Steve and his crew did a great job on our deck rehabilitation project last week. The work entailed…read morestripping and sanding the old dark stain off and painting a lighter stain on. The workers also replaced some of the steps that were rotted. They finished the job earlier than expected and cleaned up the area before they left. We are satisfied with the work that was done.

AAA Fence and Deck was a surefire win as I searched for a fence contractor. I live in a new home…read morecommunity and needed a fence built against an existing border fence. The PM Ryan was quick to give me a quote that was thorough, fair, and transparent. Triple A promptly handled the permit and the HOA paperwork and I was able to review all documents via an online portal. The project crew did an AMAZING job installing the cap and trim fence. The craftsmanship is solid and I was kept informed during the process from start to finish. I really appreciated Ryan and Steven's visit to check on how the project was coming along, and the team completed it in 2.5 days. A HUGE THANK you to Triple A for such great customer service. My family and my dog will enjoy this fence for years to come!!

These guys are super fast and do great quality work. The 80' privacy fence was installed in a…read morematter of hours. It's is straight as an arrow. The top of the fence is level. The owner is very responsive and flexible. I would recommend their services. I will be using this company again in the future.

Summer called me to let me know there was a delay in materials right after i left a not so good…read morereview complaining about a no show So all is forgiven for the slow start

My experience with Torres Deck and Fence was fantastic! They responded within an hour of me asking…read morefor a quote and made an appointment to come out the next business day. They showed up on time, gave me a very reasonable quote to fix my fence gate, and was then back 7 days later to do the job. They were very professional, thorough and I will definitely be calling them again next year when it's time to replace my fence. Outstanding customer service!

From the owner: At Torres Deck and Fence, our mission is clear: to be the leading nationwide builder of outdoor…read moreliving spaces. We are dedicated to transforming backyards into stunning retreats that enhance the beauty and functionality of your home. With a commitment to innovation and excellence, we leverage cutting-edge techniques and materials to set new industry standards.

Bought a new house in the fall and it didn't have a deck, just a sad little concrete pad. We…read morethought adding a deck would be a nice touch, so I began to research local companies. After talking to a lot of various builders about decks, I chose to work with Kyle and Woodcrest Construction. From the beginning, Kyle was prepared, on time, professional, and affordable. Cost was an issue for me, and Kyle's quote was right in the sweet-spot compared to others...no where near the highest, but a little more than the low-end builders. However, I could sense he would do quality work. He started the project on time, and finished on time...in fact, he would have finished early had the weather not been bad one day. The budget was right on target, no extras, no hidden fees, nothing that he didn't tell me off in advance. The craftsmanship was outstanding. really good. I have been on some decks that wobbled, and moved. My deck is solid and strong. Its a huge deck, and he built it well. I would highly recommend Kyle and his team!

The deck on the back of our house needed replaced, and after calling several other contractors, we…read morecalled Woodcrest. Kyle came out and came up with an excellent solution. Instead of tearing down our whole deck, he removed all the decking and railings and kept the supporting structure (which was in perfect shape). They replaced the old deck with beautiful Trex composite decking and railings. Basically we got a Trex deck for the same price others quoted a pressure treated wooden deck! The new design was very attractive with professional workmanship. I wouldn't hesitate to used Woodcrest!

Nate, Heather and company did a great job for our community pergola. We started contacting vendors…read moreto help us build a pergola. Nobody imagined all the roadblocks that would happen during this project (lumber prices, covid, obtaining permits and on). We did our due diligence in regards to selecting Total Deck. This whole experience really shows how dedicated all of you work to get this pergola installed. Words are not enough to thank you for going the extra mile to ensure this was done properly. We were so happy that it was completed without needing to close the pool too. Thank you again for the hard work!

Overall: Their quality and speed of work was very good. The…read morereason for only a 3-star fell squarely on the communication, or lack thereof. Heather, my point of contact and their office administrator was aloof and lacked some basic professional communication skills, those are detailed below. I'd still recommend their crew for small, straightforward deck work, but for anything more comprehensive, be prepared to put in time to manage the project. The Job: I had Total Deck Care re-stain my 12x12 foot deck. Work included powerwashing, a light sand, and 1 coat of stain. No boards were replaced. Pros: - Speed and quality of work (~3 hours to complete above between 2 resources, spread across 2 days) - Quote review and invoice payment process was fully automated Cons: - Communication was abysmal - No formal notification of when the crew would arrive (morning or night) until 6am the day of. - No details regarding payment, whether I needed to be present for the work, did I need my deck cleared etc. - No follow-up after the work was complete to see if the work was done to my satisfaction.

Absolutely would not recommend Backyard Gurus. I had a 10x12 deck with a single flight of straight…read morerun stairs replaced, as easy of a project that can be had. The quality of workmanship was very poor. The attached photos show only some of the issues and the solution by the owner is epoxy putty. The last photo shows the deck railing supports one side with two bolts and the other with one bolt. I was told that this project was the first project for a new project lead and that person no longer works for the company. My question is where was the new project lead oversight? Why was management not on sight most of the time to provide guidance. Very obvious to me that this crew has no idea as to what they are doing and clearly no work ethic.

From the owner: Backyard Gurus is your number one fence builder and deck builder serving Wake Forest, NC. With…read moreyears of experience in this industry, you can count on us to provide you with high-quality services for your backyard. We provide services guaranteed to satisfy your home improvement needs.

Had deck Xperts out again to stain our deck. Randy and his…read moreguys did awesome. They took the time over two days and power washed and sanded before staining. They were on time and very pleasant and reasonably priced for the amount of time and hours they put into the work. Highly highly recommend Paul and his team.

I don't recommend using DeckXperts. The owner's word cannot be trusted. After he completed my…read moreproject (and paid him in full) I found some deck boards installed improperly so I called him. First, he put me off for 2 months saying he was fully booked. Then he said he was away on vacation and would call back the following week - but he didn't. Then, despite repeated phone calls (and texts) he refuses to call back. This is despite his own admission, via text, that these boards need replacement. Plus, don't have him build deck benches since the boards start warping 6 months after installation. Sam

Earl put together a desk and queen bed for me. I emailed him about the work and didn't hear back…read morefor a few days. When I finally heard from him, we agreed he would come at 10:30AM on Mon. He had to change to 12:15PM the day before, so I agreed. Once here, he put together everything, but I was a bit worried with him carrying heavy parts of the furniture down the steps because he is a bit older and doesn't seem to be in the best shape. I didn't want him to fall going down the steps. He put everything together and it all looked good. He quickly left after I payed.

I contacted Earl to help me install soft close hinges on my kitchen cabinets as well do some…read morecaulking work and fix a pull out trash can drawer. I will say that he did go above and beyond to help me find the right hinges for a fair price, and he seemed like such a nice guy! He came back a few weeks later with his caulking man (George) and also to fix some uneven cabinet doors from when he installed the soft close hinges. We went through the house and I showed him and George the areas I wanted to be re-caulked: around the kitchen counters, a powder room sink, upstairs tub and bathroom, and laundry room sink. Surprisingly, they were done in less than 90 minutes! I was outside when they finished and were getting ready to leave. Probably my mistake, but I trusted that he did a good job since he talked up George's caulking work so much. I should have gone in and taken a look myself. He didn't ask me to take a look at the work before leaving (a habit that good contractors should have, in my opinion). When I took a closer look after they left, I was very disappointed. The caulking in the kitchen was messy looking-lumpy and edges were not smooth. There were areas that had dirt stuck in the caulking and there was caulk on my tile and cabinets. Then I noticed that he overlooked the powder room. I texted him and told him so and also commented on how the caulking job was not very neat. He replied that he didn't know about the powder room, that it "wasn't on his list". We then talked on the phone, and he was incredibly defensive and insisted that I didn't ask him to caulk the powder room. Ridiculous since George had gone in there with me and even pulled some of the old caulking off and left it on the sink! He just never went back to finish the job. Earl insisted that it wasn't on his "list", but his "list" is only in his mind. He doesn't write anything down! Anyways, he defended George, saying that his work was "perfect". I was taken aback by his defensiveness and unwillingness to admit any wrongdoing. He spoke in an annoyed and rude tone to me. If a customer is unhappy with your work then you apologize and try to see what you can do to fix it. You don't get defensive and rude and basically make him/her feel like they are wrong to complain. Sheesh. I'm very sorry it turned out this way, but I'm back to looking for a new handyman.

Finally pulled the trigger on our screened-in porch and back deck after dreaming about it for 10…read moreyears, and JM Decks and Fences crushed it. I gave them my original sketches and ideas; they ended up building something way better than I had envisioned. A few things that really stood out: * Pro-active Communication: I was never left wondering what the next step was; they kept me in the loop the entire time. * On-Time & Reliable: The crew was punctual and stayed on schedule (even on those very cold days), which is rare to find. * High-End Craftsmanship: You can tell they take pride in the details. The build quality is top-notch and feels incredibly solid. If you're looking for a team that's easy to work with and delivers exactly what they promise (and then some), I can't recommend them enough.

We recently had our deck replaced by JM Decks & Fences and couldn't be more pleased with the entire…read moreexperience. From the initial consultation to the final inspection, their team was professional, responsive and clearly took pride in their work. We would absolutely recommend JM Decks & Fences to anyone looking for high quality work and a stress free experience!