My wife had decided to purchase a firearm online thru Academy, the purchase was made and with…read moreKlarna financing , Academy gives several options to purchase, thru Academy credit card, Klarna, Bread and Sezzle. My wife went with Klarna, when we drove 45 min to the store to pick up, the manager came to release the gun to us but they said "You can't purchase guns with Klarna" no where is this listed on the site. I questioned that and she snapped back with"Not with that attitude" She almost got cussed out, All I did was question the denial of Klarna. Academy if you have snappy managers like this then you need to look into it. My wife didn't purchase the gun even after being told she could finance thru Sezzle. We left Academy and drove over 95 to Bass Pro shops and purchased the gun there. Looks like from the past reviews this store sucks!

Came here from North Melbourne because I was told they had a cup in stock that I was looking for…read morethat. I really just wanted to grab today versus ordering and paying shipping on when I walked in the selection that was there was very well placed and easy to see they had another section in the back, but the two employees two older women were very, not helpful, which is weird because this entire store is based off of customer service when I asked if they possibly had it in the back, she just kind of shrugged her shoulders and went back to what she was doing if you want help just go to Dick's Sporting Goods or order it online I wouldn't waste your time coming here.

There were some communication issues but in the end everything was taken care of. I do recommend…read morecalling to place any orders that need to be shipped, the website isnt always up to date.

I am new to fly fishing and needed to buy some flies with which to fish and a box to keep the…read moreflies. I asked the young man who was working there for help. I explained that I was a complete newbie, that I had a 5w rod/reel combo and that I was fishing a small pond generally. I asked him to select some flies for me based on the information that I gave him since I didn't know the first thing about selecting flies. He gave me six flies, a box and recommend some extra line. I bought it all at a cost of well over $100. The next day I was told by an experienced fly fisherman that the flies I bought were much to big for my size line. I had no idea. So I wrote to Harry's and explained that I was given the wrong size flies. No one answered my email. Today I went back to Harry's to return the products that I had purchased a few days earlier. (I live over an hour from the store) I asked the same salesperson for a refund. He refused, stating that "It would be too hard to look up." Bottom line, even though I gave the salesperson exactly the information necessary, I was offered and bought over $100 in supplies that I can not possibly use. When I told this to the salesperson today, he just shrugged his shoulders. There is no doubt that I was taken advantage of because I am new to the sport of fly fishing. Vendors like these are predators and should be called out when they do things like this that hurt hard working people who don't have money to throw away. BTW: I am a veteran of the USAF.

BASS Pro Shops is BASS Pro Shops. Like all the other ones. We moved from Cali so we have our fair…read moreshare there. We were most please with Troy's service in the fishing section. The tip of my hubs fishing reel broke off recently during a trip. He said he might be able to cut it and "repair" it for him. We purchased the kit and Troy did his magic. My hubs is definitely pleased. Seems to be a lot of employees walking around but none seem to be engaging with the customers. I walked around the apparel section many times. Saw employees. They were talking amongst each other. But no one to say hello or asked if i needed anything. Ended up finding my own sizes and going to ask for price checks on my own. A few clothing items were misplaces even though that SAME selectin was all on one arm with the sign displaying, but the cashier wouldnt honor it even though I showed her the picture. I wasn't going to fuss with her, I ended up not purchasing it. Do better! This location we may not frequent but might try another location and hope to have better service and luck.

The last couple of visits to this store, while in area for family, show a change in employee care…read moreand client service. The firearm area specifically when to a QRG code for checking in for help and they fail to deviate when limited clients. It appears more for tracking and later solicitation purposes versus true care. Today we waited 20 minutes for help. Two clients prior to us, and 4 employees back there. Oh and the visiting manager whom was more inclined to scream check in with our QRG code versus acting like a leader and perhaps saying hi or interceding if truly busy. There was no feeling of value and chain store seems to need to fall back to better and consistent training to value the business and its client base.

Customer service was non existent. Employee saw me struggling to find what I needed and he just…read morewalked away after a lengthy personal conversation

Your customer service is absolutely horrible, in fact does NOT even exist. I asked for assistance…read morein the bike section and waited over 20 minutes without anyone coming to assist or advise. ~ Creed

First time I went here a few months back, half the place was shut down after what looked like a…read morehealth hazard on the seafood side. Then the other day I went in to get bait instead of my usual place, and once I got to the spot they were all dead and water smelled like they had been dead for a while or at least around dead ones for a while. Not sure if the two have anything to do with each other but definitely not happy with the results for going out of my way. The guy with the long hair gets an attitude when faced with any complaints and goes as far as paying for fake 5-star reviews on Google to cover his tracks. I will continue to go to bucktail

Very great service. it's a cute fishing spot and is great for family bonding. If you see a negative…read morereview from the past day, it sounds like a salty employee... COME SHOP HERE!!!

Service was good. We happened to go when they were having a sale and free lunch with a certain…read moreamount of purchase. Everyone there was nice. Knowledgeable. And the store has a good selection. Everything my husband asked for they had and more than one of it and variety.

They did a fantastic repair on my rod, the only thing that I would say is that there was no…read morecustomer service aspect when I dropped it off. Did not have time to tell them what was wrong with the rod, what I wanted done to it, how much it cost, when I should expect to get it back. I had to call later to get answers as the only thing I gave was my name/number and off they went. Other than that, the shop is fantastic and the pricing was average for the repair. Not the lowest in the area but they did great. I plan on coming back for lures, and if I come back for repairs, I know how they operate now.

Very friendly and helpful. Their boat battery guy knows his stuff. I learned a ton from him and…read morehe didn't try to push a new battery me.

Awesome place people so friendly had to detail a boat supplies join the club receive discountread more

Brett was so helpful! He helped me find wrist guards and knee pads for my rollerblading outing…read more Thanks Brett.

The owner is super friendly and his staff is amazing. For a novice 60 you tackle football mom this…read morestore was amazing. They help me figure out what my son needed at a great cost. Plus, I sold my Pickleball paddle to them for a reasonable rate. It's like the Goodwill of sports equipment. The selection is bass for every sport that your kid can play for yourself. The value is worth it. It keeps things out of the landfill and gives us another purpose. Specially if you're like me and you have boys who are trying out different sports.

Wow. The nicest and most helpful staff. They answered all my questions. I'm a first time gun…read morebuyer. Plus the coffee is really good!! Knowledge. Selection. Friendly. I bought a raffle ticket to show support. They are pet friendly too. So appreciate having this spot nearby.

I love this place. The best coffee and great service. Cheaper to transfer more than one gun unlike…read moreothers who charge fees for each gun. Ammo is always available.

installation services are very poorly run. I paid months in advance for a door installation. When…read morethe installation was partially complete, they realized not all the components for inspection were there. It has been two months now, with no end in sight. I now fully understand why they insist on payment upfront. Of the three parties to this installation: lowes, farrow construction, and myself, only ONE of us seems to care about completion !!

I ordered kitchen cabinets, the in-store guy was great. The delivery service sucks! Every box was…read moredamaged, I drop stuff bring it off the , put every box upside down in the house, put a 45 pound cabinet on top of another box so guess what? The bottom broken. Now I have to wait for a third delivery on one of the broken cabinets. Did Neighbor let us give you some money back or let us do something for you? No. Absolutely stay away from Lowe's if you need something delivered.