Had an amazing time visiting this place. They were very friendly and accommodating. Highly…read morerecommend.

Nannette was the absolute best! She took time out of her day to make my kids day amazing! Not only…read morewas she patient, with my kids who started off too scared to feed the animals, but she also went above and beyond showing us around! The farm is huge and beautiful. They even have an air bnb on the farm! Thank you Preston trail farms for such a warm welcome! (California to Texas)

Friendly staff and generally fair prices. They'll price match if an in-store item costs more than…read moreonline. Good lumber selection and a clean store. Would love to see more wood carving options. Sometimes you can find some great deals in the wood bins, but it takes some digging. Rockler is certainly worth a visit (especially since it's the only place of it's kind in the area).

I'm a newbie, but these were knowledgeable people, They had good advice on tools, projects, and…read morewood choice as well a wide selection of woodworking specialty items. They had a good source of good quality wood and sheet goods, including American and Baltic Birch, as well as various hardwoods. the good stuff, unlike the construction grade ugly plywood at the big box stores. Same goes for hard wood boards; no knot filled, bowed, cupped, and twisted greenwood junk like the big box noodles in the dimensional lumber section there. You get what you pay for so the equipment is definitely on the high end quality and cost-wise (Festool for example). Worth a look

Manager Kyng and Justin came to my wife's rescue today after she was thoroughly messed around by…read moreunhelpful staff and a rude manager at the Frisco store. Thank you to K and J. You guys one how to take care of your customers. Bottom line - Use Prosper.

Very helpful people all over the place and the best place to go for your DIY project! Service is…read moregreat and it's not muggy in here. Their patio furniture is also really good and we are going to come back for what they have on display! I want an egg chair! Great value for what you get.

Needed some items for motorhome. Pilot Point is a very small town, but this store is amazing. Ask…read moreyoung lady at counter do you have zip ties? She said yes, in three places. Commercial, regular, & reusable. I had never see reusable zip ties, but as a guy I had to have some. Wandered around store taking in all the stuff they had, because we plan to be visiting for a week. The amount of items to choose from was amazing & prices good. Parking lot will easily handle your motorhome. If you are camping at Lake Ray Roberts this is your must go to place.

Didn't even get 3 feet into the door without having some guy be rude about asking about propane!…read moreDrove 25 minutes to what I believe was misleading information about propane. You'd think at his age he would know how to speak to customers!

Local hardware store that has most of the essentials. Been very convenient in a pinch…read more I've had mixed experiences with the customer service. I've had really helpful gentlemen at this store (both young and old) help me out with various project questions and issues I've had. Even had them go in the back and fix a couple things for me which I was extremely grateful for. However, the last time I was there customer service sucked. It was all women. I stopped a young girl and asked very politely if she knew where WD-40 was. She said she had no idea and took off. I was kind of flabbergasted, and I just assumed that she went to go ask someone and would find me to let me know. Nope, she literally just said no and took off. It was so bad customer service it was almost funny. Then the cashier who rang me out was whatever. Chit chattin with another employee right there bitching about something work-related right in front of me. Just wasn't the best experience this time around. Overall, it's a convenient hardware store so I'll continue to return if it need something. There are no other hardware stores in Princeton unless you want to count Walmart.

Looking for a gas powered string trimmer, was delighted to find someone who actually knew about the…read morefeatures and capabilities of the equipment. It's a Stihl brand dealer that also services the product. Very helpful place to go.

The store manager needs to be replaced allowing these teenage kids to dress inappropriately while…read moreat work. They have a young man collecting carts with his pants hanging below his butt and his underwear showing along with his butt cheeks.

My first visit at this location. I was not able to get everything I needed at the Plano location,…read moreso I came here to try to complete my list of things I needed. First off, I think this location is one of the nicest, cleanest locations I've been to here in Frisco, Plano, and McKinney. After walking in, I could instantly notice the difference from the other stores in the area. Just felt very fresh to me. I walked around the store searching for my isle, it took me a little while to find it. Unfortunately, staff members walked past me multiple times, but no one ever came to offer me any assistance. This was the only down side to my visit. Some of the staff members looked like they really couldn't be bothered with a customer, so I didn't even bother asking anyone for help. Eventually, I found what I needed on my own, but they didn't have the full quantities I needed, so I had to head over to another location to try to finish getting the quantities I needed. Overall, I was impressed with how bright and clean the store was, service however, needs to work on being open to assist customers.