Randy does great work at a good price! I brought him my…read more1975 acoustic that I had bought 30 years ago from a friend (very used). I had never played it much, but just decided to play it more over the holidays. I was having trouble with Fret buzz and the high action made it hard to enjoy playing. I brought it to Randy, and within a few days he had it playing practically like a new guitar. I am amazed at how well it plays now! Randy really knows what he's doing, and he's a great guy! I highly recommend Fretworks and will use them for all my guitar repair going forward.

From the owner: I have been a certified luthier (guitar repair specialist) for 25 years. I service all brands of…read moreguitars, basses banjos, and mandolins. I am the authorized warranty repair for Fender, Washburn and all of the brands that they own. Such as, Jackson, EVH and Gretsch. I service my clients one at a time by appointment only. I gladly service clients beginner to professional. I perform a variety of services such as set ups, all fretwork, guitar electronics, restoration, crack repair, bridge repair, custom bone nuts and saddles

My daughter owns two violins, one of which Mr. Chandler handmade. Her "preferred violin" is the…read moreDavid Chandler violin because of the rich tone and beautiful sound quality! This speaks to his craftsmanship and detail. In a blind trial we did at home with six voters, the violin David Chandler made had best sound quality. The test included five violins, varying greatly in price, that we brought home on trial. Mr. Chandler was professional and eager to provide great customer service. I highly recommend his work. S. Epley, Morganton, NC

I have finally found a luthier that knows how to get the best possible tone out of an instrument…read more I have taken 2 violins in for repair and both now sound so much better than I thought was even possible. David Chandler not only makes beautiful violins, he takes great care into making sure that the tone and playability are superb. I have taken my instruments other places only to get them back without being truly fixed, or even worse than before. Finally no more wasting money on bad repairs and no more fighting my instrument!

My son's saxophone was no longer working and needed to be repaired ASAP. After taking it to two…read morerepair shops and not getting the result, we were looking for we found B&F repairs on Google. I called and took the instrument. I was prepared to leave it there for a few days but she fixed it right there! I asked her how much and she nothing!

I am so happy to have found this little gem of instrument repair services. When my new (for me)…read more20-year-old tenor saxophone was rendered unplayable due to a broken spring they were happy to take it in for repair while I waited, making my 1-hour trek there well worth the effort. My horn now plays better than new. Their professionalism and friendliness are second to none and I highly recommend them for any of your band instrument repairs.

I first became a customer in 2013. I've purchased two refurbished antique clarinets from Jeremy,…read moreand had a previously owned vintage one done by him, too. All three are in top condition, and one of them has been evaluated by a top pro player who was highly complimentary of Jeremy's work.

From the owner: Clarinet, saxophone and flute repair, restoration and sales of used and refurbished musical…read moreinstruments. Music lessons on guitar, mandolin, clarinet, saxophone, trumpet and some other brass, string and woodwinds, music theory and non-classical voice. Valuations for insurance. I also sing and perform a variety of musical styles for weddings, wineries, private events, restaurants and clubs on guitar and a variety of other instruments.

I started playing my viola again after 20 years. The bow was in sad shape, so I brought it in for…read morethem to take a look at. They were able to rehair it for me, but it had a hard time keeping the hair. It is the original bow from when my mom initially bought the instrument in the 1960s, and is just plain worn out. My dad came to visit a few years ago and we went in together to purchase a new one. The selection was very good. They allowed me to try them out with my viola, to find the one that sounded the best. There was no pressure, they simply showed us where they were and stepped out of the room. I have been very pleased with the bow ever since. Two years ago, my viola started to crack. Some of the seams were coming apart. I took it in and they looked at it, and determined it was too complex for them to repair. They did, however, give me the contact information for a luthier in Greensboro that was able to complete the repairs. I'm glad they were able to recognize that it was beyond their skill set, rather than attempting a repair and possibly destroying my instrument.

The staff are always knowledgeable, helpful, and friendly. They have handled trumpet repairs and…read morecleanings for me. I have purchased an intermediate and a professional trumpet, as well as mutes and stands there and am quite happy with all. They allowed me to spend enough time with the horns to feel comfortable with my selections. John

Trey, one of the owners and managers was so helpful. Very knowledgeable and let me decide if and…read morewhat to buy. So pleased we chose Mitchell's and found Trey. Delivery was as and when we needed it and was faultless. Service is second to none. I did my homework on product and price and this was a very fair deal. Wouldn't go back and change a thing. Thanks.

I don't have any nice things to say about Mitchell's Piano Gallery besides the fact that they have…read moreplenty of parking. First off, that "Piano Clearance" sign has been up for months so take its message with a grain of salt. Secondly, the salesman here was dismissive, and had quite the air of pretension in the way he talked to me, which was probably because I am fairly young and did not come wearing a suit. Thirdly, I found his attitude even odder because Mitchell's Piano Gallery is NOT a high-end piano place with their focus being cheap overseas imports like Kawaii, Yamaha, Baldwin and Roland. I would save my time and go to Piedmont Music Center on Broad St who not only sells everything that's sold here (plus high end pianos like Steinways and Bosendorfers), but does so with a friendly attitude.

I've been to this place four times. The service is great. The service is 100% he gives you your…read moremoney worth and he is real honest. I recommend him 100%. He tells you everything before he works on your equipment. This guy is great.

I brought my keyboard to Wes in June. He kept putting me off, saying my keyboard was on the bavk…read moreburner. 6 months later, after many phone calls, I just picked it up and am looking for another repair shop. It is a $2000+ Yamaha. I am very disappointed and will not do business with him again.

I am a sax player and had some work done by a technician named Evan who made my sax sound amazing…read more He spent a couple hours on it and sealed leaks, tightened springs, and tightened the neck. I highly recommend Moore music for technical maintenance and repairs. I also had an amazing experience with the counter staff. I worked with a gentleman by the name of Sam who helped me find a ligature that fits on my theo wanne mouthpiece. He did not quit until he found one. Moore Music is just down right awesome in every aspect of the music industry.

We attend the early childhood music classes hosted at Moore Music! Everyone has been so kind & Andy…read moreis a fantastic teacher. If you're looking for early childhood classes like we were, I'd highly recommend checking their class offerings out!