There were some communication issues but in the end everything was taken care of. I do recommend…read morecalling to place any orders that need to be shipped, the website isnt always up to date.

I am new to fly fishing and needed to buy some flies with which to fish and a box to keep the…read moreflies. I asked the young man who was working there for help. I explained that I was a complete newbie, that I had a 5w rod/reel combo and that I was fishing a small pond generally. I asked him to select some flies for me based on the information that I gave him since I didn't know the first thing about selecting flies. He gave me six flies, a box and recommend some extra line. I bought it all at a cost of well over $100. The next day I was told by an experienced fly fisherman that the flies I bought were much to big for my size line. I had no idea. So I wrote to Harry's and explained that I was given the wrong size flies. No one answered my email. Today I went back to Harry's to return the products that I had purchased a few days earlier. (I live over an hour from the store) I asked the same salesperson for a refund. He refused, stating that "It would be too hard to look up." Bottom line, even though I gave the salesperson exactly the information necessary, I was offered and bought over $100 in supplies that I can not possibly use. When I told this to the salesperson today, he just shrugged his shoulders. There is no doubt that I was taken advantage of because I am new to the sport of fly fishing. Vendors like these are predators and should be called out when they do things like this that hurt hard working people who don't have money to throw away. BTW: I am a veteran of the USAF.

I really like the store. Cheap, they are not, but they do have a great selection of guns and a…read morefairly knowledgeable staff. I've purchased a few pistols from them and never had any problems. They offer a lot of "perks" for club members. The only real complaint is the QRG system for checking out with a purchase. My advice is to go there on Monday mornings.

BASS Pro Shops is BASS Pro Shops. Like all the other ones. We moved from Cali so we have our fair…read moreshare there. We were most please with Troy's service in the fishing section. The tip of my hubs fishing reel broke off recently during a trip. He said he might be able to cut it and "repair" it for him. We purchased the kit and Troy did his magic. My hubs is definitely pleased. Seems to be a lot of employees walking around but none seem to be engaging with the customers. I walked around the apparel section many times. Saw employees. They were talking amongst each other. But no one to say hello or asked if i needed anything. Ended up finding my own sizes and going to ask for price checks on my own. A few clothing items were misplaces even though that SAME selectin was all on one arm with the sign displaying, but the cashier wouldnt honor it even though I showed her the picture. I wasn't going to fuss with her, I ended up not purchasing it. Do better! This location we may not frequent but might try another location and hope to have better service and luck.

Your customer service is absolutely horrible, in fact does NOT even exist. I asked for assistance…read morein the bike section and waited over 20 minutes without anyone coming to assist or advise. ~ Creed

Their phone customer service is bad. Put me on hold for 12 mins and no one answered. Do they think…read morewe have the whole day to stay on the phone to find out whether they carry certain sport accessories? I ended up going to different sporting store.

Very great service. it's a cute fishing spot and is great for family bonding. If you see a negative…read morereview from the past day, it sounds like a salty employee... COME SHOP HERE!!!

First time I went here a few months back, half the place was shut down after what looked like a…read morehealth hazard on the seafood side. Then the other day I went in to get bait instead of my usual place, and once I got to the spot they were all dead and water smelled like they had been dead for a while or at least around dead ones for a while. Not sure if the two have anything to do with each other but definitely not happy with the results for going out of my way. The guy with the long hair gets an attitude when faced with any complaints and goes as far as paying for fake 5-star reviews on Google to cover his tracks. I will continue to go to bucktail

Service was good. We happened to go when they were having a sale and free lunch with a certain…read moreamount of purchase. Everyone there was nice. Knowledgeable. And the store has a good selection. Everything my husband asked for they had and more than one of it and variety.

They did a fantastic repair on my rod, the only thing that I would say is that there was no…read morecustomer service aspect when I dropped it off. Did not have time to tell them what was wrong with the rod, what I wanted done to it, how much it cost, when I should expect to get it back. I had to call later to get answers as the only thing I gave was my name/number and off they went. Other than that, the shop is fantastic and the pricing was average for the repair. Not the lowest in the area but they did great. I plan on coming back for lures, and if I come back for repairs, I know how they operate now.

Very friendly and helpful. Their boat battery guy knows his stuff. I learned a ton from him and…read morehe didn't try to push a new battery me.

Awesome place people so friendly had to detail a boat supplies join the club receive discountread more

The owner is super friendly and his staff is amazing. For a novice 60 you tackle football mom this…read morestore was amazing. They help me figure out what my son needed at a great cost. Plus, I sold my Pickleball paddle to them for a reasonable rate. It's like the Goodwill of sports equipment. The selection is bass for every sport that your kid can play for yourself. The value is worth it. It keeps things out of the landfill and gives us another purpose. Specially if you're like me and you have boys who are trying out different sports.

Brett was so helpful! He helped me find wrist guards and knee pads for my rollerblading outing…read more Thanks Brett.

Wow. The nicest and most helpful staff. They answered all my questions. I'm a first time gun…read morebuyer. Plus the coffee is really good!! Knowledge. Selection. Friendly. I bought a raffle ticket to show support. They are pet friendly too. So appreciate having this spot nearby.

Trusted FFL, gunsmith, advice about future purchases this place has the best setup. Coffee is top…read morenotch! Ammo is always in stock!