I would strongly caution anyone considering renting through Schambs Property Management. My…read moreexperience has been extremely disappointing and frustrating. When we moved in, the carpets were in unacceptable condition--they had a strong odor and visible urine stains throughout multiple rooms. It was clear they had not been properly replaced or remediated prior to our move-in. This made the home feel unsanitary and not truly livable from the start. We started cleaning the carpet and there were mounds of cat hair that came up as well as baking soda, assuming it tried to be treated superficially before we moved in. We reported everything right away, expecting a reasonable solution. He sent a company to clean the rugs, but the next day the odor and hair was still there. We reported the photos and smell again, and Instead, we were told by Brian (the owner) that they would only replace the carpets if we agreed to extend our lease AND pay for half of the cost--even though this was clearly a pre-existing issue. He would not come visit himself or send anyone to experience the issue first hand either. It is incredibly frustrating to be asked to financially contribute to fixing an issue that should have been addressed before the property was ever rented out. Basic standards of cleanliness and habitability were not met, and the way this was handled showed a clear lack of professionalism and responsibility. We could not afford to move out and pay that cost of moving, plus a deposit on another home, so we had to split the cost and sign the lease. They just had the carpets replaced and the padding underneath was completely stained and visibly destroyed. Overall, this experience has caused unnecessary stress and left us feeling unsupported as tenants. I would not recommend Schambs Property Management based on how this situation was handled.

Great properties!!! I wish I didn't have to leave, had some circumstances on my end I had to leave…read more Would have stayed for at least 5 more years if I could have.

Just closed on another property with Dawn at Trailwood Realty! We have both bought and sold with…read moreDawn and every time it's such an easy, stress free experience! Her knowledge, network and responsiveness are truly unparalleled. She has been our trusted realtor of choice for over 15 years.

Dawn is amazing!!! She goes above and beyond!!! Acquired her after another real estate agent…read morewasn't able to furnish us with a renter for our rental home. We worked with her since then. Dawn smoothed the way for you - whether it's providing resources for home improvement at amazing prices, getting a new renter or selling a home. She's skilled in negotiating and getting the deal done!!! Wish everyone in the world was a Dawn and every business ran like Trailwood!!!

Ron Carter at Highland was wonderful to work with finding a tenant for my rental property. I will…read moreuse Highland Property Management for all rentals going forward. Their communication is impeccable!

As an independant home repair technician having serviced thousand of rental homes and apartments in…read morethe Triangle area I can truthfully say that Highland is one of the few management agencies who respond to our maintenance invoices in a timely manner. They expedite maintenance requests from tenants and owners and have a lot of experience taking care of the properties they manage.

I've worked with David @ Gaskill Realty for property management services for about a year now. I'm…read moreonly kicking myself for not doing it sooner. I came to him after after a very long and terrible relationship with another large local property management company. He's a great property manager. He's personable, down to earth, experienced, and really cares about the happiness of both the owners and tenants. He has wonderful communication and documentation on all monthly expenses. He's happy to work with me on ideas on improving the property in order to retain great tenants and my home's value. Since switching to Gaskill, I've definitely spent less time worrying about my home; I know it's in good hands. Thank you, David and Gaskill!

It makes good business sense to maintain happy, long-term tenants... and Gaskill Realty knows this…read more They have established a loyal tenant base and do not struggle with frequent tenant turnover and the associated costs incurred with a vacant rental. As a result, there is often a wait-list for prospective new tenants. So, I recommend contacting David Johnson BEFORE available properties are listed on their website if you're seriously interested in renting from Gaskill Realty. I have had an excellent experience renting from Gaskill Realty Company. David Johnson does a phenomenal job of creating a congenial landlord-tenant relationship. Expect fair, honest, and polite treatment. Gaskill Realty is also very responsive. Maintenance or repair requests, concerns, and questions are promptly acknowledged and addressed in a quick and timely manner. And, they highly respect your privacy so you will always receive at least a 24-hour notice before someone from Gaskill visits the property; you'll never have unexpected visits. Now, if only more real estate agencies and property management companies followed Gaskill Realty's example...

potential property owners and tenants, for the love of GOD do not do business with these scumbags…read more recently completed a two year lease with these clowns for a 3500 sq foot property in Cary. I will say they were fantastic right up to the point i moved in. with in weeks i had a water leak from the master bathroom requiring the master bath shower and tub to be removed and replace, (a three month process). (they knew about the issue before i moved in and did not address it, but painted the ceiling to cover the damage before i moved in.) they will conduct a 6 month review on the property. i get it, no problem but the old man that showed up came with a 360 camera. the same setups that relators use to show case a property. when i refused to let them use the camera they gave me attitude. they kept saying it was in the lease so i asked them to show me where i agreed to this. then they just conducted a walk thru and found now issues. also, it those two years, the washer failed three times and they finally replaced it. then the microwave/oven unit failed and they replaced it after a few weeks. at move out i requested a walk thru and they refused to complete one with me. i had to call three times a day for over two weeks before some idiot answered the phone and told me i would get any part of the deposit that wasn't used in 60 days. but he couldn't tell me what they were going to charge me for. please, rent from anyone else in wake county. absolutely anyone else.

This has been one of the most frustrating experiences Ive ever had with a company. They never…read moreanswer their phone, and even when you leave multiple messages, they simply do not call you back. It feels like they completely ignore their customers.Theyve sent unprofessional, unwanted vendors to my home to handle cosmetic issues I never requested, and in the process left me without access to a shower for several days despite me specifically asking them not to proceed with that work at this specific time. When my AC went out in the middle of summer and my thermostat was reading 84 degrees, I practically had to beg them to send someone to fix it. On top of that, my rent increases every year, and there are random additional fees that are never clearly explained. While I truly love the townhouse itself, I am choosing to leave solely because dealing with this company has been such a nightmare. On the rare occasion you do get someone to return your calls or follow up they are rude and completely unhelpful.I strongly recommend avoiding this company at all costs.

I stuck with this property management company for five years, paying them every month. The one time…read moreI actually needed them, they completely abandoned me. My tenant had an unauthorized cat in my home which is an undeniable lease violation. Professional cleaners found cat urine on the baseboards and cat hair all over the house. They provided a written letter confirming it. I already know what MozeZen is going to say. They'll claim there were no damages which is irrelevant. The $400 pet fee isn't for damages, it's for simply having a pet in the unit. They'll probably also try to hide behind the fact that the tenant was allowed to have service animals. Doesn't matter. By North Carolina law, a cat cannot be a service animal. Instead of doing their job, they refused to collect the fee and told me to go chase the tenant myself. This whole situation reminded me of insurance. You pay them for years, then when you actually need them, they're useless. The broker in charge, who made this decision, wouldn't even speak to me. I was told she had more important things to do. So, imagine you have an issue with a property management company you've been paying for 5 years and the decision maker won't even take 10 minutes out of their day to have a discussion with you. Five years of loyalty for that disrespect? If you just want a basic property management company and never have any tenant issues, they may be okay. But the moment something actually goes wrong, you're on your own. Save yourself the headache and go with someone else.

This is by far the worst and most unprofessional property management company I have ever dealt…read morewith. Due to an oversight by their Accounting Team and Ashlee Malone, I received a threatening email saying they will be taking legal action against me. My house flooded twice and 0 sympathy was given by their team. I am now out a $4,000 rug and they are threatening legal action over a $600 security deposit that they sent twice that they clearly saw had been deposited. This feels like a scam as they saw it was deposited. I've never dealt with a more unprofessional and inconsiderate team than MoveZen. I hope and pray nobody else has to deal with them or go through a similar experience I have gone through.

Another company had my rental for almost 3 months with no luck renting it, they don't actually show…read moreit in person but use a lock box. Because of this they don't get any feed back s and are slow to reach out to prospective tenants. I switched this one property to Mann and Myers and got it rented in 2 days as they show the property in person. They also had a few suggestions to have the property show better, it worked. They have managed it for 3 months but so far so good, and they rented it out at a fair market rate. The other company had the rent too low trying to make up for some repairs the property needed that they did not know about.

Incompetent property management company. When an issue arises, they respond with what appears to be…read more25% or less comprehension of what you are requesting and 0% action towards a resolution. They simply provide lip service with a side of lies and hope it will placate you. Glad to own a home now and to be free of this sort of nonsense.

A most professional management company...They readied my unit, a single family home in Raleigh, NC,…read morefor the new tenant...Found the new tenant in a minimum amount of time, screened them and signed them up on a one-year lease...During that year lease any issues that came up were taken care of in a minimum amount of time and to the tenant's satisfaction..I would recommend them highly A. Sommerville

Best Property Management I've ever experienced. RPM Wake county has been very responsive. I placed…read morea maintenance request for two items( central heating and garbage disposal), in the place that I'm renting on Sunday.Mind you it is the Thanksgiving holiday weekend. It's Monday and everything is fixed and is working great already before 1:00 pm. I can't am very pleased and impressed with them and their professionals.

Just not a very helpful team of people. It takes days to get a reply back. No one can answer a…read moresimple question. Renting from them was just overall not pleasant. And let's not talk about the additional $36 you are asked to pay for nothing. I do not recommend them at all.

I worked with Henry Property Management for my two rental properties in Cary, NC (Franklin Chase…read moreand Carpenters Village) from 2008 until 2025. They provided OK service for years, but after the original owner, Debbie, sold the business a few years ago and the new ownership took over, their performance became exceptional. The new team is incredibly detail-oriented, responsive, and proactive in managing both the tenants' and owners' needs . They made the entire process seamless, from tenant screening to property maintenance. I highly recommend this new and improved Henry Property Management to any property owner seeking a trustworthy and efficient manager. Thank you for your outstanding service, Betsy, Alexis, Jenna and Everardo!

Buying a home is a big investment and sometimes the process can be very stressful. But if you are…read morefortunate to find a real estate agent who is not only knowledgeable of the process, but approaches the effort required as if he or she was making the investment for him or herself, that helps in alleviating the stress from the buyer. I say this because I had direct experience with real estate agent Jerry Johnson (who now owns a brokerage) when we moved into the Raleigh area nearly 5yr ago and was looking to buy our home. We were looking to find and close on a home within a month. Given the low inventory and with many buyers on the market at that time, it almost seemed improbable. But with Jerry on our side, we made it happen. With his experience and desire for success in what he does, Jerry always reminded us about the next step and what we needed to have ready while we were still working on satisfying the requirements of the current step. He wanted to be sure there was no obstacle as we navigated from one process to the next given the time constraint. We followed his direction and successfully closed on our home within a month. We are enjoying the home he helped us buy and are glad we chose him as our real estate agent. Jerry has helped many other families buy their homes and I don't expect their experiences to be anything other than very pleasant. He is a nice and trusted person to work with. So, if you are looking for an agent who will work the hardest for you and not rush you into making a quick buying decision, then Jerry is your person. Because of his success as a real estate agent, he is now operating his own real estate business. So, give him a call when you are ready to buy that home. Your experience will be just as good as mine if not better.

Jerry with Carolina Property Access was the property manager for the house we rented for 2 years…read moreand after having such a great experience working with him, we knew he was the person we wanted to help us find and purchase our 1st home. From start to finish Jerry was extremely professional, thorough and responded immediately anytime we had questions or wanted to view a home. He made the process easy and enjoyable, which was no small task in the middle of a pandemic, but he stayed on top of everything to make sure it got to the finish line. All around great person and great realtor that I would highly recommend to anyone with a rental property or looking to buy/sell. Thanks for all your hard work Jerry, we couldn't be happier with our home!