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Townsend Air Services

5.0 (4 reviews)
Closed • Closed

Services - Townsend Air Services

HVAC installation or replacement

HVAC system repair

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Buehler Air & Plumbing - March 2023

Buehler Air & Plumbing

(66 reviews)

Beaches

AC quit cooling. Tony came out and went through everything had it running for a bit but no go…read more Bad compressor. After getting quotes we ended up having them install a new system based on our experience with Tony. Honest, total pro and how you home everyone would be like when you hire a company to do something. There was a lower price. Several much higher. But we realized through the process and install that there are companies worth every penny. Installers were awesome and such a clean pro install. First Pic is old air handler.

On February 21, 2026, a Buehler Air & Plumbing technician named Jared addressed the same issue I…read morehad previously had repaired in November 2025. This technician displayed disrespectful, rude, and unprofessional conduct. I was quite taken aback when he accessed my backyard to get to the AC outdoor unit through my living room, and patio (rather than the main door) without asking for my permission first. The unfortunate part, when he got to the back door of my patio, he forcefully pushed and slammed the screen door, nearly damaging it in the process. This man appeared to be extremely agitated or angry, and seemed ready to confront me! He was very loud that my next door neighbor's son came out to check what was going on at my place! Jared, your actions genuinely frightened me and made me feel unsafe! This guy was the second technician from Buehler Air and Plumbing to visit my home in three months regarding my AC issue. The first technician didn't address the root cause of the problem; instead, he claimed to find another issue that wasn't broken just to charge me more ($1200), rather than fixing the actual problem-- a burned wire in the outdoor unit that only required a $273 repair. For context, my AC system is only four years old, and this company replaced the entire system for $7,900 back in 2022. They not only failed to fix the primary issue originally, but they also disrespected my property by trespassing! Ultimately, I had to tell this technician, Jared, to use the main door he had originally entered, instead of coming through my living room and patio to access the AC unit in my backyard. His behavior was unacceptable! So, I strongly advise everyone, especially women, to be cautious when dealing with Buehler Air & Plumbing!

Townsend Air Services - hvac - Updated May 2026

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