1. Tracey Road Equipment

0

Queensbury, NY

Tracey Road Equipment

5.0 (1 review)
Closed • 7:00 am - 5:00 pm

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Services - Tracey Road Equipment

Commercial truck repair

Commercial truck dealers

Auto battery and fluid recycling

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Michael's Auto Plaza - Dump truck

Michael's Auto Plaza

(21 reviews)

I had the amazing experience of purchasing a vehicle from this dealership. From Dave the salesman…read moreto Eugene the general manager this establishment is top notch. I was searching for a very particular truck and they were the only dealership in the country that had the truck I wanted. If I forgot to mention I live about as far away within the continental United States as you could possibly get San Diego, California. I gave them a call and we managed to work the entire deal remotely, phone, and the assistance of expedited fedex shipping. We get to the final steps and a part of the deal was them paying for new tires, brakes, and oil change. When putting it on the lift they notified me of some frame rust which is very typical for vehicles in this area. They gave me top option to back out and get a complete refund. Luckily in my line of work I have a lot of connections with welders, body, and frame repair specialist. After consulting with them and a little research on vehicles in the area I decided to proceed forward. Since that slowed the process down a few days they personally had the vehicle shipped right to my home on Christmas Eve. Getting my truck for Christmas is a feeling I can not show enough gratitude to the amazing staff of this dealership. I can not thank them enough for all the work they put in to make this possible. If you want a vehicle these guys have it doesn't matter where in the country you are they will make it happen.

My boyfriend and I chose this place because the sellers promised him a good, solid, and functional…read moretruck. They took forever to make sure the car was "in perfect state" and it really was as shiny and beautiful as a brand new truck. Just while doing the first trial ride, we had the first of many issues and just blocks away from the store. The dump body of the truck didn't lift as it should and when up, didn't go down again. We had to call the store and even the owner came, screaming that the box doesn't have to go all the way up obviously, he was in a rush to get rid of that truck. The box of any dump truck needs to be able to go all the way up to dump the debris. We had already started the paperwork and the loan and had a long way back home so we agreed with the promise that they would get reimbursement for the repair. Finally, we went to put some gas on the truck to be ready for the long way back. That's when we found the 2nd issue: the front lights were on all the time. Again, we had to go back to the store just for the manager to tell us that was normal and that we were exaggerating but that they would take care of the bill. Back to our town, and the very first time I wanted to use it, I couldn't because it had a gasoline leak. Calling the Mechanic and waiting for days before being able to use it, again, losing money and clients while waiting. After that, the truck seemed like it was finally functional and I thought the nightmare was over. I was able to use it a couple of times before the new issue, just last week. By today I spent almost 3k on what was supposed to be a functional truck, but the sellers have only paid us back less than 30% of the total bill (even before the 30-day guarantee was over). I knew it wasn't a new truck and it would probably have issues but never imagined that it would have a new problem every week. It was a dump truck that was sitting forever, had many internal issues, and didn't have an adequate amount of maintenance and now is sitting at my porch wasting space, waiting for the mechanic. I took my time to make this honest review and I guess a new Christmas update is coming soon.

Tracey Road Equipment - truckrepair - Updated November 2026

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