After all this time it's still a one-star store…read more Today I went to the electronics dept to get something. I looked for it for 10 minutes but couldn't find it. It would have been behind lock and key anyway so I would need help regardless. I asked a female employee standing back there where I could find this item. "This isn't my department," she said. Then why are you back here I thought? So I went to another female employee back there and asked her. She had no idea what I was talking about so I had to pull it up on my phone and show her. She said they were out but I don't think she ever really knew what I was talking about to begin with. When I was walking away the first girl went to the second and told her she should have just told me to look for it myself. Are you kidding? Even if I had found it I would have had to interrupt your precious conversation for you to unlock the cabinet it's in. The employees at this location are incredibly racist and have been for many years and the management doesn't seem to even care.

Just tried to order Walmart groceries. They lie. Online list they say they have? 11 items…read moreincluding corn, a cucumber, strawberries, buttermilk, bread, bottled water, cokes all saying not in stock? I call BS!!! Just in the store last week. All this is there! Hour on the phone on hold, service folks rude, saying just reorder and check the square that we can substitute a different size -- maybe? But what for what? Too lazy to deliver cases of cokes or water perhaps? Fine. I curse you for the liars you are! And what about paying ANOTHER $8 DELIVERY CHARGE! This is a rip off. I sit here on my daily chemo, really needing this service. Others by the dozens just like me at the oncology center now know Walmart lies. Try Kroger or anyone else. At least they won't be rude to you when you ask them to just FILL THE ORDER AS PROMISED. SHAME ON YOU WALMART FOR RIPPING OFF OLD SICK PEOPLE THIS WAY AND NOT CARING TO EVEN BE POLITE WHILE YOU DO IT. IF THERE'S A GOD, OR KARMA, YOU'RE ALL SCREWED!

This Walmart has one of the worst customer service. Came in thru the garden center. Checker was…read moreon the phone. Went and did my shopping and wanted to check out there too. Checker was still on the phone 20 minutes later. I asked can I get checked out. She gave me attitude and told me to go to another checker. Tried to complain and they made out like it was my fault. Definitely won't be going back to this Walmart. I think they need to go to some kind of attitude adjustment class. I been in customer service and this is not the way you are supposed to act.

If you use Walmart pickup or delivery, be aware: the store will not help you if items are missing…read more They force you to call the 1-800 Walmart number, and you have to wait 3-5 business days to get your money back. The store takes zero responsibility. I stopped shopping at Walmart a long time ago, but recently went back because I'm trying to save money. This is specifically about the Walmart on Pines Road. This was my third time using grocery pickup: * First visit: Smooth, quick, no issues. * Second visit: Waited 45 minutes. I assumed it was because of the holidays and decided to give them another chance. * Today: Waited an hour and a half, and they brought out half my order. I went inside to get assistance, and management refused to help. They told me to call the 1-800 number and deal with it myself. The line is mostly AI, so it took nearly 10 minutes just to reach a real person. At this point, I'm done. I will never use Walmart again, and I'm sharing this so others know what to expect.

Pleasant visit! I honestly try to visit Walmart either first thing in the morning or right before…read morethey close! What I wasn't familiar with , was their mini stores. The neighborhood market has just enough items in stock to get you by. They have everything from Sunday's pot roast all the way down to your kid's favorite mouth wash. Not only was the ease of shopping a great surprise but so was the friendly staff. The only option they had to checkout was self checkout. The two employees that were in the area were readily available to assist. A nice hassle free experience. New Shopping Spot when I'm passing through?! That's a yes!

The longer this place is open the more racist it becomes. When I was in management decades ago I…read morewas taught, then later taught employees myself, that the only color that matters is green. You treat every customer the same. The location on Mansfield has been very racist for years and now unfortunately this location is following the same path. Just the other day we were walking in. There was a black female employee standing by the door, presumably keeping track of the people coming and going on a little tablet. She happily greeted the black couple in front of us as they entered. She looked up at us and immediately looked back down without saying a word. Then she happily greeted the black couple behind us! How were we supposed to take that exactly? I took it as she's racist and doesn't need to be working there. Then there's the cashiers. It's insulting when they do the same thing the greeter did but they do even worse. Sometimes, and this happens more often at the Mansfield location but has begun to happen here now as well, the cashier will be holding a happy conversation with a black person or couple in front of us. When it's our turn the cashier won't even greet us with a "Hello". What's even worse is when the cashier actually has the nerve to hold a conversation with black people behind us in line while she's still checking us out and ignoring us! There is absolutely no excuse for this behavior. You never ignore the customer who you're helping and who is standing right in front of you to talk to someone else. If these were my employees this nonsense wouldn't be happening. They obviously have zero customer service experience and a chip on their shoulders when it comes to white people. If they were my employees they would get one warning to treat everyone the same then they'd be fired if they didn't. Walmart needs to take notice.

Very well stocked, cluttered free. Fresh vegetables and fruit, meats, reasonable priced…read more Lines, moved pretty quickly, cashier very pleasant, with great customer service skills. Parking lot, very much full, everyone driving safely, looking for close parking space. Great Walmart to shop at.

I hate Walmart. Can't stand the idea of entering the place…read more But sometimes nothing else fills the bill. On those occasions. There is Walmart. I needed a burgundy spray paint. Do you know that they lock the paints behind bars now? And none of them are $1 now. I guess I am getting old. I got my paint. I waited in a stupid long line. And I left.

Smart record of the company. Employees are very helpful and polite. Section off in perfect…read morecondition

They have too many food items that aren't organic.Why do we pay more money so they won't add poison…read moreto our food??They should pay more for having pesticides added to their food.This country has disgusting food .We have chemicals in our food that's banned in other countries.Why do we have to pay $25-30 lb. If we want organic meat? Maybe 3 stars is too many.

All my medicines are at this pharmacy. i get a surprise as some of them are free. the staff is…read moreextremely patient, very polite and very professional. you can set up for text message once your prescription is ready.

They have quality selection. They also very friendly. Right down to the security guard. He will…read moreactually help find something. But the app is must to use in the store. It will help you find things.

If you're looking for a grocery store in the neighborhood that is neither too large nor too…read moreexpensive, and has that homey feel, this Kroger captures that feeling well.