So THANKFUL that this store is a mile from our place. We have two hungry cats and soon a big ole 90…read moregallon fish tank and this place just does the trick! The people there are always nice and I usually come in late due to my work hours so if anything, they should be grumpy that I'm THAT guy at the end of the day. Instead we always have cute little conversations about our own pets and experiences. The other reviews are right about this place feeling like a homey small business pet store! You would never think that it is a national chain unless... you look at their stock! They have a very large selection and is actually the only place that we can get both our litter and food that our kittens prefer! I highly recommend it just for the company, but their inventory will help you out just as much!

Great inventory with lots of different pet supplies to buy. Store is well organized. Helpful sales…read moreclerks.

North Knoxville store...near Clinton Highway. Appliance was supposed to be delivered to buyer…read moreinside his house. This was not done even though delivery was paid. Then the driver didn't have his partner and there was a mix-up in the delivery person via his boss. The item was defective and management wanted me to bring the maor appliance back. Then when through constant phone calls they did pick it up, they then charged me for the pick up of their defective item. This store's managment should be fired along with the delivery service as other people have mentioned that they are not doing a good job with delivery or know-how as to installing whatever appliance they bought. I will NOT recommend this store to anyone and I will not buy anything from that store. Neither will five of my church members who had horror stories of their own. They disrespect a customer, tell lies, and pretty much are hoping that they can cheat you out of money by charging YOU delivery service for them taking back their defective product.

This was going to start off as a very bad review. I had a very bad experience with the manager and…read moretheir tool rental section. I asked for a manager and was told by the man behind the counter that he was the manager. I went to the pro section and asked for a more general manager and Gus arrived. Don is the sole reason that this review went from one to five stars, and after being told by the man at the counter multiple times nothing can be done. Don made it right like an honest man would. Props to him, train the tool rental manager on customer service and policy.

Charity is an amazing groomer! Carmela absolutely loves her we will always go to her.read more

Nothing has changed since my 2019 review! Prices high, staff out to lunch…read more Hubby comes here if he does not have time to run to Knoxville.( 36 miles away)

such a nice store but not much help as to customer service but overall they seem to be very…read moreknowledgeable and stocked good

The cashiers were very nice ! The store had a great selection! They had some great clearance items!…read moreThey have great meat!!!!! I didn't like the fact I couldn't use my EBT card at this location!

This is a large store that primarily carries expired or closeout grocery items. They offer a deal…read morewhere you can fill one of their boxes for $10, as long as everything fits level with the top. I found a few items that interested me, but not enough to fill an entire box. They also have a section with regularly priced, non-expired products, as well as some clothing. My favorite part was the clothing bins, where every item is just $1. That makes it a great place for resellers or anyone looking for inexpensive finds. I ended up picking up several clothing items and, when I got home, soaked them in OxiClean so I could get them cleaned up and ready to list for sale.

The $10 box is as awesome as a shirt with pockets. Mr. Jones is very helpful and has a great sense…read moreof humor.

Harbor Freight is my go to place to find that tool, hardware item, or just about anything for a…read moretask or job when I need it in a hurry. If you are a scrupulous shopper you can catch some pretty good deals on power tools or other items that are well below the cost of a big box store or even Amazon. Today my need and find was to get some steel wool. Needed to clog some holes on my front porch in hopes of keeping birds away this summer. They had it and it was only $2.50. $3-$4 cheaper than every other brick and mortar store. You will usually have to wait in a line at checkout. But, it moves pretty quick. Most of the items are "off brand" items that they carry. But, the quality of everything I have bought from them is very high. They sell extended warranties with almost everything you buy. And their return policy is solid. Save your paper receipt or they will text/email you a copy as well. Coupons change out almost weekly and there are some good deals. You just have to watch for them. I'd recommend this business.

I UNDERSTAND that this store is geared for men who generally speaking, don't have a need most of…read morethe time, to use the bathroom and even if they did, they are USED to a men's bathroom elsewhere so I'm sure, like the employees' women's room, the crud in the bathroom on the makeshift slide lock and everywhere else only proves that NO ONE goes in and cleans it. The crud on the walls and elsewhere would indicate that the city health department had better wear gloves when they go in there or possibly to inspect it when I'm through with this review. I'm a middle-aged woman who went to pick up her hubby's (first and last time) desired tool. No help from anyone around, though the cashier directed me to the aisle I needed. With all the different types of tools, I stood there like a newborn wondering which one I needed. Then of ALL things, nature called. It was NOT something I had planned on, but due to all the looking around, it just happened that I had to use (ohmygod) the women's room. Which I'm not keen on using ANY public washroom, but nature isn't fair at times. I found the Women's bathroom and there was an OUT OF ORDER sign on it. Not good...I made sure I had vinyl gloves on and I approached the Men's room. That TOO was out of order. Say, what? I tried both doors, locked. With no sales crew on floor (both were in the stockroom area not doing much of anything), I walked back to the front of the store diagonally from where the public restrooms were and the male cashier told me HE was the manager which I found out from the girl employees that he indeed was NOT the manager. So, Jose LIED to me saying he was the Manager and furthermore instructed me to go to the grocery store that was a considerable distance from the store which I KNEW BEING AN ADULT I WOULD NOT MAKE IT IN TIME. BEING A HIKER AND HAD THERE BEEN NO CAMERAS AND SOME WOODS AVAILABLE TO MY USE, I DEFINITELY WOULD HAVE GONE THAT ROUTE. I can only surmise how filthy either the public Women's or Men's rest rooms were; thankfully, I didn't have to be shocked in addition to the mistreatment I incurrred. Most importantly, he REFUSED in front of customers that I COULD NOT USE THE EMPLOYEES' BATHROOM. AND I TOLD HIM I COULD NOT MAKE IT TO THE grocery store to use their facilities AND WITH THAT I TURNED AROUND AND WENT AND FOUND THE EMPLOYEES' BATHROOM. In this day and age, there is NO excuse to deny a customer of 12 years' the use of a facility that I've never needed to use in the past. If you have low lives that trash your bathroom, then you can do what gas stations do in such areas, you provide a key and monitor who uses the bathroom which keeps these incidents non-existent. YOU DO NOT, I REPEAT DO NOT DENY A CUSTOMER USE OF A FACILITY IN TIME OF EMERGENCY, BOTTOM LINE. I've contacted Harbor Freight headquarters and gave them this same information along with the key points. 1) Jose is a LIAR. 2) Cheyenne was nice enough to give me the 800# but the cashier's name but not the REAL manager of the store. 3) Can't disclose the bathrooms which I surmise may be cleaner than the crud of dirt in the employees' bathroom--obviously the health department doesn't go in there to inspect if it's their requirement--and if it isn't, it should be. I would say a men's truck stop bathroom was cleaner than the Women's Employee bathroom, but I feel very sorry for the women employees as I'm sure the crud on the walls, the door--even if they aren't the best of domestic cleaners HAS to be better. I'd be depressed if I worked there and had to use the employee bathroom which was devoid of paper towels but luckily had toilet paper.

I am very happy that I found Dog-N-Suds. The staff was warm and accommodating. I asked for a custom…read morecut on my dog and they did a wonderful job. It's a gamble when trying out new groomers, but I had a great experience here and will be a repeat customer.

The Dollar Tree is always consistent for a bunch of stuff that they always carry and that was what…read moreI needed today. Driving cross country, the interior of the van had gotten a little dirty and I needed a few bits to tidy. Today's stop in Knoxville included a broom, some window cleaner and some towels. I was able to brush out the bits and clean the surfaces. The van now looks great. The interior of the store is okay. There is some merchandise still to be put away and some trash on the floor needing sweeping. I did manage to find what I wanted and the checkout was pleasant. Overall, "OK." [Review 17213 overall - 280 in Tennessee - 730 of 2022.]

This is for the Dollar Tree on Washington Pike--…read more After I was upset, I had to laugh. INSIDE THE STORE NEAR THE CUSTOMER SERVICE AREA, THERE WAS A SIGN STATING: MODEL STORE. Not sure what that means...I had an issue with a product that caused an allergic reaction...went to EXCHANGE the one item for something else. Of course, the cashier couldn't comply as no receipt was available, so I asked for the manager. So-called manager, and I used the term MANAGER loosely, comes over...in her twenties with a NOSE ring in the front of her nose--not something on the side and inconspicuous. She was nasty to me and actually cut me off when I was stating my case. Obviously, the management grabbed someone off the street to fill the bill...no experience in customer service relations...as she would have been fired on the spot if she worked for my company. I know we're not talking Macy's, JC Penney's or whatnot, but to this day I chuckle when I see her standing under the sign that read MODEL STORE and can't help but wonder what stores that aren't MODEL stores have for personnel? Of course, I asked for the CEO's name and address and phone #. She gave me an 800# that of course contained so many menus that getting to the right department is almost impossible, necessitating several phone calls...NO OPTION TO SPEAK TO A LIVE PERSON ON THE DIFFERENT OPTIONS I TRIED. Even better yet, she said she didn't know the name of the CEO or President of the company that she works for...she's either a liar or more than likely, really doesn't take an interest who signs her paycheck each week...but I bet you she knows all about gaming, cell phone apps, etc. Best to stay away from laundry products unknown to you as my daughter almost died from allergic reactions to one.