My mother-in-law is a current resident of Independence Village of Fishers South. From the moment we…read moremoved her into the facility until now, my wife and I feel that she is well cared for in a compassionate, caring, and clean facility. My wife stops in frequently at random times on different days and everyone is welcoming. Although in declining health, my mother-in-law is surrounded by a supportive staff in a vibrant community. My mother-in-law said she has "friends" in a safe environment with an established routine. Specific staff members do activities with the residents at the stage each resident is in health wise and mobility wise. The maintenance folks are working behind the scenes, but their handiwork is evident. Transactions on the business side are handled promptly and professionally.

The service was good but my grandpa died. Also the food was pretty good I got a chicken Alfredo and…read moreit was one of the best ones I've had in a few years. 2 stars.

When my grandfather arrived at the memory care wing of Meadow Brook, the staff updated me by email…read morethat he was happily pushing people in wheelchairs because he was doing so well. This was easy for me to believe, because he had done so well during his month at Greenfield Healthcare Center once released from a couple weeks at Community Hospital North due to an infection. But it was downhill from there--more than likely due to the facility's near-complete lack of memory care activities, its emphasis on apartment-style living that increases isolation, and its use of benzodiazepines/pharmacological restraint in general (something I questioned in particular that they refused to respond to unlike other facilities I asked). As my dad put it from what he saw multiple times in the memory care wing's (beautiful) day room: "They were all zombies who couldn't even hold their heads up." My grandfather fell 12 times (that we know of) in his month and a half at Meadow Brook. He developed acute encephalopathy, a subdural hematoma, at least one UTI and was sent to a psychiatric hospital to get his "meds figured out." Yet, he kept going because he had always loved life and had hope. Unfortunately, that hope was unfounded. His first POA refused to move him to another facility--even when Meadow Brook eventually urged her to do so once the Department of Health and Adult Protective Service opened investigations--and Meadow Brook never contacted his successor POAs when moving him was a matter of life or death (he, in fact, died last Sunday) and, therefore, superseded HIPAA regulations. After my grandfather's final fall at Meadow Brook, he was taken to the hospital yet again. It was one fall too many. The bright spot of this post is that I convinced his POA to release him to Allisonville Meadows down the street. Skilled nurses and hospice workers in Allisonville Meadows' memory care unit showed him the utmost respect and dignity during his final week and a half of life. If you're thinking of sending your loved one to Meadow Brook for memory care, please don't. Or at least educate yourself based on complaint records with the State and also tour the facility morning, noon and night at unplanned times. I gave Meadow Brook two stars only because I have no experience with its assisted living portion, which is where all the amenities are. Here is my grandfather's obituary. He was a wonderful man. https://www.legacy.com/us/obituaries/name/robert-meadows-obituary?id=53976750 Sources: Indiana State Department of Health report: https://www.in.gov/health/reports/QAMIS/ltccr/cr013163.htm Synopsis of Meadow Brook's initial plan for "transitional" memory care: https://seniorcare.levinassociates.com/2014/06/19/spectrum-opens-meadow-brook-senior-living-fishers-indiana/

We visited this place to see exactly how they live up to the restaurant style meals that are…read morepromised in the brochure. We arrived at lunch and the dining room looked absolutely beautiful. The food smelled good and was artfully presented. We had great hopes for this assisted living community based upon what we had seen. However we were told by a sister spectrum community (Enclave @ Saxony) that the Meadowbrook community was not working according to the Spectrum corporate guidelines with respect to special diets. Our worry was that in the event that the current chef left, we would be left Spectrum corporate view on special diets which is not acceptable for us. (See our review on the Enclave at Saxony) This community gets four stars for their focus on meeting their customers needs. Should they be required to move to the Spectrum corporate policy I would change this to one star. Investigate your choices very carefully.

When my 88-year-old mother's doctor finally recommended she enter assisted living, we only had…read morethree business days to make her move happen. Julie Pine, at Westminster Village North, is a miracle worker! My Mom loves her new apartment with a spectacular courtyard view. I am impressed at how clean and well-maintained the facility is. As a frequent business traveler, I stay in name-brand hotels whose staff could take a lesson in customer service from Westminster's friendly and kind staff. In a world where we often expect and accept C- services, I grade Westminster an A! I rest easy knowing my Mom is well cared for and happily embracing her newest life chapter.

I wrote a bad review about Westminster North FIVE YEARS ago after my Mother passed because of their…read moreHORRENDOUS treatment they gave my Mother and four hours ago they replied. It absolutely shows their concern is as pathetic as their service. What a joke

I have placed several clients in Prairie Lakes for Rehab for several reasons. They have fantastic…read moretherapy that are the same therpist that get to know the resident and help push the resident to get them back home faster. The nursing team is very stable with the same team daily, so they get to know their patient very well a know their needs and likes. The most important things in a rehab building is Staffing and Therapy, Prairie Lakes has both. The Executive Director Holly is very involved in the facility with Nursing, Rehab, Assisted Living and a beautiful Memory Care. The building physician is Dr Tetrick, he has been with the building since it opened, he see's every patient himself and he has James a very experienced NP. Just a well oiled building! Call Kelly Ponsler and take a tour, you won't be sorry!

THIS COMPANY IS AWFUL! If you hate your family member go ahead and send them here! I had my mom…read moreadmitted last month and the only thing she received from this company was a BEDSORE! The "manager" Kristen Dyke was extremely unprofessional and so rude. It felt as if she was only in it for the money. My mom's call light was always on when I came by (which was everyday) and she was always wet! If i could rate this zero stars I would!

I would defenitly do your research before coming to this building! They are never fully staff every…read moretime you turn around it's like they fired people!! Then I found out that they didn't even have the proper cna's these were home health aides!!! If your mom is given the wrong pills good luck on them telling you, you will only find out when mom is sent to the hospital!! Then good luck with the kitchen staff they don't seem to ever get things right. And housekeeping is just horrible. Mom had the same floor stains for more than a week before housekeeping finally came in and cleaned the room!!! Trash is piled up. And when you talk to the head of nursing she doesn't even show an ounce of concern!!! On top of that I looked up the license for AMY AND BOBBI and they aren't even insulin certified and the lead nurse said they were!!!! Be careful where you send your parents!

The Enclave Senior Living @ Saxony…read more This SR Living is owned by Spectrum LLC out of Denver CO. One of many SR Spectrum Communities in Indiana & nationwide. They advertise as being first class and willing & able to meet your Special Diet needs with 'made to order meals!' (See quote from brochure regarding 'Special Diets' shown at end of this review.**) Investigate your Senior Living choices thoroughly! If you really want something different than the Standard American Diet (SAD) and what you desire is neither 'Low Sugar' nor 'No Added Salt' then think twice. The Enclave SR @ Saxony & the Spectrum Corporate Management team are unwilling to accommodate any other Special Diet variation including Vegetarian, Vegan & Whole Foods Plant Based. We were extremely disappointed that Spectrum is both INFLEXIBLE & UNWILLING to actually meet the new opportunity to serve & support the growing group of seniors who wish to make healthy food & lifestyle choices! ** Brochure quote: "Special Diets In addition to nutritious delicious meals, we can accommodate most any dietary restriction. And for those in Memory Care, we offer our unique Brain Boosting Benefits™ (B3) Smoothie Program so you get the raw super foods you need for brain health."

Excellent care! Staff is respectful and caring. The therapists are amazing! The experience…read moreexceeded our expectations.

A nightmare that I want to forget, In 2018 I broke my neck, had extensive surgery to put me back…read moretogether again. I stayed in St. Vincent hospital as long as I could under the supervision of Goodman-Campbell. When insurance said that I needed to be released from the hospital the ambulance drove me to this rehabilitation facility. They punished me by insisting that I sit up without assistance for five minutes. I screamed in pain and slunk out of my wheelchair and was laying partially on the floor before a nurse came back into the room. She chastised me for yelling. I said that I needed my wife, and wanted to call my attorney. She denied my request. That night I had to sleep in a hospital bed that I soaked with urine.....I had a spinal cord injury after all. After trying to sleep in my own urine overnight a morning nurse came in. He was so compassionate compared to what I experienced heretofore at Hamilton Trace. He cleaned me up and changed my sheets. Two hours later my wife was allowed to visit. The chief nurse said that I had to return to the hospital after existing one and one half days in hell with this outfit. Yes, I waited in pain until another ambulance came to return me to from where I came. Terrible experience. I can't even think about the pain these people let me suffer saying that I needed to sit up for five minutes and then they chided me for screaming in pain, Bad show all around. I pray to God that this memory will not haunt me, causing nightmares.

This was my very first job as an CNA in a nursing home...was there for almost 3 yrs. iI started out…read morein memory care, and then long-term care and rehab. I love what I do , I am compassionate when it comes to residents! So I considered this home for me. Unfortunately, I only loved staying there because I have grown very close toy residents, Not because of staff or management, and might I say, the only time they enforce what right for residents ,or do anything right for them is when state is in the building! Theyake hard workers feel unwanted ,because they voice what is right for residents, but keep the ones that could care less and only here for money. I have reported so many degrading things, all neglect or verbal abuse, all the way down to me reporting the abuse, and a nurse for not stepping up and reporting it, she's still there by the way, . It is sad. Management tells personal business of their employees to any and everybody, and if you stand up to them, they threaten to fire you. management talks to Aids any kind of way, This place is soessy....please, I beg you, please DO NOT SEND YOU LOVED ONES TO MILLERS! MANAGEMENT IS HORRIBLE! I've seen many resident pass away due toanagements neglect of what aids are telling them. This place is so sad!!!! I feel bad for any resident have to go there. I'm warning you ,please don't.

We were running out of options for a kennel for our pets, 1dog, puppy, and 1 cat. I decided to…read morecheck Yelp and came across Paws + claws. They came out for a visit to meet our pets. The ladies were very professional and you could tell they were very knowledgeable in every aspect of caring for our pets as well as training and grooming. They stayed in our home while we were out of town for a long weekend. In my opinion this was less stressful for our pets while we were away. They kept us updated every day with texts and photos. I highly recommend Paws + Claws if you are looking for someone to care for your pets. We will be using them again in the near future.

We used Paws + Claws last week to watch our 2 fur babies. I was very particular about who I chose…read morebecause we have a 1 year old German Shepherd and he can be a lot They are familiar with the breed and I knew from the meet and greet they were my girls. Nicole stayed at the house with them, she gave regular updates and even sent pics! She is also very quick to reply when I sent messages checking in. I highly recommend this service. I was able to be away for a few days knowing my doggies were safe at home and not neglected.

Great place! Great people! Very clean and friendly. My mother has lots of friends and activities!!…read moreAnd the food is good!!

Wow what a place! Honored to be invited to perform over their Italian luncheon, met with the staff…read morewho were friendly and warm, noticed a clean and well designed space with many residents already seated. The food I discovered later was fantastic, well above average for typical senior living. Can easily recommend for the care and quality promoted here as well as attention to detail and overall easy accessible group who are well trained, I noticed the other reviews also agree!

I am a Trilogy employee and have the pleasure of working with Clearvista Lake Health Campus on a…read moredaily basis. This campus has great leaders where it counts. From their Executive Director down this staff is compassionate about the care their residents receive. They take pride in the jobs they do and it shows when you interact with their residents. If I could give this team 10 stars I would in an instant. Thank you for all you do team #clearvistalake !

Not a good place to go for Rehab after you are sent from the hospital. My husband had his heart…read moremedicine lowered because of Pneumonia problem. His heart medication got lowered because of this treatment. He was sent to this Rehab center -- for 3 weeks -- w/o checking his heart medication?? As for rehab, he only got simple exercise for 45 minutes during Mon thru Fri, which he could have done better at home AND could have seen his heart doctor to update his heart meds.!! -- During his 3 week stay at this Rehab, he only saw doctors once a week who did not suggest his lowered meds. while in hospital. -- Do NOT go to Rehab after getting discharged out of hospital. Go home do see your doctors and do outside Rehab facilities after being discharged from hospital. -- While in Rehab, you do not see doctors about your condition and the Rehab is a JOKE. -- My husband almost died because his heart med (Water pills) were lowered for the 3 weeks in Rehab. and the Rehab ?? did not do anything but get him closer to death. -- A day after he was released from Rehab, he almost died. We admitted him to IU North that fixed the heart problem he had gone thru from the Pneumonia problem to Rehab -- but that messed up his heart problem while in Rehab. -- Do not do Rehab because they cannot fix you medicine problems and they not help with REHAB problems -- very low, few exercise problems!