Got a gel manicure! The service was great. Only took about 20-30 mins. Cost $45 plus tip. Only…read moredrawback is this location isn't that clean. They don't sanitize their utensils as far as I can tell and they don't use gloves. I don't really care about that necessarily so I'm leaving 5 stars because my nails came out great and it was done in a timely manner. They also didn't answer the phone the three times I called to try and schedule an appt. You have to schedule on their website or you have to walk in person. I was the only person there but it was Wednesday afternoon. I believe it's worth it to come here.

Great service. Very clean salon and good customer service. They did my nails exactly how I wanted…read morethem.

They do a good job, the only downfall is that there has been only two people working every time I…read morehave gone there. Regardless of how many people they have waiting. I prefer the other one in Vienna. At least there you are in and out.

Extremely unprofessional job on my nails and attitude of man who did them…read more Very dissatisfied Having issues with photos. Will send photos at request if I can't post them

My mom & I have been here 2 times now and we have been very Happy with our service & treatment both…read moretimes. I Highly Recommend Besti Nail & Spa.

It was my first time getting acrylics and they look so great. I had Lindsay as my nail tech and i…read moreshowed her a very detailed picture and she did it perfectly. I would recommend.

I was a walk in. I have never been here before. I was in a seat being worked with within 3 minutes…read moreof arriving. Clean and friendly environment. Merrick (sp?) did a great job on my nails.

What's a little crowded but nothing to overwhelming. Even though I was a walk in the wait wasting…read morelong. Staff were great. Very good at what they do. Professional and respectful. Very clean and inviting atmosphere.

Didn't get what I wanted at all. Wouldn't honor the 20% off for new customer. They have a huge…read morebanner outside advertising the 20% off. I walked in and signed in. When I asked about the discount, he said something about an email and that it's expired. (There wasn't anywhere for me to enter an email and if it's expired, take down the sign.) He didn't trim my actual nail underneath the tips and refused to cut the tips any shorter. I don't like really long nails. I deal with kids all day and poopy diapers...you do the math. I asked for a certain shape, he said "this is better". Showed a design with flowers, he said he knew something better, and turned out nothing like the design I showed. I was charged $95 for nails I didn't want. They look fine but it is not what I asked for and am extremely unhappy with the price. Will not be returning. (Including picture of the design I wanted)

SO HORRIBLE AND DISAPPOINTING. My husband and I got pedicures. Mine was fine his was awful. His…read morecalluses are very rough still. She could have smoothed them out. My gel manicure. Was TERRIBLE. It was over an hour long. She didn't (could have easily) soak my nails off, she used the grinder for 45 minutes. My polish was off fast but she continued to grind on my nails for 45 MINUTES. The integrity of my nails are horrible now. She used the wrong color that I can't take off now b/c my nails are so frail. We were there for 2 hours. I 100% recommend going elsewhere. So so so so so bad.

this man wanted to charge me more so instead of giving me a fill, he ripped my old nails off and…read morecut me open then proceeded to put acrylics on my open wound!!!!! do not see the men that work here!!!! so charged me for removal, a full set, and wanted to charge me $100 for a simple design!!!! avoid!!

I got my eye lashes done during this past weekend... it's Wednesday. So, like 3 days later. I…read morehaven't wore eye makeup and hardly washed my face around my eyes. They fell out today. Literally both of them. I wouldn't recommend getting eyelashes from here.

Very nice staff! Gave us tea, very fast and efficient, and they have a policy if anything breaks…read morethey will fix it for free! Lovely experience.

I am wishing I knew how to upload pictures. They would speak for me. I am not used to leaving…read morereviews but I am in so much shock over what's happened I have to. I truly hope my experience is not the norm now that this place is under the new ownership it is, or as I was told for 2 years. See, I went in because I had a great experience there for a big coloring job but that was 10 years ago. I went in with box color black wanting to go red, I walked out reddish. not a bad look just not drastic enough for how much I paid so it was my first time ever calling in and asking for a redo, that time I was met with empathy and eagerness to have me come back in with a more experienced colorist. I walked out happy as a clam. This time I went in after growing out my white for several months my hair to my waist. Longer than it's grown in my adult life. I expressed first, by calling that I'm really looking for options on the color and a little trim. I had to wait over a half hour on my stylist which would have been fine but I found out he does that to everyone. I talked to him in depth as to how my hair is longer than ever and I want to keep that as much as I can, and what about color. I was met with a "we can't do anything with that box color on it" I said well I went to red before? I thought ok, just stick with the white, I showed him a video of a lady with white streaks in front and said I want this style but longer. The video had a lady with long big curls part in front. The stylist just said "I'm sure it will be more versatile when it's cut". He was discussing his issues and asking me why I'm on disability so I was telling him all I knew about applying and honestly kind of got sidetracked next thing I know he's straightening my hair and starting to cut. I meekly asked if I could get a wash, that I didn't wash it first since it said online it was a wash, cut & style. He took me over and maybe conditioned it? He literally touched my head maybe 2 minutes tops. not a wash and condition. Then he blew it dry and started cutting. When he turned me around to see I went into a panic attack. Literally. So much was gone and he added all these layers to thin it. Since I saw he blew through the original style I asked for I even tried to part it in the middle and said nope that looks bad, can you maybe do some bangs? He did discourage me from them. I truly think because it was getting late. I pulled out yet another example, a cut I had done there actually and showed the bangs and asked could he do that? That most stylists haven't been able to. He started cutting again. Bangs weren'tblending and were sticking straight out in spots. I asked could he blend the other side as it goes down my face so I can wear it up and have the sides down. He cut that side leaving about an inch! I got up and stopped him at that point. I started to cry and he scoffed at me. I left bawling. I called day they opened, after everyone seeing it said how bad it truly is. How I shouldn't have paid. How I should have slapped him even. No good remarks but followed by "who did it"? I said I was letting the salon make it right but I didn't know how that would be possible. Truly I don't know how to post pictures but I wish I could share the video I took to show someone. It's shocking. The owner wasn't apologetic she was rather rude actually but did say I could either have a refund or see about having the one stylist that she trusted for long hair, for her own hair to do it. I debated. I really wanted my money back. $40 plus tip plus gas & time to go was a lot...now go back knowing it's so short nothing could be done but maybe some blending? I was supposed to go on this epic trip the following day. I was told to be there at 4 if I wanted it done before my trip. I had to arrange for my son to be watched and pay the gas to get back but I did, thinking maybe they could do some color because with that cut it didn't allow me to blend in the white with styling like I had been and more stuck out in the back because the long hair covered it prior. So I go in and the stylist I was set with had the hair I wanted. She washed and conditioned me (for real this time) and assessed it. From get go she was in shock by it too but said he did the same to her once. That it took 2 years to get it back. Thats exactly how long it will take me to get mine back. She agreed nothing could be done with the cut. she tried to style it but it really just looked like I had hat head. I thanked her for trying on the style, what about color. I explained I found on my own after the cut and consultation the idea of a color part. She showed me what's called color blocking. I asked for that. She didn't have the time to but sent me to another, who I showed a pic, long story short (out of space) she turned me salt and pepper. she went back to make it more chunky but still now I'm grey. It looks awful. The owner replied to an email but nasty, won't even tell me what's on it so I can try to remove it.

I love my new color and cut! I recommend my stylist, Cheryl. This salon is lovely as well. Give it…read morea try--you will love it, too.

Visiting my daughter, just needed a regular Mani/Pedi $65 took over 2 hours ! When gentleman went…read moreto put polish on toes. He had to add acetone. Should have changed polish then. Toes dry the whole time im getting mani and then some! With open toed shoes I left look down smeared toes smeared fingers. Went back spoke to head lady who would not give name. She gaslighted me and said it takes 24 hours for reg. nail polish to dry!!! I asked for a different color because if you're gonna put the same color, it's gonna do the same thing and she told me that she would emphasize would charge me if she put a different color!!! I'm the bad guy for your old products and (bleep) service.. never go there!

I WOULD NOT! RECOMMEND this place at all! After jen did my nails he seem upset kept forcing me to…read moreget something I didn't like then started to get loud with his other coworker TELLING ME I HAVE FIVE MINUTES TO MAKE MY MIND i decided to leave with unfinished nails and was told to pay 56$!!! Very unprofessional DO NOT GO THERE !!