This message was sent from Storage Star and my reply is included:…read more Storage Star: Hi Michael, could you spare a few moments to let us know what we're getting right and what we can improve. Storage Star: How happy are you with your Storage Star experience? 0 = Poor, 10 = Excellent What could we do to make your experience better? It's extremely helpful. Have a great rest of your day! Me: I rated Storage Star -5 My reply to their question: Better rates for multiple unit customers, limit increases, better control of rodents (rats) and opt out of individual insurance or provide discount for those customers that do have insurance. Climate controlled units are not the best. You are nickel and dimming your customers.

Terrible service... they ruined a perfect Santa Claus costume. They did not read washing…read moreinstructions, and she still yelled at me to pay them... which I did not pay and they did not recognize or realize their mistake and we're not willing to work with me to solve the issue they wanted to get paid and kicked me out... it was red and white and now it's red and pink .. ‍

They launder all of my shirts at a great price. No complaints.read more

This goodwill is vey overpriced. For example: a tiny candle holder the size of a big shot glass was…read moretwo dollars. There were broken toys for $4.99. A really worn out old photo album for $9.99. I literally bought two planting pots for $1.99 each but the old price was still on them With a huge original sticker that read $.88. They had the nerve to raise it to $1.99. When I pointed this out to the cashier they were just as annoyed as I was. They also agreed with me that the prices were way too high on some merchandise. Seriously, who is pricing these things? Whoever it is is really off the mark. I go to thrift stores because I like cool unique knickknacks. But what about the people that really need these things? Really overpriced. Please... it's a freaking goodwill.

Laredo, Texas's Goodwill has always been too expensive, also selling broken items for way too much…read more Furniture is also priced too high.

me quebraron mi mueble, le quitaron las protecciones que tenia y lo Aventaron, y no quisieron…read morereponerlo en mieble tiene un costo de 2000 dlls

Outstanding job. Scheduling was easy. They communicated with me throughout the day so I knew when…read moreto expect them. The two young men they sent worked extremely hard and quickly. They did not waste time and were absolute professionals. The value for the money was well worth it, I cannot recommend them enough.

Got a nasty crack on my screen so I thought I would check these guys out. I am so glad I did. Gave…read moreme an affordable estimate and about 30 minutes later it was done. Great service, great price and NO hidden fees!!! Thank you Juan.

these guys would'ed quote me a a price until I told him my last name. then he looked at my phone…read moreand said "awe bro its gonna be $300 be cause of the the model and the screen was broken". total bs. they were quick about it but wtf?! $300 for broken glass? in the past its always been around $100 with other repair guys. honestly i think it was just because it was labour day and everyone else was closed and they had me bent over a barrel 'as it were'. never going back. typical Laredo BS. this type of attitude is why we can't have anything nice.

The young lady behind the counter was a total professional but dinging them for charging more than…read morethe allowed and state-mandated fee of $6 per notarization. State law mandates that you pay ONLY $6 per notarization so I was a bit surprised when I got charged $15. I called the State to ask if the fee had changed but they said "No, you should not be charged more than that." Don't know what to tell you other than I am going back to the UPS Store.