This location is definitely not closed I was there 20 minutes ago so wake up Yelp Community.
Moving on, although this is not the best Toys R Us location, it is also not the worst. Most of the negatives I would attribute are all just due to the age of the building (you'll often find buckets catching drips all over the store, especially in the Spring). I find this location changes inventory more often than a lot of other locations which for me is great because i can see the store from my window and therefore often go just as a time-killer so different stuff more frequently means I am more likely to buy. However, I can see this being a negative for a lot of people too who aren't able to just walk in between other obligations and so may find themselves carving out time to go only to find the thing they were wanting to pick up for themselves, Christmas, a child's birthday, etc. is not longer there. I also find the staff is either one extreme, really helpful, or the other, the worst most jaded employees of all time. I have had someone go out of their way to find something I wanted at another store; transfer it to this location; bring it in on their next shift; and call me to come get it, and I've had an employee accuse me of stealing a bluray from another not-at-all-Toys'R'Us store when I set of the door sensor and demand I prove ownership. I say ownership because I didn't buy it I won it through Disney and had the email to prove it and she wanted to see this, as well as the email saying I could pick it up at Canada Post, and the confirmation that I had picked it up that day. Those are just the absolute best and worst experiences but I always either have a really great experience or really bad experience here, never in the middle, and it is almost always staff related. read more