Main points: - cost effective (I'm a grad student so trust…read moreme on this one) - empathetic and compassionate - trustworthy - easy to fit into their schedule I adopted my first dog five days ago and the day after adopting her, she started having some issues urinating. They did everything they possibly could and treated both her and I with the most compassion and empathy. Every interaction I had with all the doctors, technicians, and receptionists over a period of four days was excellent. Turns out, it was an issue with nerves in her bladder, possibly from issues with her spay which was done at a different vet. We ended up having to euthanize her, but the doctor explained everything to me in depth and gave me options on what we could do to be most cost effective, as I'm on a pretty tight budget as a grad student. The vet and a technician stayed with me in the room and talked me and her through the whole process. I just moved to Stillwater so no family could be here with me during this difficult experience, but during that moment I felt like they were family. They treated my dog like she was their own too. They made an extremely hard moment feel a little bit calmer for both of us and for that I am so grateful and I know Pepper is too.

Every time I go to this clinic, they try to upsell me hundreds of dollars of additional services…read more In the past, I was allowed to stay focused on the actual thing that's wrong with my pet. But now it's not even an option. Want a simple Depo shot for seasonal allergies? You will have to agree to pay hundreds for extra services you absolutely don't need, or they won't help your pet! Latest example: I had previously taken my cat in for a simple Depo shot, as she gets seasonally itchy. I was told I could stop by and get the shot without paying for a full diagnostic again. (This has been an ongoing issue for several years. The Depo shot gets her through the rough patch and she's back to normal by fall). It had been over a year since the seasonal itching was a problem, so I called the receptionist first to make sure I wouldn't have to pay for additional services, since I know that happens a lot at this clinic. Receptionist checked with the doctor and assured me I could just do the Depo shot. No extra services. So on my day off, I drove over and sit outside, because they haven't allowed people to go inside the building since 2020. It's now July 2023. The tech or whomever comes outside and tells me I'll need to pay for a full diagnostic and also a rabies vax. I'm immediately annoyed because this clinic is forever pulling shenanigans like this. I tell the woman my cat has already had rabies vax and I was told we could do a simple Depo shot today, since it's a known, ongoing issue. She says she doesn't know who told me that, but I'll need the extra services. I explain that the receptionist told me that after talking with the doctor. She doesn't go to check with the receptionist. And I can't get corroboration from the receptionist or doctor because I'm now allowed inside the building! The woman insists that I'll need all of the extra services or they can't help my cat. This clinic will refuse to help your pet, unless you agree to pay hundreds of dollars for EXTRA things your pet doesn't need. I'm calling another vet today, but I'm positive that the greedy business practices of this clinic will cause pets out there to suffer as most people simply can't afford to pay hundreds of dollars for services they don't need.

I called Super Thrift to see if they picked up used furniture and kitchen items. Bobby was great to…read morework with setting up day and time for pickup. He even called the day of to confirm time. The crew came in and did a wonderful job getting everything moved out and in the truck. I hope the donations make a lot for this amazing cause. They have great prices and a lot of great items to choose from.

This is a local thrift store with a mission. But many of the items are actually really nice with…read morefantastic prices for those on a budget. They are a Christian organization. You'll hear lots of "bless you." Staff are typically very friendly and kind. Really fantastic furniture selection for those on a budget.

Great company! I've used them twice in about ten years. They've been prompt and professional both…read moretimes. This morning I had no water and assumed a pump problem. I called at 8 and by 10 they arrived and traced a problem to a blown pressure tank switch. I'd highly recommend them.

What a joke this place is. We have used these guys before and they were alright, but this time…read morearound we received such terrible customer service. I called the day before and they told me they would for sure be able to fit me in today. When I called in the morning they said that they'd be there in the afternoon. I called again and they said between 1-5pm. I was annoyed, but I get it things happen. After 5pm I'm still patiently waiting and someone finally shows up, with the worst attitude possible around 5:30ish. He doesn't tell me anything about what the issues were, doesn't tell me the cost prior to completing the repair- nothing. He was just throwing a tantrum the whole time( maybe he was supposed to be off, idk) This is where I felt the MOST disrespected. When I asked what the issue was and what all parts needed to be replaced all he said was, " I dug it up, found the leak and fixed it." Cool- like can you be more specific since i told you where the leak was? Then his crappy attitude came back out so I just left it alone. I asked for the receipt and for him to write down the issue on the receipt - legit writes down the same thing.. and this is where it gets good- CHARGES ME 5 dollars for the receipt?! What the heck?! I felt like I was being scammed for the service so of course I wanted the receipt so I paid for the receipt. Wild, I know. But anywho- don't use the Waterloo location. Crappy service, disrespectful, and will scam you.

you told me your store was closed but yet you're open sign was on your lights were on and people…read morewere shopping inside and I just open the door with my puppies saying that I wanted 2 memberships and you just looked at me and laughed and said get out, you didn't say you were closed you just told me to leave nothing else quite rude. give me you made me feel like I did something really rude. And yes I did no-show 1 time because I went on vacation I figured missing a hair appointment wouldn't be the end of the world. I'm sorry that you think differently but you run a business terribly if you just kick people out without saying anything You shouldn't run people out when it's not convenient, that's bad service. I've never had to go through this experience before and the owner doesn't even care she still doesn't think she's done anything wrong she won't even take blame it's easier to point the finger just because I interrupted her conversation with her friend. I guess she got angry. -2/10

Recently bought a mattress from Mattress Firm in Stillwater. The manager was extremely helpful and…read morenice. he was able to answer all of my questions and i never once felt like he was making stuff up or trying to get me to buy a specific mattress. He genuinely wanted to help me find the mattress that was best for me. Also they had a very nice selection that was organized in a way that you could tell one type of mattress from another. After shopping at the majority of mattress and furniture stores in Stillwater i choose to purchase from Mattress firm and i would do it again. Delivery was prompt and quick and the guys were very nice despite having to take the mattress up stairs. I am very happy with my new Beautyrest mattress and the service i received.

The ethics of shopping at Goodwill - eek - but poverty intentionally chips away at one's morality…read more This Goodwill location has many clothes, especially OSU and OU gear. Though some of the prices are the same as standard stores. The furniture options are often shabby, though the dish wares are pretty nice - again, prices aren't actually cheap here. So why are we tossing aside morals?

Great service but a little high on prices. In this Economy I understand but Goodwill should try to…read morework with prices a bit

I'm not from Stillwater, but my dog has to get surgery at the surgery center there tomorrow. I…read morewanted to make sure he had a fresh wash and trim so that he would be clean and comfortable during the recovery period. I randomly called some of the local groomers even though I knew getting him in would be a long shot. But...the girls at Happy Dog Barkery were so sweet and made room in their schedule to take care of my dog. They went above and beyond for a total stranger and did a great job on his trim. I'm at peace knowing he's ready for surgery. This place is darling as well! They even gave us a free treat with the service, which he LOVED. I cannot say enough good things about this business. They were a total blessing during a very stressful day. I might have to start driving him to Stillwater for his regular grooming. They are precious.

Cute shop! I don't have a dog, but my parents have a cute, spoiled little thing that needs a treat…read more I went to the bins at the front where you can scoop and weigh treats into a bag. I got a half pound of peanut butter mini bone biscuits. The ingredients are listed, and they're all very wholesome. The treats smelled nice, faintly of peanut butter, not like in an artificial way. I glanced at all the toys and rawhide-free chews. I'll come back for some of those another day. I didn't look in depth at the dog food side of the store, but there was a large selection. The checkout counter is by the display case with dog bakery items. Very whimsical and cute! Lots of big dog friendly treats, but a small dog might gain a pound just looking at them. There was a real dog employee that was happy to do business with me, but I was glad that there was a friendly human employee to take my money and wish me a good day. My parents' pup really likes the treats, and I think he feels special when he eats them. Leashed dogs are allowed in the store, so maybe he will visit next time.

Mike was very attentive to my needs while balancing 3 other customers, very impressed by his retail…read moreprowess! Helped find a battery for my key fob, tested my battery, went the extra mile and tested my alternator, and reassured me that if my car alarm issues persisted to come back by! Highly recommend!

the store staff changed my windshield wipers out in the rain and didn't complain. They just did it…read moreto help me thank you to them