friends. I look forward to using his services for a long time to come.

We have used Ozinga for years. Thenservice had been fantastic in the past. Since Anderson took…read moreover the customer service has gone down. I used to get a call the day of our appointment with the estimated time of arrival. That hasn't happened for the last two years. This year I called to find out the ETA. After several hours, I still hadn't received a call back. I called a second time. The technician was at my door at the same time the said he'd be there within the hour. Our annual maintenance was on for our air conditioner and humidier was June 26. Last week our humidifier started flashing that maintenance was required. We called twice last week. The stock answer of the person answering the phone is " I'll have to contact the dispatcher ". We are still waiting for a call back. We are going to start looking for a new Heating and air conditioning company.

Knowledgeable and friendly. Performed service, explained any issues and answered all our questions.read more

I contacted Herczog with a significant furnace issue that several other companies were unable to…read morediagnose. I had three other vendors evaluate the problem, and each one told me something different--each "fix" was expensive--and they all ultimately said I needed a new furnace. Herczog took the time to thoroughly assess what was actually going on and gave me an honest, practical solution that fixed the problem without unnecessary replacement--saving me thousands of dollars. They're a family-run business, and that care shows from the very first call, with friendly, helpful people answering the phone. Their professionalism, integrity, and attention to detail truly set them apart. I wouldn't hesitate to recommend them.

Herczog installed two central AC units (a 4-ton and a 2.5 ton) back in 2014 when I bought this…read morehouse. They were recommended by our realtor for a low-velocity system, along with another vendor for high-velocity. Our realtor is one of the most-known historical home realtors in the area. I obtained other quotes for the install as well, and Herczog was both the least expensive and most responsive. The extensive install on a large historical Cleveland Heights home was done very professionally and in under two weeks. I texted Ted Herczog today, ten years later, because the 4-ton unit was not pumping out ice-cold air anymore. He came out himself, same day, after 5pm on a 90F Friday to fix it. It's fixed. Ten years of flawless operation. One day we had an issue... and Ted was here to fix it same day. I wish I could give 10 stars. Thank you very much, Ted!