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Recommended Reviews - Traditions
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6 years ago
DO NOT SHOP HERE. The website suggests that this is an experienced and professional business. The manager was condescending and inflexible, and the environment unwelcoming. Although I attended regular 'fittings' (none of the outfits you choose to be tailored are in the store after you purchase them, as the business claims they are in India being adjusted), so measurements were taken. My shape and size changed over the months due to pregnancy, and despite my concerns and suggestions, the manager was dismissive and patronising, each time telling me 'don't worry, trust me' and to believe that the outfit would fit. 10 days before my wedding, I received a call from the manager confirming my worst fears that the outfit not only did not fit, but was 8-10inches too small at the waist. I was flabbergasted, as it seemed the regular measurements were a waste of time, and I felt I had been deceived/ cheated. As you can imagine so close to my wedding, I was devastated and stressed, as I had to find another outfit in such a short space of time. This is the worst experience any bride could imagine and to avoid this experience, go elsewhere - Mongas is fantastic. read more
17 years ago
Good choice of outfits and very good service.
11 years ago
i have been searching the perfect outfit for my wedding and during the research i came across Traditions. i planned my trip to the store and found my dream outfit. the designer and the sale staff were not only helpful but recommended cuts according to my body shape. i was very nervous as this was the first the time i had ordered an outfit made to order. however, to my surprise it turned out JUST AMAZING. once it was back after 12 weeks, i did require minor alterations which was sorted by the tailor in- house. the staff made sure my dress was PERFECT. i would highly recommend this store for any bride who requires bespoke service. read more
More info about Traditions
36 The Broadway
Southall
London UB1 1PT
United Kingdom
Southall
Directions
020 8606 9377
Call Now
Visit Website
http://www.traditionsonline.co.uk
Hours
What time does Traditions open?
Traditions opens at 11:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
What time does Traditions close?
Traditions closes at 7:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
Mon-Sun 11:00 AM - 7:00 PM
Outdoor Amenities
Does Traditions have parking?
Yes, Traditions has parking options.
Why does Yelp recommend reviews?
4 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
13 years ago
Hey everyone, I just wanted to share my experience with you especially those who are planning to start their wedding shopping or who have just placed an order with Traditions. I had a panic attack after reading some nasty comments after placing an order with Traditions especially as I was getting married in India and my hectic schedule in London. As I read all the reviews I called Traditions with my concerns and even considered cancelling my order. When I spoke with the sales person who was serving me when I bought they assured me that my order will be delivered as promised. At that point I was not sure if I should trust them but because of the service and assistance they provided and I gave the benefit of the doubt. Let me assure you that my outfit was in the stores a few days before expected, they much better than my expectations. I got married in India two weeks ago and my outfit turned out to be stunning and everyone complemented me on the unique style and the amazing fit. I really would like to thank Traditions for 'Making My Day'. I have also recommended you guys to some of my family back in the UK.- Geeta read more
14 years ago
On balance, I do not recommend overall service and product. Pre-sales service was very good, but as soon as you have signed and they have their sale, the service is terrible and highly stressful. The end product is hit and miss if you order a made to measure garment. Product arrived 1.5 weeks later than agreed to, with multiple problems. Order had to be chased multiple times, and then when told the product was ready for collection, it took 2 hours in store to receive a finished product. When you spend hundreds and hundreds you don't expect to be messed around! Highly patronizing and arrogant staff. Avoid an awful and stressful experience and go elsewhere. read more
13 years ago
Negative stars. Clever business man. But horrible individual once you've made the order. My wedding dress was 2 weeks too late and that was only because they rushed the order in the last minute and it was falling apart. Don't go here. There are many shops in Southall. I eventually bought another dress and it didn't match the colour schemes. But what was I to do. They wouldn't give me my deposit back even though they were late with the order. Made million excuses. DON'T GO HERE. YOU WILL SAVE HEARTACHE. read more
13 years ago
I wish i could give a negative star rating. Worst customer service after u place the order and always late. The dress arrived after the wedding date. Refused a refund and wanted the rest of the money before he would give the dress. And then dress was badly made. Recommend going elsewhere. It's a special day 'weddings' this shop will ruin that day unnecessarily. Don't be taken in by the salesman ship when u go to the shop. It's a massive con. I wish trading standards would investigate this shop. read more
















