My review will be about the aquatic section…read more I have mixed feelings about this store. On one hand, there are some good aquatic workers who are very knowledgeable and make the best of a bad situation. When they were out of anacharis, (Critique #1: Frequently out of stock.) a worker was able to find me enough floating in the tank, bundle it up, and send it home with me at no charge when I purchased another plant. They do free water tests too. When one of the (not as good) workers dropped a fish, put it back in the tank, then accidentally sold it to me, the fish was dead by morning (obviously). I went back the next day, and a different worker let me have two adolescent fish that had just come in the store. That was nice, and my tank population was 4. But the two (not dropped) bumblebee platies died from unknown causes in a few days. It started with listlessness and then wasting away to death. But the new adolescent platies are active, and my water tested as safe at the store. The recently deceased fish would be covered in the warranty, but I don't think I'll go back for replacements. Maybe the new fish will be suddenly ill like the others. It is the nearest aquatic pet supply to where I live, but I may travel farther away for the actual fish. As a PetCo Pals reward member, you get a $5 coupon for every $100 you spend.

My dog has been there several times. They won't let you in back if you drop your pet off. I dropped…read moreher off for a bath come out and nail trim. They called me to say they needed me come back to get my big gentle guardian dog out of the kennel because they were afraid of her and didn't wanna let her out. They said she was vicious. She had to have been hurt to act that way. They blamed it on the weather. She's never been averse to bad weather, laying right out in thunderstorms. They always put some kind of scent on the dog that's not natural and I can't breathe when she's in the backseat. You have to bring in your own shampoo to avoid that. The last time I took her in I got my money back because they shampooed her but never rinse the shampoo in the dirt out. For days I was washing dirt off my hands after petting her. I would never use them again.

If you need it, they have it. Your pet can go inside, too! The prices astound me on some of this…read morestuff, though. If you want food for exotic pets, you can find it here. Name brands abound. Toys, collars, leashes, you name it. Beds, accessories, snacks, they have it all!

Alec was very helpful and knowledgeable about their rewards system! He showed me how to redeem…read morepoints for maximum savings!

Really a great place. I send both my dogs here for boarding and one regularly for daycare (she is a…read morepuppy and outruns our older dog and needs the outlet). Place smells clean when you come in (instead of urine) and the owners clearly care about the dogs. They have an adorable facebook presence and post great pictures/stories about our dogs when they stay over. Highly recommend.

Not friendly, needs better customer service. My dog has stayed at different boarders before, but…read moreshe seems way more stressed out than normal.

Cute shop! I don't have a dog, but my parents have a cute, spoiled little thing that needs a treat…read more I went to the bins at the front where you can scoop and weigh treats into a bag. I got a half pound of peanut butter mini bone biscuits. The ingredients are listed, and they're all very wholesome. The treats smelled nice, faintly of peanut butter, not like in an artificial way. I glanced at all the toys and rawhide-free chews. I'll come back for some of those another day. I didn't look in depth at the dog food side of the store, but there was a large selection. The checkout counter is by the display case with dog bakery items. Very whimsical and cute! Lots of big dog friendly treats, but a small dog might gain a pound just looking at them. There was a real dog employee that was happy to do business with me, but I was glad that there was a friendly human employee to take my money and wish me a good day. My parents' pup really likes the treats, and I think he feels special when he eats them. Leashed dogs are allowed in the store, so maybe he will visit next time.

This is a cute little bakery, for dogs. People can technically eat these items but they are not…read moremade for people. And yes, dogs are allowed inside. My mother-in-law had visited multiple times for her puppies and kept talking about how cute everything was. On our recent visit for Thanksgiving we stopped in to see what the fuss was about. The bakery case items are so cute!! There is a lot to choose from and you can even buy a doggie birthday cake (I am a weirdo and bake a dog friendly cake for my dog, but this is a nice alternative). Great idea to open a franchise location (the company originated in Kansas City) in Stillwater, there isn't much competition in town for specialty dog treats. You can buy some of the pre-packaged items at your local Target but the main draw here is the cute, decorated doggie treats in the bakery case that look like human treats. They also have a wide selection of toys, leashes, refrigerated dog food, and bath products. The employee working last Friday was super friendly and knowledgeable, and when we commented on the awesome bone shaped hanging rack (over the kitchen area) she told us that her dad welded it. This feels like a family business instead of a franchise, which is great in my book. My pup has been enjoying her treats and the prices are decent for the quality of the items. We will definitely be back!

Fun place with some cool stuff. Very disappointed though that they refused to offer a coupon I had…read morethat was FROM them. Definitely decreases the positivity of the whole experience. The lady didn't offer to ask her manager or anything, just said, I haven't seen that before so I can't use it. They have specialty dog foods which is great for some people. But good grief work on customer service. We did buy a few treats for my pup that were reasonably priced. DO NOT come here thinking you can use a coupon, apparently they can straight up refuse them after they ring you up.

This place is a pet parent's dream! The staff is knowledgeable and extremely helpful! I went in to…read morecheck it out and left far more knowledgeable than when I entered! The store is full of wonderful toys, food and ideas! I will always shop there! My puppy was treated like royalty!

This place is a adequate substitute for a petsmart in the town of Enid but it is by no means…read morestellar. They do have a nice selection of toys, there is a specific brand of rubber ball I have had excellent results with and this is the only store I have seen it. However, what really turned me off from this place is their snobby attitudes about shelter dogs and rescues and even bragged to me that they do not allow breeders to post advertisements in their stores. Good for you, self righteous jerks. I just don't understand the hatred for breeders and people who get dogs from them, and the fact that they talked down to me in that regard left a bad taste in my mouth. However I am forced to occasionally subject myself to their horrible attitudes in order to buy the right toy.

Everytime I have been in there the staff has been very friendly and helpful. It is nice to actually…read morehave a real petstore in enid now, although the prices are so high! I would recommend going to atwoods.

You can go see Santa at Christmas , tough toy , food , snacks , and nail clipping just about…read moreeverything. On South 119th.

Had the best experience here with the fabulous help of Jessica who answered every question and was…read moreabove and beyond helpful with so much information. This will be my new stop for all my pets needs. Shop local my friends.

To those who did indeed get their crate, Congratulations…read more We ordered a crate on March 14, 2024. The website says it will take approximately 12 weeks from when payment is received. Payment cleared on April 5, 2024. We have not heard anything at all and have not received the crate. When we try calling the phone number listed, all we get is a busy signal. Since the company has not fulfilled their end of the contract, the right, moral, ethical and responsible thing to do is refund the money in full. However, I won't hold my breath. Will even be surprised if this review even gets posted.

My darling Sophie absolutely loves her crate! And, truthfully, I purchased this gorgeous crate as…read moremuch for myself, as for her. I wanted a furniture piece, rather than a standard, ho-hum dog crate, to enhance my decor. It's perfect! Terri was a dream to work with: she responded almost instantly to my correspondence and I had my crate in my home even before promised. I have recommended Kennel and Crate to family members and friends because of the countless compliments we've had on Sophie's crate. Very nice work on a piece of furniture that will last forever. This may become a family heirloom!