Alex Tong and associates were fast, professional, responsive, attentive, resourceful and overall…read morenice. I was in some trouble with taxes resulting in me owing thousands (and thousands) of dollars to the IRS. In a frenzy, I asked the people at my church if they have any accountants that they recommend, one suggested Alex Tong. I called the office the next day and they had availability for me to come in THAT morning. The appointment only took 20 mins or so. Alex just looked at all of my documents and said something along the lines of "wow this is really messy, but don't worry, we'll take care of it." It felt like the weight of a boulder came off of my shoulders. The next day his associate Delores emailed me to find more information (parents and siblings tax returns). Then it was all of ONE week that they had a packet for me to sign of my amended return resulting in me paying the IRS $147!!!!! (And I owed thousands of THOUSANDS $$$$) This was the first year I filed me taxes independently (not the best idea, given I had no clue what I was doing). Alex Tong and associates have helped me in a very difficult situation. Will definitely recommend him to anyone who needs a brilliant accountant! Also will be coming back to file for upcoming years.

Alex and his staff have been our CPA's for many years now after a friend recommended them. Their…read moreservice is always efficient, accurate and friendly. Whatever questions we have they patiently field and answer with good advice and we always appreciate their guidance. We had a personal business as well as our W-2 jobs and their help made all the filings very simple. They demonstrate lots of experience with any curveballs we have thrown their way. Their processes allow you to securely upload tax documents at your convenience and then one is able to easily handle tax return prepping usually by email or Zoom conferencing as needed. I would recommend them to anyone who needs some help with their taxes or business tax questions.

As if taxes aren't stressful enough…read more.. Don't fall for the smoke & mirrors. Duke is charismatic but runs client credit cards without written estimates, contracts, or agreements for frivolous amounts ($50k each) that exceed anything a Big Four accounting firm would charge. Essentially charging you for services you don't need, want, or use--IN ADVANCE. He will do this privately without the usual procedures involving his client concierge or onboarding agents like Austin or Taylor. Blaming automated billing systems, merchant software, He will say whatever is needed to buy time. It appears as though misappropriated client funds are carrying his business and lifestyle. Everything is "5-10 business days" or "the card is showing as declined on my end". You would think that a licensed tax professional would run meticulous accounting on their business accounts--not here. You will have to pay another more reputable firm to correct everything. Spend countless hours disputing credit card charges. Etc. This is absolutely terrifying that someone like this has all of your most privileged information. Existing clients be sure to check your credit reports!! He is actively being investigated for credit card fraud, EA misconduct, BEWARE!! If you happen to be a victim to this gross professional overstep contact: Dallas Police Department- Fraud/Identity Theft: https://www.dallaspolice.net/reports/Pages/coplogic.aspx Consumer Financial Protection Bureau (This is helpful to escalate your credit card disputes with cardholders if he provides fraudulent documents to support his fraud. They independently investigate and can support your case). https://www.consumerfinance.gov/complaint/ Texas Consumer Protection- Ofc. of The Attorney General https://consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/ FBI- Fraud/Credit Card Fraud https://tips.fbi.gov/home US Treasury of the Inspector General: For Tax Administration https://www.tigta.gov/hotline?type=TaxPreparerFraudandMisconduct Department of Justice - Tax Division https://www.justice.gov/tax/program-shut-down-schemes-and-scams Lastly, schedule an appointment to go over everything you are experiencing with your local IRS office. They can help you navigate submitting evidence for EA misconduct, fraud, complaints, etc. They will guide you through finding a remedy to this terrible situation. https://apps.irs.gov/app/office-locator/ GOOD LUCK EVERYONE!!! THIS IS A RAPIDLY SINKING SHIP!!! I will post an update when and if all of my money is returned. Screenshots of communications, receipts, etc. to come.

I have been using Duke Tax for 4 years now. And they makes taxes for content creators unbelievably…read moreeasy. Everything is handled through their portal, and you get your own dedicated bookkeeper and tax professional. They truly take care of everything from start to finish. Ashley and Austin are incredible to work with. Its nice to have professional, and responsive people always on top of things!

We have used their tax services for many years and they have done a very good job. Always felt we…read morewere in good hands. Now that my husband is gone I still continue to use them with confidence

I think 5 stars are not enough! Smith Dunn takes care of both our business accounting needs AND…read morealso my home accounting needs. They are most excellent at both as well as answering questions that pop up from time to time!

I can't recommend them more! While we usually can handle our taxes with minimal effort, we worked…read morewith Robert this year because we had a half year out of state, bought a house for the first time, and had a baby, so just wanted a professional to take care of this correctly and ensure we got the maximum refund possible. For $325 it was also nice just not dealing with it ourselves. Robert was a pleasure to work with (so was the staff in his office) and I'm sure we'll consult him for further financial needs as they arise over the years.

Never got to use them. Misunderstanding I guess but Robert was rude and difficult to work with. I…read morehad to pick up my paperwork and go somewhere else at the last minute. Maybe he was having a bad day.

The last thing I have time for is to write this review, and the fact I am writing it at all should…read moretell you how I feel about this business. We run a small business and are expanding quickly. Our goal was to find an accounting firm in Dallas that understood our growth mindset and was entrepreneur-friendly. We wanted help with tax preparation and to make sure we were bookkeeping with best practices. It took months and countless unanswered emails to get anywhere with Kelly CPA accountants after the first in person meeting. Our intake form and answers provided were even lost by their office at one point. After calling and being blatantly ignored multiple times by the accountant their first assigned us, they finally assigned a new accountant a few weeks before the deadline to file. I asked multiple times over email and calls to meet in person to review our information since the firm lost our data. He ignored my requests for the in person meeting just like the previous accountant who was assigned. I have major issues with the way they bill. Part of it is my fault - make sure if you use them to get their fees agreed to in writing. They claim they discussed this in person at our first meeting, but we don't have this written down nor do we remember for sure if it was agreed to many months ago. They don't include pricing in the engagement letter, which makes no sense to me. A simple google search shows this business charges 2-3x the average market price for tax returns - definitely worth knowing before signing an engagement letter. Finally, after requesting a sit-down with their bookkeepers to review best practices and being ignored on that, it was clear they weren't a firm that truly cares about supporting small businesses. They have done a great job with their marketing and the millennial friendly office space - but these things definitely duped me.

Not a good experience for me. Only used them for one year, got passed around to a couple of CPAs,…read moredid not seem to be a very organized or efficient. Was asked multiple times for docs that they already had. Nice people when you're there in person but pretty clearly a poorly run shop. Better than a hot beer, but would not recommend using this company.

I hired this firm to do my taxes for 2021. Mia had a great opening pitch and was very friendly…read more She seemed to know what she was doing. I was however handed off to a class B accountant who took a long time to prepare my returns. Despite having all of my documents ready in February my return was not completed until October 16th, the day after the very last day possible because of a special holiday. Now normally I don't mind extending, but her staff were so overloaded they could not deliver until last minute. The worst part was that my taxes were done improperly to the tune of a six figure underpayment. I spent the next year recovering from that mistake. Their lack of ability to complete my returns accurately and on time literally cost me five figured in penalties not to mention the time to recover from not paying what I needed to during the year. Despite multiple requests to do tax planning throughout the year, her staff were not able to make time for me which I believe also contributed to the last minute and incorrect filling. Perhaps I was not high on her client list, but this firm was beyond the worst experience I have ever had with an accountant. I was forced to choose a new provider because my previous accountant changed firms and I could not use them because of a non compete clause. So I had to try someone new. Needless to say, I chose poorly.

Like most business owners and/or self-employed, I was leaving a lot of money on the table when…read morefilling my income tax until hiring Reeves Accounting. We business owners usually do everything by ourselves, but many times we miss very important pieces of information, knowledge and deadlines that can cost a lot more than simply hiring a specialist to take care of that secondary aspect of the business. I am happy I have hired Mia (Reeves Accounting Services) to take care of that for me, their professional advice and services help me keeping more of what is legally mine and plan ahead to avoid wasting in the future. I definitely recommend any business owner or self-employed to call them and ask for help.

I hired Mike/Tax Cleanup in April 2025 to help me file several years of back taxes and get…read morecompliant as a 1099 worker. I was quoted approximately $4,000 and was told my entire case would be handled. I provided organized records, mileage logs, income documents, and supporting information through the client portal early in the process. After that, communication became extremely difficult. For months, I repeatedly called, texted, and followed up asking for updates. Many calls went unanswered, messages were ignored for long stretches of time, and I was frequently told things like "I'm busy right now" or "I'm out of the office, I'll call you back," only to hear nothing further. When I was finally able to reach him, it was often late in the evening and I was repeatedly asked to resend information that had already been uploaded previously. I have included screenshots showing the pattern of communication and lack of response over time. One major red flag for me was being asked to have my wife sign a power of attorney that was backdated roughly 20 years, despite the fact that she is only 36 years old. By December 2025 -- roughly eight months after I originally hired him -- the returns were finally "ready" to submit. When I asked about payment options with the IRS, I was told I would "have to" pay well over $1,000 per month. When I explained that was not financially realistic for my family, I was essentially told I had no other options. I also asked about representation before the IRS and was told I could either handle the calls myself or pay additional money for him to do it, but that the outcome would supposedly be the same either way. At that point, I lost confidence in the process. I ultimately reviewed and corrected portions of the returns myself and submitted them directly to the IRS by mail. Some returns contained errors that required correction after rejection notices were received. After educating myself on the IRS process and speaking directly with IRS representatives, I learned there were in fact multiple compliance and payment-plan options available depending on financial circumstances. My experience was extremely frustrating, drawn out, expensive, and ultimately left me feeling like I had to finish the process myself after paying thousands of dollars for professional help. Use caution and do your research before hiring this company.

Mike really knows his stuff! And he knows how to handle issues with the IRS! If you need help…read morewith tax issues with the IRS, Mike is the guy in your corner to get it handled.

I would give them more stars if I could! Always professional & thorough...with good advice! An…read moreabsolute asset to have this team of great people on your side! THANK YOU Jon....& TEAM!!! Tony from CA. Small business in TX.

I've been using J Chester and associates for many years and they are excellent! They did a business…read moreI had and do my personal taxes as well. They are super professional and very friendly! Hard to find that combination anywhere especially in the tax business. I've referred numerous people that I know because I want them taken care of also. Thank you very much!