Probably one of my favorite locations of TRUs around. It's simple, well laid out and just nice to walk around in. I can probably spend an hour in there looking at nothing in particular and still enjoy it. They have good staff here that are willing to help, most times are easy to find too. I would highly recommend checking this location out. It's not bad to be honest. And it's right off the Highway. I think the only part that sucks is that there aren't many exits out of the plaza... So it's hard to get out. read more

ToysRUs - Charmander - Toy Stores Near Me - Kingston, Ontario

After being cooped up due to the lockdown, going to Toys R Us today was a breath of fresh air. Radiance, Sean, James and another lady, who I cannot remember her name ( I am so sorry) were absolutely AMAZING!!!! I had two exchanges and a return to process, which she did with upmost professionalism. Radiance was so friendly and patient at the cash, and Sean and James assisted me with my purchases. James was very friendly with all of the customers in the store and walked me to my car with my boxes. Thank you once again to the staff at Toys R Us in Brampton. You made my afternoon shopping for my baby such a pleasant one. God bless you guys. :) read more

I promised myself I would never return to this store due to very bad service but found myself going there to get my daughter a specific doll she wanted. I came here early one Sunday morning just before opening at 8 AM since the website advised this was the holiday hours for this store. After waiting outside for a while in the cold watching the employees watching us we saw a hand written note advising they open at 10 AM. Needless to say we were pretty upset about it. We left and got what we needed at a different store. If you are reading this I recommend driving the extra bit and going to a different store outside Brampton. Generally with Toys R Us locations as long as you don't need to get a hold of anyone on the phone, are willing to serve yourself, and don't care about service then this is the chain for you. read more