I had a disappointing experience here. I came in for a cleaning and was told my wisdom teeth were fine, but I was still pushed to schedule a consultation. When I declined, the tone of the visit shifted. The cleaning became noticeably more painful, and I felt like I was being treated differently because I chose not to move forward with something I didn't need right away. That's not okay. Patients should never feel pressured or uncomfortable for making their own decisions about their care. I won't be returning. read more

On my second visit, I left the office with a bleeding fat lip. I only went in for a cleaning and to cement new cap. Ouch.

This place is amazing!!!! From the front desk staff, to the assistants, to the dentists. I had not been to a dentist in 16 years because of previous poor experiences, and every time I have gone to them in the past 2 years has been a superb experience!!!! I cannot say enough good things about this dental office. I live in Lodi and travel to Tracy just for the top notch service I receive here read more

Please BE AWARE of this dental office I want to share my experience so others can avoid going through what my family did. During my visit, the staff verified and confirmed multiple times that my insurance would cover the remaining balance and told me exactly how much I needed to pay upfront. They assured me that once I paid that amount, there would be no additional charges and the rest would be covered by insurance. Based on those guarantees, I paid upfront for treatment for both of my children. They also suggested that I get fillings myself, but I clearly explained that I was recently laid off and could not afford additional treatment. I specifically asked them again to confirm that I would not receive any bills later, and they reassured me that what I paid was final and guaranteed. Despite all of this, I later received an invoice stating that I owed additional money. I called the office multiple times and spoke with staff members, including Stephany and Lori. Each time, I was told they would review the issue and call me back by the end of the day or the next day. No one ever followed up. Weeks later, I received another invoice saying I still owed money. This cycle has repeated several times. About a month ago, I was again told that I did not need to pay anything, that they would fix the issue, and that an adjustment would be made. However, just a few days ago, I received another notice demanding payment. I am extremely disappointed and frustrated. I was clearly assured that my insurance would cover the costs, and now I am repeatedly being billed for amounts I was told I would never owe. I feel misled and taken advantage of. I am sharing this experience so others can make an informed decision when choosing a dental office. Please be cautious. This is not an excellent dental office, based on my experience, it is one of the worst. Their billing practices are misleading and untrustworthy. read more

I came to this place for a cleaning and a crown. Elite care started from the front desk to the hygienist and Dentist himself. Easy check in and very welcoming. The hygienist was very professional, nice, funny and provided top care. Definitely worth the 40 minute drive. Thank you for taking such good care of my dental needs. read more

This is the best Dental experience I've ever had. From the front staff to the dental staff all are great! I absolutely love coming here and feeling welcome with no judgment. Definitely recommend. read more

Everyone at the office is top notch. I went in for a cleaning and always get seated right away. The building is always super clean, welcoming, and caring. The dentist is great, very personable, and happy to be there. I've tried a few local dentists and this one is the best in town. read more

Very bad costumer service on front desk and nurses have no experience and quality of care is very poor

Wonderful staff, clinic team, and Office team, I hate you go to the dentist but when they calm down- I am not afraid a talk, I know I have changed my time appointments a million times and they have worked with it. It's a great thing read more

Tracy Dental Excellence - General Dentistry Near Me - Tracy, California

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From the front office, to the dental assistants to the dentist, amazing experience! I've been in pain and had another office look at my tooth due to it being NYE I had no other options. I called Tracy dental for the root canal & general pain I was still having. Not only did they get me seen that day but they found an infection that the other office didn't even mention. They got me on antibiotics & got me back quickly for my root canal. The root canal was quick and painless. I am so grateful for this office & the staff! Highly recommend if you want a staff that cares! read more

This place is state of art clinic. Amazing people. Great care of covid precautions I have been coming here from last 3-4 years. All staff is very experienced and well qualified. Dr Seema is amazing . I never felt any pain during scary procedures including local anesthesia injection. She explains all the details with what needs to be done what can be considered and overall how can I take care of my teeth. Dr seema and Martha called me after extraction procedure and made sure I had no pain or any discomfort. Dr. Son, hygienist is the most professional I have seen for my regular cleaning. Overall dental staff is very courteous. Saturdays are very busy even if they work with full staff, so expect some wait time. I think this is because they never rush and give enough time to complete treatment. No shortcuts which is good. I will definitely recommend anyone even if there is travel. I suggest go weekday read more

Tracy Dental Excellence - General Dentistry Near Me - Tracy, California

I absolutely love this place and cannot stop recommending it to anyone who will listen. This dental office is the only one I haven't left holding back tears. I need a lot of major dental work due to poor dental hygiene combined with a massive fear of dentists. Dr Gallegos has been absolutely amazing with talking me through a plan on getting everything I need done and making sure I'm as comfortable as I possibly can be. I have been here nearly a dozen times and have never had a bad or even slightly unpleasant experience. They work with you on any out of pocket costs and also take Sunbit and care credit. I highly recommend this office to anyone who has any dental anxiety! read more

What can I say but dr. Gallegos is simply excellent! I was his patient at another office for a few years when I had put off visiting a dentist for way too long. When he moved here I decided to follow as well since good dentists are hard to find. Gentle hands, no pain and nothing rushed makes for a great experience. I've had a total of 5 crowns and numerous fillings repaired by the doctor over that last 4 years and they all came out perfect! He is easy to talk to and explains all work in detail as well as shows pics of what is the problem and what the plan for repair will be. Haven't had a single issue with any of his work. Now many of my friends have switched as well and they rave about him as well. read more

I am Very Lazy in writing reviews. But i am taking time for this. Tressa hygienist is really Good. Friendly and Really good o talk. All staff is great and Doctor too. All are Honest and don't force you to do anything else or suggest unwanted things. read more

Beware!!!!! If you are a dentist client or insurance provider this dentist doesn't care!!! I went in for a crown. I had to go to the ER a week later with swelling of the cheek and pain. They took 12 hours to figure out that it was from a tooth. The crown that The Russian dentist did got infected. I went to them to have them fix the underlying issue that they caused! They first denied that I was a client. Then they found the records, but denied to fix the work underneath. I fought with them for 2 years to get it fixed then the corona virus hit and they shut down and stopped taking my calls. I finally had to contact BBB and my dental insurance provider. Never go to them!!!! read more

I haven't been to the dentist for years, due to my fear and anxiety of previous dental work done out of the area, but Dr. Deshmukh has done an excellent job repairing damage done during that time. Her professional manner, high standard and the ability to keep me calm is so comforting and the only reason I am able to get the much needed dental care I need. Her assistant and Front staff and are also friendly and very helpful read more

The dentists are very caring and took good care of my dental issues but the billing is not ok. I pre-paid for a night guard and during my appointment, they canceled it as I needed another tooth worked on first. They then contacted me weeks later wanting more money and I told them since I did not get the night guard, please just apply that pre-payment. They seemed to not know that I never got the night guard and did not know what I was talking about. They did not communicate if the pre-payment was not enough to cover the bill. All of a sudden they send me to collections. I have called and left messages, but no communication back. Pretty sure they are avoiding me which I feel is unprofessional. No night guard and a debt collector. Thanks a lot. read more

They are new and are taking new clients, they have a great staff and doctors and are great. That is what I need when I need some work done in my mouth. They work with you on payments. They are on time and the office is clean and smells nice. They explain every step as they go. I must do better brushing lol read more

Tracy Dental Excellence - Office in TRACY - General Dentistry Near Me - Tracy, California

Oh my Gosh I was in such pain for weeks. These ladies helped me when no one else would thanks to covid19 I cannot express how happy and helpful they were to me read more

I made an appointment for my mom to get her tooth removed, they made her wait a few HOURS while in pain at the office because the dentist couldn't see her. And here comes the worst part, they took advantage of my mom not speaking much English so they tried to get her to sign up for some annual discount plan, she had no idea what's going on but partially paid for it as she panicked. It's been a year now and they still keep trying to bother her about paying the rest of it even though she never went back for further service. If you read other people's review here this place has a history of scamming clients. Please stop sending payment collection to people who never even used your service. Can you be true to your conscience?? Do you feel good and proud for doing this? EVERYONE PLEASE AVOID THIS PLACE AT ALL COST. read more

Why oh why didn't I find TDE sooner??? My first call to them (on a Saturday) Anna was extremely helpful and scheduled a root canal for me the following Saturday. I had been in excruciating pain for the last 6-8 months due to a filling falling out and unable to take time off work to get it fixed. When I was able to go to other dental offices open on Saturdays they all gave me the run around and told me I would have to see a specialist for the procedure, or a surgeon to have the tooth removed. TDE ended up moving my Saturday appointment up to an evening appointment on a Wednesday because I was in so much pain. I showed up late to my appointment because I was stuck in Altamont traffic but Lilia, Dr. Deshmukh AND Martha, the office Manager stayed until 8:30 to get my root canal done and go over all the payment options. The office closes at 7. Not only did every person who helped me go above and beyond to accommodate my schedule, but they were also extremely tentative and made sure I was as comfortable as can be throughout the entire procedure. Thank you, Tracy Dental Excellence!! read more

Excellence is right as far as my experience warm and helpful staff they even helped me fill out paper work. Thank you very much for the visit. read more

From start to finish this dentist office is wonderful the front office staff is great! everyone here is super sweet and nice. Evelyn, aurora, Alice they are all super. Dr. Seema was the nicest most caring dentist I've ever had. I suffer from anxiety and vertigo but the Dr. Was so nice and caring at all times reassuring me that everything would be ok. And her assistant Zeek hope I'm spelling it right...he was just so caring and kind. All in all this was a great experience even though I felt anxiety at first. Thank you! Alicia Cardona read more

I took my 5 year old daughter she was in severe pain and there was no option of taking her to elsewhere They took X-ray and before even looking at X-ray doctor prescribed her antibiotics and little bit she saw her X-ray and said she's not able to understand what's going on because she's not peads specialist Then why did she agreed to accept her and took the X-rays when she knew she won't be able to handle the situation Wasted my time, money and most importantly my daughter remained in pain for another day Will never recommend them to anyone read more

These people had me in the chair for 8 hours with one 15 minute break for my teeth only to fall out and break off and still have big gaps in the teeth that WORKED ON ! I went back for them to fix their mistakes they wanted to charge me to FIX THEIR MISTAKES !! They are out of their minds !!they GOT PAID ALREADY ABD THEY WANT MORE MONEY TO FIX THEIR MISTAKES DO NOT GO TO THESE PEOPLE YOU WILL BE SORRY! read more

I could cry, I was so thankful I found them! Being in the medical field myself, I know well that you can go to the same place and have opposite experiences, depending on who your provider is. That said, Martha is who took me back for intake, xrays etc. She listened fully. I have a COMPLICATED medical history to say the least. She paid attention and made sure to relay the details to Dr. Seema in a respectful manner. Even when I had to come and go to accommodate my family members, she still came back to check on me no matter what patient she had moved on to! She was so attentive to my pain level and ensuring my comfort! Dr. Seema... oh my goodness! I have always been difficult to numb. It wears off quickly, or some combo doesn't work on me, I don't know why. It's part of why I have avoided dental work. They've argued that I'm lying etc. Who does that? Yes, I want extra needles shoved into my gums and tongue, prolonging how long I have to sit here while you grind on my face! The moment I would gasp or cringe or even not breathe right, she'd stop to check with me. And it took some doing! I had my eyes closed behind the sunglasses, so I had no way I could've known she was down in my tooth canal unless I was feeling it! (So not her fault! My body metabolizes the stuff weird) Anyway, she was meticulou! Spent nearly 4 hours on one tooth of mine! ONE TOOTH! Just to try and save it, despite it being a bit fractured and annoyingly difficult! So, don't hesitate. DO go see them... maybe see who's there and meet a few people first to get a feel for who you mesh with! read more

I would like to say if I could give them 10 stars I would. From start to finish the staff made me feel comfortable and less nervous for my extraction. I needed an extraction for my braces and I went somewhere else, which turned out to be a horrible experience. But I just went on google and my finger accidentally clicked on them and I just gave them a call. I spoke to Naeomi and she was so kind and literally worked to find me a consultation same day. I came in and it was so fast and a great experience. They got me in for my extraction sooner than anyone could. So today I went in and got my extractions with Dr. Shawn and his assistant pheobe. Both were so nice and comforting. I literally didn't fell anything no pain at all. Wow what an amazing experience. This dental office was a great experience I don't know how else to say it but wow wow wow wow!!!!!!!! I will definitely recommend them to friends and family. Thank you again. read more

Called Tracy Dental Excellence first thing on a Saturday morning for extreme tooth ache. Mind you I live in Antioch, but couldn't find a dentist out my way on Saturday. But I digress, Tracy Dental Excellence got me in within an hour of me calling. Extracted the affected tooth and was out in an hour. The staff was amazing, kind, and understanding. Very clean and organized facilities. Dr. Rashid Mehwish was amazing. Definitely recommend them. Will probably make them my regular dentist. I dont mind the drive for excellent care. read more

I had a dental emergency and they got me in the same day and were able to fix the issue within an hour. The staff was very welcoming, they had me laughing and smiling at the end. They weren't pushy and didn't try to upsell me on anything. Would definitely recommend! read more

I have to say that this is an exemplary dental office... Everyone who is working there is genuinely caring. I recommend them to all my friends and family. Simply amazing, from the level of skill from the dentests to the hard working front office staff. Everyone does their part, keeping the upmost professionalism. My husband was uneasy before his first visit...As he has never enjoyed going to the dentist. After the visit he said, "Those people were awesome!" No longer apprehensive or concerned at all. My children also enjoy going to see the Doctors, hygienists and assistants there. Not often do you find a place as together as this. I have so much gratitude for the team at Tracy Dental Excellence. If you have been procrastinating, going to get your smile cleaned or repaired, stop waiting. This is the right place for you. read more

I visited Tracy Dental Excellence in pain, due to Dental lmplant Surgery, and was seen by Dr Rashid. She was very thorough, with the examination, and took her time to explain everything to me, and was very attentive to all my needs. I would highly recommend Dr Rashid at Tracy Dental Excellence to anyone out there that is looking for a Kind & Caring Dentist. I was 100% satisfied with the care l recieved & will return for sure . Angela.M read more

I am so pleased with the wonderful dental work I received at Tracy Dental Excellence in Tracy. Dr. Seema is a wiz at her craft. She's very gentle, and I honestly had no pain. (I had one tooth extracted and 11 fillings) NO PAIN‼ Zeke assisted Dr. Seema and he is such a treasure. The office staff is very professional. I felt very comfortable, I'm making Dr. Seema and team my new Dentist. I'm so happy I found her, because I was really apprehensive of dentists, she's made my life so much better. (Yep, I meant my life). read more

Went in for a sensitive tooth and they got right to work looking for the issue! A crown is the solution. Everyone was so friendly and explained everything to me, sent me home with estimates and such! Love this place! Will definitely be back! read more

I will never bring my family back to this place again... I got a second opinion after hearing each one of my kids needed over $2000. Worth of work done each they stated they had several cavities and one of my kids was said to have been grinding their teeth. Went to another dentist and found that this was not the case at all!!! Please if you come to this dentist get a second opinion this place is ridiculous. Mind you my kids get regular cleanings and check ups so for them to come from having no cavities to over 14 or more I knew something wasn't right and I was correct! read more

Tracy Dental Excellence is what a dentist office should be. If you need work done as an adult I would highly suggest them. They make every effort to work with your time limits. I'll be a patient for life!!! read more

Service is not provided properly. Took appointment for cleaning for my kid. they just took xray and they did not cleaned the teeth. did not cleaned but tool x-rays. Did not provided the x-rays after two weeks also. read more

AVOID AT ALL COST!!! I came in Due to pain, called, the receptionist was nice got me in right away. That's where everything went south. They wanted to feel me out and adjusted there prices really high knowing I'm a small business owner myself. I was very upset after leaving as I was charged $200+ to only clean the infected area and put a temp sealer that did nothing but make my pain worse. I call there emergency line it was great I got help thru the night and reassured to fix the next day. I was so happy I came back the next day got on schedule no issues, and they started adding more to the cost for no reason. I ended up pulling 1 tooth and fixing 1. Originally wanted both pulled and wished I did. A week after the root canal and crown, everything healed great except my crown fell off and they don't want to fix the situation or warranty there work. I was eating soft yogurt as I almost chocked because my crown came off. I called the emergency line for 5 days with no help and no response. After payment these people no longer care about there clients work. If I could knock the dudes teeth out I would so he understands what it feels like for making go thru this miserable experience. Not to mention the countless hours and days now from work I had to take off and drive to them. They don't care about anyone but themselves. Very selfish people. Wouldn't recommend to anyone I hope you go out of business. They said they would rather have a review on there garbage work then listen to my pain and suffering. All I want is help. Very unhelpful. I'm still in pain and have 2 teeth missing now with a astronomical bill. read more

I am very disappointed with the care I received the staff was nice, but the doctor would get frustrated really easily and have an attitude, she attempted to do a root canal on me unsuccessfully I was then referred to a specialist when I was seen by the specialist I was informed that a broken file was left in my tooth from the root canal, I was not informed of this from the dentist at this practice, now I am dealing with trying to get the file removed and having additional procedures that could of been avoided save your time and look elsewhere. read more

These people will seem very nice but they are not. I was there back in April for an emergency appointment due to the COVID-19 quarantine and I had a crown that off. I was the first appointment of the day but was still made to wait for almost an hour before being seen. The only thing they did was take xrays and re-cement my crown. The crown was in perfect condition so no additional work was required. When they billed me at the end my portion came out to $195!! For what!? A couple pictures and some cement, which by the way they said would last a lifetime. Well, guess what? It didn't and I have an appt with my personal dentist to get the crown re-cemented AGAIN. I'm due for my annual exam, X-rays, and cleaning too. All coming to a grand total of $48 out of pocket. What a bunch of scammers at TRACY DENTAL "EXCELLENCE." And to top it off, I tried calling them to re-cement this crown again since they did such a poor job but I already paid them, and I've called 3x and still have received no call back. What a joke! If you can help it, DO NOT GO HERE!!! read more

Everything was going good after I went with a lot of pain and had a tooth remove until now that they are trying to collect money saying I didn't pay when I paid cash in full... so I guess that's what they charge extra.. I call talk to someone and I ask the lady to talk to Mario since he's the once that send a msg she said I can help you I'll let him know will go over the invoice and now instead of charging me $800+ it's $325 why would I pay when I already did I'll pay a lawyer before I give them a penny more.. read more