Our parking lot is never cleared and always has ice and snow and piles of snow left scattered around. Other lots in our area look much better. Today the 2 guys in the Trane pickup drove in at 7:40AM, both got out of the truck and looked at our sidewalk (we had already applied ice melt product) one of them took a picture of the sidewalk with his phone, both got back in the truck and enjoyed coffee and cigarettes for 5 minutes and then departed. The parking lot is icy, has snow piles everywhere up and is NOT safe and is very disappointing! I noticed one of my work colleagues posted a review today as well, she has a bad ankle and I am concerned she may slip and make the ankle worse, we also have another lady with a cane that has back issues and she needs help just to get from parking into the building. Nothing was done with our lot and today! I posted a review a few months ago and removed it after Trane's contacted someone here expressing upset about the negative review, I should have left it, it was valid and I thought everyone needs a second chance so I took it down! I would not recommend. I would have gave ZERO stars if that was possible. read more