Dr James Henderson: Excellent care as an existing patient at Providence Family Practice. Great…read morepersonality, and bed side manner and humor. Don't see that a lot these days. DR James Henderson was very thorough with providing a plan for my care. Thanks to Providence Family practice for having him available.

August 1, I had to see Savannah Q because Dr Frampton Henderson was out for the week. I also assume…read morehis nurse because I did not see her.I was told I had to be seen in office to get prior Authorization for MRI because of pain worse in back and right leg weak. Was having a difficult time walking so did not know if a disc had herniated or what was going on. Afraid to do any stretching etc did not want to make things worse. Did not get the authorization and asked nurse when I talked to her could I make the appointment, do not know that nurse. She worked with Savannah. I did not make any appointments with hospital because I know Dr Frampton Henderson or his nurse Josie took care of that then called me when everything was approved. I then called my insurance Company and they had no records of anyone from Providence Family Practice contacted them on my behalf. I am not trained in what you do to get this information because I've never done it.My insurance Company UHC called my Drs off to ask the person about the prior authorization while I was on hold and they said and I quote, what do you need from me . She told me no one has ever made that comment to her. She reported it to a person at UHC. She told them what was needed then got back on phone with me and said she would call me in a week to make sure everything was taken care of. NO, I have gotten nothing, a call or letter informing me I was approved for the MRI. She said I will call you back in a couple days and I said NO. I could not explain all of this to Dr Frampton Henderson over the phone so have to wait two more weeks for my regular checkup The sheet she gave me when I left showed level 4 because she, Savanna said took extra time. I did not need my ear checked or my throat that day? I started going to Dr Henderson when he first started practicing. Now he is semi--retired. When he does retire, if I can't get in with his son will change doctors. I have been so stressed out over all of this. My friend that just had MRI we both worked for same Company. She received letter in a week showing she was approved for her test. she said that her doctors office was so efficient. I told her mine used to be and I had never had this happen to me until the new people came in. When you deal with pain every day and then get stressed out with people that don't know what they're doing. It's so upsetting. I did not feel like going that day to begin with and now it's going on three weeks and I have gotten nothing from Providence family practice. Also my insurance company as I said talked with them and it did no good because they didn't know what they needed to do according to the person with UHC after she spoke with office person. Savannah Q wanted me to find a neurosurgeon but will wait on Dr Frampton Henderson to get recommendations. I have done all the work trying to get this MRI.

I've been a patient of Dr. Meadows since 2005. Really hate that she has left Columbia and is now in…read moreHilton Head but that is a blessing to the Hilton Head community as she is the most knowledgeable, kind hearted and caring physician I know. I have even considered continuing to be her patient but the drive is just too far. Hilton Head community, you are truly fortunate to have such an experienced physician joining your area.

The most caring, kind, get right to the bottom of the problem physician that I've ever experienced.read more

While visiting my fam... Auntie Duties were implemented immediately. (Honestly it's to be…read moreexpected). The little one wasn't feeling the best and asked if auntie could be the one to take her for a wellness visit. Unable to say no we hopped in the car for a same day visit. Upon arrival I was promptly greeted by the friendly staff and completed the covid questionnaire. There was a very minimal wait before we were called. Again staff was great, everything was thoroughly explained. Even caution was giving for cost that may not be covered by insurance. When final decision required parental approval there was no push back when I called my sister (the mom) and asked that details were explained. It was actually a giggle amongst us all. Nice family friendly practice. Just A Note: Be mindful of your fragrance choice prior to arrival. "STAFF HAS SPECIFIC NEGATIVE REACTION TO EGYPTIAN MUSK OIL/FRAGRANCE. PLEASE DO NOT WEAR."

Youre listed as a aauthoruz3d site for yellow fever vaccine. I calked 3 times and left my name and…read morenumber and nobody got back to me. Then I called a 4th time and got the same person who put me on a brief hold and a few seconds later said we don't do it. Please remove yourself as an authorized site that provides the service if you dont provide it. There are only a few places in Columbia that are authorized so update your offering or train your staff on your sercmvices. Frustrating.