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    Tranquility Horsemanship

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    Services - Tranquility Horsemanship

    Private dog training

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    4 years ago

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    Petco

    Petco

    (5 reviews)

    I have been taking my guy dogs here for the last year to be groomed and taken care of. The people…read morein the grooming department have gone out of their way to help me make sure my dog is comfortable and then I have the best program set up with all the extras that I want at a decent price, every time I take my guy dog in to be groomed which is monthly he's always very pleasantly happy and excited to go. He always knows that afterwards he's going to get a freshly baked cookie from the cookie bar that they keep well stocked. The store, it's good to keep most items in stock, and are willing to help you order something if it is not there.

    I made a Yelp account JUST to share my horror story. I am not the kind who complains about…read moreanything. Well, I made my first ever corporate complaint phone call today. I'm not one to do that, but this situation is unacceptable. We took Sansa to Petco to get groomed today. We explained how she had gotten out of the fence and into god knows what, and that her underbelly was pretty matted in the process. We were aware that her belly may need to be shaved down to get some of the matting out, and I was ok with that. I reminded them that although she had a prescription for anxiety medication for when she is groomed, I was aware of Petco's policy of no sedatives, and just asked that if she was too anxious, they could call me and I'd just take her to the vet to be groomed another day under supervision of the vet if she had to be on the sedative, I was fine with that. The girl who took her said they'd do a quick check, call me in 15-20 minutes and let me know about what they might need to do about the matting, if they could cut it out, brush it out, or just in case it would need to be shaved, they'd at least call to let me know. TWO HOURS LATER, we still hadn't been contacted, so we just went in to get her. The manager came out, sheepishly said there'd be no charge, explained our dog was anxious and we could try another day, and they would allow her to take the anxiety medicine for that appointment. Then they brought her out and we saw why. They SHAVED MY ENTIRE HUSKY. Without my permission. Having been advised to call and let me know what would need done. I repeat, PETCO. SHAVED. MY. HUSKY. I'm so livid I literally cried. I called corporate and lodged a complaint, but realistically I know there's nothing they can do to make this better. They could fire the entire grooming staff and it still won't make my beautiful dog's coat come back any sooner. I'm devastated. So, the moral of this story is, DO NOT GET YOUR DOG GROOMED AT PETCO. Now excuse me while I take a nap because the combination of being extremely pregnant and sobbing my eyes out has exhausted me

    Alpha Canine Rehabilitation and Training

    Alpha Canine Rehabilitation and Training

    (2 reviews)

    He is a fraud, a fake, a thief, a lying cheat!!!!! I got an Aussie Shepard pup and hire Travis to…read moretrain her for me. I paid him the total amount of $500 1st session for 15 sessions! He told me he would give me a receipt. He Never Did!!! At the 2nd arranged session, he called me and rescheduled it because of some conflict. I agreed. When he did arrive, his wife was with him, no problem with me but she Supposedly fell in love with the pup and wanted her, so on the 3rd scheduled session, which he rearranged for some reason. When he arrived 2 days later he told me that She really wanted that pup which was 4-5 months old at that time, Because it was so difficult for me to handle her because of my disabilities and age, and that I needed a smaller more docile dog, I agreed she could have the dog. I freely gave them the puppy. He told me that he would refund me the $500.00 AND train the next dog I chose for free. He has made NO EFFORT to refund the CASH MONEY I paid him at the 1st session! I believed in him then. Since he has made NO EFFORT to refund the $500, will not answer the calls or texts, in my opinion he is as stated at the beginning, A lying cheat, a thief and a fake fraud!!!!!!! For some reason this says that I live in CA, I do not, I live in Marion IL. I also recommend that everyone read the NOT RECOMMENDED reviews below!!!!!!

    Travis has been such a wonderful trainer for our two fur babies!! I'm just 6 sessions, our 5 year…read moreold Lab mix went from aggression on sight to being able to be walked in the neighborhood with almost no reaction to other dogs or people walking by. We have a 1 year old mixed breed dog as well and she has made great strides in her confidence. Both are shelter dogs with questionable pasts, but with guidance from Travis, we have learned how to predict, re-direct, and just all around give our dogs the love and direction they need. Without a doubt, hiring Alpha Canine Rehabilitation and Training is the best decision we have made since being a dog owner!!

    Striegel Animal Hospital

    Striegel Animal Hospital

    (22 reviews)

    The workers are really sweet to your pet. The fear free thing is really cool. I'd never heard of…read morethat before. I brought my cat in for a nasty ear infection. They have a diffuser with cat pheromones, calming spray on a blanket, cat toys, cat treats, and even CAT MUSIC Seems like a really legit and good place. Felt like a gucci vet or something. Not 5 stars cuz it cost me $200 for one visit I'm just glad my baby is gonna be okay.

    We brought our much-loved 3-1/2 year-old mixed breed, Alice, to Striegel Animal Hospital for…read moreextraction of a broken tooth. A pre-op exam was done by Dr. Cressey, who found her fit and healthy. Surgery was performed 5 days later on a Tuesday. Alice initially appeared to recover normally, but by the following Sunday she refused food and became lethargic. As Striegel was closed, we took Alice to Lakeside Veterinary Hospital in Carbondale IL., where they determined that she was dehydrated and that her stitches had opened. Bloodwork indicated a low white blood cell count. The wound was cleaned, she was given fluids and anti-nausea meds. She was prescribed an antibiotic to be given only if she ate. We were advised to return to Striegel for follow-up. She would not eat and so we returned to Striegel the next day, Monday. Dr. Cressey examined her at length and said the extraction site was fine despite the missing stitches. Although blood test results were borderline, Dr. Cressey diagnosed pancreatitis based on abdominal sensitivity. We were told that simple anxiety could sometimes trigger such symptoms in a dog. Alice was again given fluids along with pain meds and an appetite stimulant. We we're instructed to feed her as best we could but not to administer the antibiotic unless she ate. We were not provided with an emergency telephone number or any recourse to after-hours immediate care. In the middle of the night, Alice's breathing became labored and she began to cry. We did our best to apply pain medication. At two-thirty on that Tuesday morning, as we drove toward the only 24-hour clinic we could find, two hours away near St. Louis, Alice died in my wife's arms. Three weeks later, I can still hear my wife crying as I write this. A necropsy was performed at the U of I Veterinary school but results were inconclusive. Striegel called to inform us that the invoice for that necropsy was ready a week before the report was returned. Like other doctors, veterinarians swear an oath upon graduation: primum non nocere, first do no harm. Striegel did irrevocable harm to our Alice, deep and lasting harm to me and my wife. They did not provide the thorough, responsible care and follow-up we were promised and dutifully paid for. Alice was our best friend and constant companion. If you care for your pet as much as we did for her, you would be well advised to look elsewhere for a good veterinarian.

    Tranquility Horsemanship - horsebackriding - Updated May 2026

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