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Trailers Plus

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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11 years ago

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U-Haul Moving & Storage - Peterborough

U-Haul Moving & Storage - Peterborough

(7 reviews)

The women who checked me in was very nice. The vehicle was clean and was in good running…read morecondition. It all went wrong when I returned the vehicle. I parked the vehicle in a spot I believed would be convenient for the staff to quickly check the condition of the vehicle and I could pay and leave. 25 minutes later I was met by the General Manager Glenn who rudely chastised me for apparently blocking his parking lot. Had I known I would wait that period of time to complete the transaction I would have parked elsewhere. But since their parking lot is awkward and there isn't a clear direct posting to a drop off area I just parked my rented vehicle close to the building. I then had an awkward/nasty exchange with Glenn when processing my credit card. I then left and when driving home I realized why I waited so long. They are understaffed because Glenn is a jerk and no one wants to work for him. See, I work at a courier company and we have a lot of part-time workers who subsidize their income with other part-time work. We had two part-timers work for Glen and abruptly quit because he is a jerk. This is Peterborough Glen, we all talk.

What would YOU think of a business that took a three month reservation for a large truck for a…read morecross country move, only to substitute a smaller truck the day of the rental? My relatives are stressed enough without the added task of paring down their load by 20 to 25%. YOU KNEW AHEAD OF TIME! Thanks for nothing U Haul.

Trailers Plus - trailerrental - Updated May 2026

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