Took my dog here just for a nail trim. It was dirty, the animals were kept in a basement with no…read morelight. The smell was horrific. The front of the building smells like urine. That tells me they're not truly walking the dogs, but letting them pee out front. There's often feces around that area. I will never take another pet there. Not even for something as simple as a nail trim. We call it Piss Palace.

I tried pet palace for the first time for boarding and grooming over the past weekend and I was so…read moreimpressed. The staff greeted my dog so warmly and made me feel really secure about leaving him there. I had asked them to cut his nails while he was with them (as cute as my dog is he is extremely anxious when it comes to nail cutting). He greeted me after his stay with awesome looking nails and seemed so happy to have stayed there! He also didn't smell terrible at all which has been an issue with other dog boarding places. He actually smelled better than when I left him! Will definitely be back!

When I lived in Pikeville, I often shopped here, great people. I bought 2 Schnauzers and a Daschund…read morefrom them, and all were reasonably priced and great dogs. They know their animals, offer grooming and boarding at reasonable prices too.

I had a very positive experience there! Very friendly informative people. I was there for critter…read morefoods but ended up buying a couple desert backgrounds for my cages. Got a really good deal, I thought! Fish are finicky! I've had them die right away purchased from different shops. That's when my kids were little! It was heartbreaking for them!

Good service. Friendly also. Always do a good job. My dog loves them…read more I like it there my doggie does to

We are first time cat parents and weren't quite sure what our boy needed in terms of summer…read moregrooming. Lou's Place for Pets took care of us and recommended what was best for him. Not only can you board and groom your four-legged family members here, you can stock up on just about anything you need to keep them happy and healthy. The prices are super reasonable, and it makes you feel good to know that your fluffball is being cared for by someone who loves animals and is passionate about animal rescue.

They are no longer in business but they had the best fish in driving range. I recommend them if…read morethey were still in business. The kid that was there was polite and knowledgeable. Thank you for your service.

From the owner: Imagine designing the fish aquarium of your dreams! Now, imagine that same aquarium being installed…read morewherever you desire! With over 25 years of construction experience, we can make your vision a reality! If you can dream it, we can build it! Installation & Maintenance When the time is right for you, our professional technicians will come to your home, office, or wherever you have decided to place your aquarium, and install it for you! With a flexible schedule to fit your lifestyle, our professional technicians will routinely: * Perform quality water checks * Complete a thorough inspection of your aquarium and filtration * Aquarium resealing as needed * Assess the overall health of fish, coral, plants, and other aquarium life * Complete cleaning and partial water changes We are here for you and want you to enjoy your aquarium! You can choose to call us every month to help with maintenance and cleaning, and/or you can reach out to us when a issue or question arises! For questions and other inquiries, please email us at info@fishparadise.org We can't wait to hear from you!

Love the DYI bathing area. Good selection of food. Great store coupons. Friendly staff.read more

To the manager that just answered my first review. The number you left for me to call was the…read morestore. You must be the manager that was suppose to call me to cancel. Surely you don't think I am that stupid to call your store and talk with the grooming dept and they play "Manager"? I won't be calling you because I won't be back. I found a grooming dept at Petsmart in Ashland that has 3 great groomers that took care of my two dogs. No hassles and was done in 2 hours. Hope others change too.

its a ok pet shop the former owner was alot better and knowledgeable than the new ones. . good…read moreplace to buy supplies

I went into Bert's the other day to A) Look for a miracle or B) get rid of my fish tank. After…read moreexplaining my situation to Colby, he pointed to a piece of equipment that has completely changed my life. An all in one siphon, gravel vacuum and water hose I can hook up to my sink! I am physically not able to maintain my tank "the old way"! Thank you Colby and Bert's Pet Center for allowing me to keep my fish tank! I enjoy watching my fish and so do my 11 grandchildren! Be in soon for more fish!!!!!!!

The store was busy so as far as the customer service it is what it is. My biggest dispointment s…read morethe inconsistent knowledge of whomever is pricing and or writing the names or descriptions of the fish. You're mraking a dragon goby as an eel and attempting to sell it at 40$. If you ask for a price of any fish that isn't marked instead of going and checking the one awkward young man would just throw a price out of thin air which was also overpriced 29.99 for a what you thought was a pictus cat, synodontis cat or pajama cat retail for 9.99. The store itself just feels overpriced and a rip off.