I had an appointment for a service call today because a valve on the new spa you sold me EXPLODED. I have called repeatedly throughout the day asking when your repairman was going to come. I kept on getting assurances that my appointment was confirmed and he would be out today. It's almost 8:40 and still no repairman. You kept me here waiting all day. What is going on?.
UPDATE
I got in touch with a trevi and they sent out a service man the next day who fixed the problem.
UPDATE
After having a leak in early spring, the spa is leaking AGAIN. You have sold me a lemon. TERRIBLE product with AWFUL service!
UPDATE
After 5 years of constant breakdowns and repairs I'm throwing the towel in and having the hot tub removed. Biggest lemon I've ever purchased. Thousands down the drain!
I had an appointment for a service call today because a valve on the new spa you sold me EXPLODED. I have called repeatedly throughout the day asking when your repairman was going to come. I kept on getting assurances that my appointment was confirmed and he would be out today. It's almost 8:40 and still no repairman. You kept me here waiting all day. What is going on?.
UPDATE
I got in touch with a trevi and they sent out a service man the next day who fixed the problem.
UPDATE
Got rid of hot tub read more