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    Tracy R Voss, MD

    5.0 (1 review)

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    1 year ago

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    Women Physicians Associates OB/GYN

    Women Physicians Associates OB/GYN

    1.8(12 reviews)
    0.3 mi

    Sadly there is no way to leave negative stars, so this one star will have to do. After enduring…read morenumerous insults and injuries at this practice, the appointment on the 24th of January 2022 was the last straw. This practice's ONLY saving grace was Dr. Boggs, and sadly she is gone. The "services" rendered by Dr. Lauren Painter on the above date left me feeling dejected, dismissed, and violated. I use the term "services" in the loosest of means. On this day, my scheduled appointment was at 2:00 PM. I signed in on time, waited in the waiting room for approximately 10 mins, was triaged quickly, and sent to a private exam room, where I waited for about another 5 mins. When Dr. Painter arrived, she asked what was going on. I cried as I explained to her why I was being seen, even attempting to show her pictures as she prepared her equipment for the exam. Afterward, she said, ok, "well, let's go ahead and take a look." Dr. Painter inserted the speculum into my vagina without informing me of what she was doing, and just as quickly, she pulled it out. She then (presumably because I was not walked through the exam) placed lubricant on her fingers and said, "You're going to feel a little cold," and inserted her fingers into my vagina and began pressing on my abdomen as I winched and cried. This goes beyond poor bedside manner but demonstrates a lack of trauma-informed care and empathy. As a therapist, I understand that we cannot possibly prepare for all of our client's trauma, but trauma-informed care requires that we assume all the clients we see have endured some form of trauma, acknowledge the impact of trauma in their lives, and actively work to avoid retraumatizing the client. That was not the case in this meeting. There was no empathy, no acknowledgment of my pain, and no actual medical knowledge provided on the matter. I received a second opinion and learned from another physician that what Dr. Painter diagnosed as a " long cervix" is actually complete uterine prolapse which requires surgical intervention. After 23 years of gynecological treatment, I was NEVER told I had a "long cervix." The only explanation Dr. Painter could offer was, "This could be because of several reasons." I sobbed and left in pain with NO answers. When I arrived at my car at 2:22 PM, I became enraged, realizing that what felt like an eternity was less than 8 minutes. No time or care was given to my issue. I sat for 30 minutes feeling violated; that is when I called the clinical director of the practice, leaving her a voicemail detailing the situation. What blows my mind is that after expressing how I was treated, I was billed for medical services not received. What exactly am I paying for when no medical service was rendered? I came for help and left feeling violated. This sadly is not the first time a physician has dismissed me at this practice, but it will CERTAINLY be the last.

    I write this review with a heavy heart but the demise in the standard of care here cannot be…read moreignored. The negligence I experienced today is something no expectant mother should have to endure as an established patient with a "trusted" practice. I am 23 weeks pregnant with my third child. After having storage and constant pain in my left rib area for three days, I awoke this morning to a blistering, burning, painful rash that was spreading across my stomach. I called the on call nurse around 7 am who said I absolutely needed to be seen today to be evaluated but she couldn't make the appointment. She directed me to call back when they opened but she would make a recommendation in the chart that I needed to be seen. Okay, fine. I called at 8:30 when they opened and was told I would need to leave another message with an OB nurse bc they had only one doctor today "post-call" and the OB nurse would need to decide if the situation was truly urgent and worth being seen. An hour later that nurse called back to say "I can't diagnose you over the phone but it sounds like shingles and we advise you to follow up with your primary care provider." I expressed my concern since at 23 weeks pregnant most PC's won't touch you for hardly anything and will refer you back to the OB (third kid experience). Also with the current omicron surge wouldn't they be underwater? And it's a holiday week? Would I be in danger not being seen? I was told she would pass it up to Dr. Goode but to pursue a PC doctor. On a holiday week. More than halfway pregnant. With possible shingles. And in need of treatment. It struck me they also never even asked me to send a photo of the rash via the portal to attempt to lay eyes on the medical issue. I called my PC, who is an internal medicine practice also through Prisma, and they made an appointment for this afternoon. Only to call me back a few hours later to say they can't see me because I'm pregnant and I needed to see my OB. No joke. I tried. Several times. By 1:45 pm I get another call saying they can't see me until Monday but the doctor would call me in a script. Again without ever laying eyes on me, my rash, or my unborn child. By that late hour, I had already gotten a family doctor, a dermatologist (!!), to look at pictures and diagnose it as shingles, called in a prescription (apparently time is of the essence with shingles) and I had already taken my first dose. I also had already called a new OB practice to establish care - and even as a new patient they gave me urgent care options for this week and scheduled me an appointment for my upcoming glucose test early next week. Now I recognize my immense privilege to have connections to a new OB practice and also a dermatologist to treat me ASAP. I am no more important than the next mother. Without these connections I would have been left with a doc in the box or an ER in the Omicron surge needing shingles anti viral medication. Also ironic that the stress and burden of care was placed back on me, the pregnant mother, for a condition apparently brought on by stress. This was once a thriving practice before the buy out. They have hemorrhaged doctors since then, including patient-favorite Dr. Boggs who delivered my son last year. Dr. Goode was also excellent to me in the hospital and preformed his circumcision perfectly. While I think their overall front desk and lab staff are less than friendly and professional, the OB nurses were always friendly once you were finally in the office, and all of the doctors I met provided great treatment last year with our first pandemic baby. I blame the machine of this buyout. It is sad that good doctors and nurses are being left with a practice in shambles. Everyone I knew that went there has since left in a hurry. They are going to get sued at this current rate - and they are going to deserve it.

    Tracy R Voss, MD - internalmed - Updated May 2026

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