Up and Running Mobile RV Repair LLC, located in New Bern, NC, was a company referred to me by…read moreAssurant. I contacted Brian on 08 July 2024, requesting an inspection of electrical issues and the non-functional refrigerator in our 2016 Jayco Jay Flight Trailer 38FDDS. This was a concern because my mom was staying in the RV. I called Brian on 08 July 2024 and he arrived on site 16 July 2024 as agreed. (E-mails and Text Messages Provided as Proof to Assurant) Brian inspected the electrical and the non-functioning refrigerator. Brian only replaced the 50 AMP Power Cord Twist Lock with Boot. Brian charged me $257.04 on 17 July 2024 without providing an Invoice. (Provided Credit Card Charge Copy to Assurant) I clearly requested Brian to follow Assurant's extended service agreement processes, to submit a claim for reimbursement. I also provided Brian with all Assurant contact information and contract documentation. (E-mails and Text messages provided as Proof to Assurant) Brian did not respond to any of my follow-up emails, texts, phone calls and voicemail messages, as I was trying to get a status on the claim submittal and the invoice. (E-mails and Text messages provided as Proof to Assurant) On 23 July 2024, I ordered a new and comparable refrigerator for $1,115.47 from Home Depot. Home Depot delivered and installed the refrigerator on 30 July 2024 and took away the faulty one. (Copy of Receipt Provided to Assurant) Unfortunately, Brian did not adequately resolve the electrical issues, nor did he follow the Assurant claims process. Consequently, I had to contact EL Electric Contracting on 19 September 2024 due to ongoing electrical hazards and emergency power failures. They replaced the 50 AMP Twist Lock Inlet, which had a faulty and loose spade causing all the electrical issues. I paid EL Electric Contracting $423.26 for the necessary repairs. (Invoice & Photos Provided to Assurant) After speaking with an unpleasant Assurant representative, I visited Brian's home on 02 Oct 2024 and got Invoice #2195 for 16 July 2024, which noted that the refrigerator needed replacement. He claimed that it had all been submitted to Assurant on 16 July 2024, but that's not true. Requested reimbursement from Assurant: $257.04 paid to Up and Running Mobile RV Repair LLC and $1,115.47 for the replacement refrigerator purchased from Home Depot and $423.26 for EL Electric Contracting's corrective repairs. Total amount for Claim # 39021409 is: $1,795.77. Assurant decided to only reimburse: $132.18 with the $100 deductible, because Assurant stated that the proper claims process had not been followed. Such a loss when we are supposed to be protected by Assurant's 3-year Extended Service Agreement and by Up and Running Mobile RV Repair LLC!

I was very satisfied with the service that I received from Brian with Up and Running RV repairs. I…read morecontacted him on a Sunday morning and shared that my hydraulic jack stands were inoperable and I was therefore stranded at a campground in the New Bern area. Brian was honest with me and shared that he could not get to me until the following day and would do his best given what we had to work with. I should note that other issues came up in spite of the fact that this was a brand new unit. As promised, Brian contacted me first thing in the morning and after working diligently on the problem, got my camper in a position where I could safely transport it back to Maryland. I was pleased with Brian's honesty and punctuality with time and what he was capable of doing considering the electrical problems that we discovered. I highly recommend him and want to thank him once again for his assistance! P.S. I am in Maryland, not San Francisco

Trent Cadillac is worthy of the Cadillsc brand. The…read morepurchase experience was great. Since purchase routine service, oil changes, tire rotation done at a very fair price offering a great value. My XT 5 always returned clean and with a clean bill of health as a check of systems is just part of the great service!

I really had a great experience buying a pre-owned car from them here. From Gina in the internet…read moredepartment to Hansel my sales rep and my finance guy Tim, it was one of the smoothest transactions ive had in regards to a car especially coming from 3 hours away and having to hope they were up front about everything.

They were quick and professional. They did not try to upscale me or anything, they just put new…read moretires on and thanked me. Just what I needed

The people at Whites in New Bern are the best at what they do, bar none. Shem is the best mechanic…read morein New Bern. Sam, the owner or manager or both is probably one the most laid back humans I have ever met or spoken to, was also the most knowledgeable guy ever. It is not only that they are great at what they do, it is that they are truly great people. Anyone who takes their vehicle to another shop is making a huge mistake. Andy Bauman New Bern

Great place to get a fair price on all your heavy diesel repairs. The owner also works on trailer…read morerepairs

Very helpful staff, have serviced my vehicle with Cella several times. They are quick to answer my…read morequestions

Purchased a 2020 F150 Platinum 4WD truck from Steve Betts. Excellent experience. I highly…read morerecommend him!

I backed into a truck tailgate (my bad) and dented the back bumper and rear quarter panel of my…read moreHyundai Sante Fe SUV. I took it to E&J and they told me I needed a new tailgate as mine could not be repaired and still close properly. I took it to Ipock's Body Shop and they flawlessly repaired the tailgate and matched my pearl white paint exactly. The cost was $6K LESS than the other shop quoted. They also detailed the car before returning it to me. I'm one happy customer. My insurance company worked directly with them and they had my car for about a week.

Their body work does very good work but it is slow. My son's one year old Toyota was smashed in…read morethe front from hitting a deer at night. The car has been in Ipocks Body Shop for 6 months now. My son has to use my car to get to work. I am getting tired of waiting. It is Nov. 2021, car has been there since last May-6 months is to long. Car is another year older as new models are out now. I don't know why it has taken so very long, the car was still drivable and worked. The front as just smashed up.

Expensive and poor service.. Female answering business phone is extremely rude. Did not complete…read morethe job that was paid for AND told me I needed a catalytic converter which was very costly to replace. Took the car to another business and found out it was just st a gas cap that needed to be replaced. Would not trust the assessment of what's wrong. I used this mechanic several times always costly repairs. Glad I stopped using him.

The people working here and the owner are so nice and helpful. They got me on my way quickly and…read morethe price was great! Will continue to come here and recommend them to family and friends!

Coastal should be your first call; it'll certainly be you only call. David was the only source of…read moreknowledge that could pinpoint our problem OVER THE PHONE! Aside from their expertise they were kind, infinitely patient, and simply a pleasure to deal with. Sometimes you find the perfect place - this shop is certainly one of them.

I would like to thank the Family/Staff for the extreme generosity. They have been a complete…read moreblessing and proven that there is still legitimate and compassionate companies out there not all for themselves. The whole entire team has went above and beyond during my neighbor's mishap with his brand new travel camper van. Mike as a 70+ yr. old veteran decided to purchase a camper van and head from the great lakes to florida over time. Within the same month already two things have went out/failed with this new purchase. As randomly finding Coastal Diesel to see if they could fix and or replace his generator in a timely manner this business has went above and beyond to accommodate and provide for this Veteran and his service dog ‍ for days in more ways then one. Thank you for the humanity that you offered Mike and Jobbers on their journey. I praise your business / staff for looking out for them. May God bless all of you and your business to continue to be successful for many years to come. Thank you from the bottom of my heart Sincerely, Shauna