We booked here last minute on a Sunday evening in October. The staff was very welcoming and helpful. Leon and Donnaya at the front desk are nice to engage with. This place is fairly clean with some modern updates but has some room for improvement with tidiness. I found some debris from popped balloons around our room as though the guests before us threw a little party in there. Other than that the room was fine. The lobby is on the 5th floor and has live music on Sunday evenings. You can sit out on the patio and have a beautiful of the Nashville skyline as you enjoy. The first floor had a little bit of a sticky substance on the floor when we first went out around 8pm. When we returned around midnight, there was a far larger massive area in front of the elevator covered in the stick substance. In 4+ hours, no one was able to come clean it. That could've been a hazard. Unfortunately, it tracked on our shoes and into our room as well among other common areas around the hotel. The breakfast was surprisingly solid. I enjoyed the coffee, eggs, veggie sausage and waffles. The waffle was the delicious star of the show. They also have milk alternatives and fruits for the more health-conscious guest. read more

First time stayers when going to Nashville, there was two adults and our 16 year-old for a concert. Check in was a quick painless process and loved the food discounts in the bar area especially high happy hour! Room was clean but sleeper sofa was rather strange and very weird to use and was the first time dealing with lol The parking was rather crazy when you can get valet for 50 which is 10 more then I paid for 24 hrs so that I was not a fan. Hotel I would for sure stay at again if coming to town . read more

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Great affordable place to stay. The staff was very polite and gave us recommendations on what to hit out in town. The room was very spacious and the shower is so relaxing. The continental breakfast is pretty good, I suggest arriving early because the cutoff time in refilling is 945am. The bar on the 5th floor is inviting too, the esthetic of it is what captured my eyes. Very nice to enjoy a drink or two. Everything is nearby, we took uber everywhere and it was a 6 minute ride tops 12. Highly recommend a stay here! read more

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Quality/Quantity - Decent hot breakfast, see pictures. Due to my excessive drinking on this trip and all the walking from visiting all the tourist sites, we have been getting up late. 30 minutes before breakfast closes. Well, that is not a good time to get a full breakfast as it seems that everyone is doing the same, so it was during peak breakfast time. A few days, they just could not keep up with demand. Still, the breakfast was good. Atmosphere - Our favorite physical hotel on this trip. The room was clean and very spacious. Full kitchenette. Tables with 3-4 chairs for me to write my Yelps. The first floor has a small lobby. Main lobby on the 5th floor, with a bar and breakfast area. Believe it or not, I did not spend one day in the bar, maybe because this city has so many great breweries! See all my other reviews. There is also an outdoor patio, but it was too cold in the morning to use on most days. Also, they had community BBQ grills that no one used either, see pictures. Small gym that I never used. Valet parking; we used rideshare. Service - 5 stars, the front desk team was great. I believe they knew my wife on a first name basis by the time we left. Price - $2,016 for 6 nights; expensive, but you get what you pay for. That's approximately $336 a night on average. Owner Comment - Congrats to Marriott's success since 1957 and with your 586+ locations. 1927 - Marriott International was founded, and they currently have 8785+ locations. read more

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Stayed at TownePlace Suites Nashville Midtown, and we were definitely satisfied. The rooms are spacious, clean, and well-appointed with all the amenities you could need for a comfortable stay including a small kitchenette, but they also have complimentary breakfast with plenty of options. However, it's nice to be able to bring in and store some goodies in the room. Although not luxury, it did have some higher end hotel look, feel, and pricing. The lobby and breakfast area was very nice, and the staff very helpful. There is valet and self parking, both which come at a cost if you are not ride sharing. The lobby is not on the ground level, so you can walk in, get in the elevator, and go right to your floor without going through the lobby if you want. This also means, when you are in the lobby, it's not as hustle and bustle. While there are sidewalks, the neighborhood isn't really what one would call walkable. You will likely need to drive to any sites or attractions you will want to visit in Nashville, whether those are for fun or work. However, there are some fast food and local eateries within walking distance. Overall, TownePlace Suites Nashville Midtown exceeded expectations and recommend. read more

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This was my first time staying here on my 10th trip to Nash. I was here from Oct. 3-7th. My friend's sister booked it as she got a military discount & is a Marriott member. There were 10 of us girls total. I roomed with two other girls who arrived around 8-8:30am with a group of 2 other girls and they had gone to the check in desk to see if they could check in early & were not allowed to as "the rooms weren't ready." They dealt with a girl named Coral & none of them had anything nice to say about her. She wasn't friendly or nice to my friends. She also (for some reason) charged them in full for their stay which is weird because that is something that isn't done until you check out & mind you she wouldn't let them check in. My one friend was very upset because she used her debit card & she was charged the full amount of the stay, plus incidental charges & the money came out of her bank acct. right away. Apparently she wasn't aware with debit cards any hotel incidentals can take longer than a credit card to be credited back to her bank account. She also missed the sign @ the desk that explains this. She was also sharing a room with another girl who she was going to split the cost with. Coral had told my friend that I was staying in the room with that she would get a text when she could check into the room, which she never got. My friend's sister had arrived around noon to the hotel she was allowed to check in. Once we got to the hotel a little later this Coral girl was gone & there was another young girl who was very nice with a male manager behind the desk. They complained to them about what happened earlier & Coral's mean, unprofessional behavior. They were surprised to find out that she had charged my friends for the whole stay & said that isn't something that they do. She also forgot to mention or offer the $10 (spilt in 1/2) Lyft discount code. Valet guys were always nice. Maxwell is the one who I remember as he was the first one I dealt with & when I arrived I asked "where is the bellhop?" and he didn't know what that was....lol I told him its where I could store my luggage & he said "oh we call that storage." We were all able to store our luggage in "the storage" when we couldn't check into our rooms. Its FREE but remember to tip them, usually $1.00/bag. Hotel was nice & clean. Check in desk is on 5th floor. Room was nice & spacious. Has a little kitchen area with microwave, fridge with freezer, dishwasher & stove top. They do provide dishes, dishwasher soap, dish soap & kitchen towels. Pillows are horribly thin, bed was fine. The Queen beds are really small & I don't know how 2 people could fit in it comfortably? My friend slept on the couch that is provided, there is also a table with chairs. Large closet, iron with iron board. We didn't find a safe in the room. Bathroom has bar soap with a makeup remover pad & in the shower on the wall are a 3 bottles; shampoo, conditioner & body wash. Shower pressure isn't that great but you can adjust the shower head. I wish there were hooks on the back of the bathroom door to hang stuff on. There are two hooks outside the shower on the wall but if you hang your towel on one it covers the light switches. I also wish they had a full length mirror inside the closet door vs in the kitchen on the wall. Also they fridge door opens away from the room door. I almost got hit when I had the fridge door open & my friend came back to the room. Poor place for the fridge. FREE BREAKFAST HOURS: Mon-Fri: 6a-9a.Sat & Sun: 7a-10a. They have a nice breakfast set up that I hit up once. I really liked the crustless quiche. I love how the hotel keeps the coffee & hot water carafes out 24/7 in the breakfast seating area, with the fixings. There is a water filter device on the water fountain on the 5th floor outside the bathrooms, this is also where their gym is located. I stopped in the bar to get a drink but it took me 3 visits before I actually could order a simple can seltzer. There was only 1 bartender working & he was slow & not a good multitasker. The bar seating area is nice & there was a live singer one night. Great view from the bar & has an outdoor patio. The front desk can be slow to as there is usually only one person working the desk. There is a Publix within walking distance from the hotel in a shopping plaza area with stores & other restaurants. There is a Dunkin Donuts right next door too. There is a Burger King right across the street & a Subway right next door to the hotel. 7-11 gas station/convenience store right across the street, took us like 2 mins to get there. Broadway is about a 10-15min ride if you get dropped off @ Ole Red and one night 2 of the girls walked back to the hotel from a bar on Broadway that took them 25mins. I love staying closer to Broadway but this hotel wasn't that bad or that far away from Broadway. I'd def. stay here again if needed. Enjoy your stay!! read more

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Hotel bar was awesome! We stayed at the hotel for my sister's Bach trip. We got a 2 queen beds and kitchen area and a couch and table. Rooms were very spacious and lots of outlets. They also give you discounts on Ubers and Lyfts like one per day at the front desk. Staff was super nice and accommodating! read more

TownePlace Suites - Lavender martinis - Hotels Near Me - Nashville, Tennessee

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We stayed here on a whim while on a spontaneous overnight trip to Nashville this past weekend. We left another hotel right after check in because it was...gross, and booked this instead. Parking is confusing when you get there but your only options is $50 to valet park or $45 to park in a separately owned 24/hr lot next door. That was a bummer but I got over it. The room was so nice and so clean, which I was expecting. The front desk clerk was absolutely lovely and got a pack-and-play sent up right away for our daughter which was so awesome. Will absolutely stay here again when I am in town. My husband did break his ankle in the lobby (literally) but that was a whole separate thing Thank you Marriott for never letting me down! read more

This hotel was fabulous! I actually preferred it being a little outside downtown Nashville. We were able to check in a little early which was a huge help, Kayla at reception was especially nice and came to find us when our room was ready. The free breakfast was one of the best ever - anything you could want was on that buffet! The room was very comfortable and so was the bed. We always travel with a noise machine and earplugs (and I highly encourage everyone to do the same) so we didn't have any issues with noise. The Lyft credit was a brilliant touch! Would definitely stay again. read more

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Better valet parking. Took us over an hour to get our car. They lost our car keys also.

Checked in to this hotel for a work conference here in Nashville. So far, it's excellent. They granted me early check-in, which was huge, since my flight got to town fairly early in the day. The room was clean and large. Staff was very nice and accommodating. I highly recommend. read more

BEWARE!!! My bestie and I stayed here a few months ago for her bday trip. The overall look of the rooms and hotel are great. Location, GREAT! Customer service at the location GREAT! However, the day we arrived and went to our room, everything was fine until my bestie sat on the couch and then her skin began itching. For some reason she thought she was having an allergic reaction. No biggie, we went to get allergy meds. The following night I too started itching on my arms, so now I was confused. While I was laying on the bed the 2nd night, she suddenly smacked me on my back really hard and said OMG! ITS BEDBUGS!!! We literally took the bedbug in a napkin and went to the front desk to show the staff in which right away he rectified the situation by switching our rooms but after that we were freaked out checking all of our belongings to make sure we weren't carrying any back to the changed room or worse, back home with us. The reason for my 1 star was not only for the experience but for the fact that he said the hotel would be following up which they never did even after me reaching out to them and still no response months later. read more

TownePlace Suites - BEDBUG! - Hotels Near Me - Nashville, Tennessee

Everything. The check in process, employee was not friendly. My room shower was dirty, I was double charged for parking. It has been a nightmare to get my money back. I was given a long email that I'm not sure someone will ever respond. read more

TownePlace Suites - Shower - Hotels Near Me - Nashville, Tennessee

This is a cute little hotel. A little far out from all the activities, but they do give you a free Lyft code. The rooms are very nice. They didn't have the standard toiletries though. They do have a restaurant on site at the lobby floor. read more

TownePlace Suites - Hotels Near Me - Nashville, Tennessee

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Very modern, clean hotel located but to the side from the action but yet walking distance. We spent a lovely evening in a nice clean quiet room. Because we were here for short time, we decided to drive 4 minutes to the downtown location and pay for parking. The valet was a huge bonus and the guys were amazing. They were extremely polite when we arrived and had the car ready when we were ready to leave , I will definitely stay here again. read more

The room itself is so spacious and comfortable. The location is pretty central to all neighborhoods - Broadway, 12 South and the Gulch were all about 10-15 minutes away, by car. But man does the service suck. When we checked in a man helped us and he wasn't friendly at all. He honestly seemed bothered and like he didn't want to be there. We originally had two bookings - one with my dad's Corporate discount and one without. A few weeks before our trip we cancelled the room without the discount (or so we thought). When we checked in, turns out we cancelled the wrong room and found out we were laying over $200 more for our stay because of mix up. I realized this when I tried to give the man my discount form and he told me I didn't book a room that required the form. I was confused because I didn't know the wrong room was cancelled. Instead of trying to understand why I was confused and question that maybe there was a mistake, the man just continued to check me in and state I didn't make a reservation that required the form. Like obviously I made a mistake and good customer service would mean trying to help the customer. Well, not this man. I'm not upset about the fact that I didn't get the discount because that's clearly my fault, but more so that the man could clearly tell that I made a mistake and he just didn't care enough to try to help a girl out. Later that day, I went down to the lobby to collect my Lyft codes for the day and he gave me attitude when asking if I've used it before and was rudely giving me instructions on how to add the code in my app. I don't know what this man's problem is but he could really use an attitude check. Probably shouldn't be at the front desk interacting with guests if he's going to be a jerk the whole time. That being said, the room was really nice. We had a full kitchenette, a dining table and a couch. It was perfect for three girls on a girls trip. I'd recommend for a nice stay but hopefully you don't get the jerk of a man helping you! read more

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$40 a day for parking. No free handicapped spaces. No daily housekeeping. Desk staff wasn't friendly or helpful with giving info or answering questions. I'll definitely stay elsewhere in my return to Nashville. The room was nice/clean upon arrival. read more

Brand new hotel in midtown Nashville. Great location. Friendly staff, very professional and Well trained. Just know the valet parking is right when you enter the property. There is street parking across a busy road for free. Free breakfast is included each morning and the bar is well stocked with a variety of selections and specialty cocktails. The bartender is friendly, very knowledgeable and energetic. The rooms are large with a well equipped with a mini kitchen, Beds are comfortable and clean. Bathroom is a good size with all the amenities. When I'm in Nashville - I will be back! read more

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One of the cheaper hotels I could find that was still near downtown Nashville. My wife and I enjoyed the room layout and that it included a kitchenette. We didn't have much of a view from our room as we were on the back of the building. The hotel staff was very friendly and helpful. The daily $10 off 2 Lyft rides was a nice touch. My wife was particularly smitten with the shampoo and conditioner. Apparently it was primo stuff read more

Starting with customer service at check in, this place was GREAT! The valets were also very friendly when I first pulled up, so I don't want to overlook their efforts! The young, beautiful girl with brown hair who checked me in provided excellent service and information about the hotel, the area and their amenities. I then went into my room, a corner room on the 8th floor and it was beautifully decorated and furnished! The only issue I had was there was no hand soap. But the place was fresh and looked like it was recently renovated. The bed was firm and comfy. Location is decent, a little sketchy late at night if you're walking back from Broadway, especially with the Hustler strip club across the street. I needed to check out and leave at 3AM the next morning and the valet was quick to bring my car around, without delay! I'll definitely stay here again! read more

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The staff at the hotel were very very friendly and 5 stars, from the young man who cleaned our room on the 9th floor, the desk ladies and the valet staff. The room was spotless, modern and comfortable . One issue was awful a giant palmetto bug crawled in one night. Now I am raised in Florida and know they can fly in from outside so we won't freak out. The highlight was valet guy Phil. He was wonderful with great tips to help and enhance our visit to Nashville. He was super helpful. All the items above would have gotten the hotel a better rating except for 2 things. The breakfast was like eating cardboard and boring. The same exact stuff each day and tasteless. I have been in cheaper hotels where they at least mix it up occasionally. The other complaint is the parking. $35 a day. I know this is common in big cities everywhere but I would rather pay a little extra and have it inclusive. I find if you are a guest in a high establishment then treat you that way and have parking be a perk. Also add a more available link pamphlets and info on things to do in the area in the room. Or hire Phil as a concierge. read more

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New hotel so expected it to be relatively clean. Gross. Bed comes with strangers hair attached. read more

TownePlace Suites - Checked in today, have part of someone else's hair attached to my bed. - Hotels Near Me - Nashville, Tennessee

This place was great, clean, and had friendly service. The kitchenette was a nice addition to our stay in Nashville. Only an $8 Uber or Lyft ride to downtown/Broadway. read more

The hotel is very nicely appointed. This hotel is located in close proximity to downtown. You enter on the ground level, and must go to the 5th floor to check in. We were greeted at the counter desk to check in. The staff is quick and efficient. They told us about the free breakfast, the bar area for happy hour, and the room cleaning. The room has a full kitchenette with dishes, pots and pans, drink ware, a stovetop, refrigerator, dishwasher, and refrigerator. The room had a king-sized bed, sofa, and LG TV. The bathroom is typical with a step-in shower. Everything was nice except I have one bone to pick. The room cleaning policy is you must notify the front desk if you want the room cleaned, as they do not clean each room every day. We stayed Thursday, February 13 to Sunday, February 16. Saturday morning house cleaning knocked on the door and left fresh towels. When do they clean if I am there for 3 nights? Seems like each occupied room should be cleaned every other day on a rotating basis. Meaning the room should be cleaned after the 2nd day regardless of if I notify the front desk or not. I took off 2 points as I feel the policy needs to change. read more

Unfortunately this is the worst Marriot branded hotel stay ever. The refrigerator in my room leaked every night. After telling the front desk AND manager they did nothing to rectify the issue. I explained how I needed to to buy and store a cake and they didn't care. Then front desk called me at 3 am (while I was sleeping) to try and move my room. Wtf??? In the middle of the night they wanted me to wake up, pack my stuff and move. On my last day I spoke with the manager who said sorry but didn't do anything to try and make it better. Do not stay here, there are other places to stay that I'm sure will serve you better. read more

I enjoyed my stay. I chose this hotel because of its proximity to the freeways. I was able to get to my son's school in 7min. The beds were comfortable and the room was clean. Be mindful when reserving a room since not all suits come with a tub. The hotel provided complimentary shampoo , conditioner and bodywash. The check in desk is on level 5 and your parking package includes valet service (there is no self parking). Also, the valet service allows you to send a message when you need your vehicle. The front desk also gives you 2 vouchers for a lift ride ($10). The complimentary breakfast available to guests, had plebty of options and fresh fruits. As far as safety, in order to get to your floors, you need your room key. There is also a bar available should you need a drink or two. I'll be in Nashville again in August to drop my son off to school and this is the type of place I'd to stay in. read more

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I read reviews prior to booking. No amenities whatsoever. For the price they charge you'd think they would offer something. No restaurants, not spa. If you want these things go elsewhere. Only thing good was the $10 credit for Lyft. So disappointed. read more

Amazingly quiet and tucked away from the chaos of downtown touristy hustle and bustle. The overall culture of the staff are very relaxed, and everyone from the front desk staff to the housekeeping ladies and gentlemen has very helpful attitude. Ideal and walking distance from downtown. Free continental breakfast with later times in the weekend serves for the weekend revelers, and earlier weekday breakfast times goes well with executive type early-day starters. This place is highly recommended for the above reasons. read more

No getting daily housekeeping when specifically requested at these prices is inexcusable. The covid excuse is not doing it. Microwave oven clock is too bright (circuit breaker fixed it). Hotel is not Midtown as in the middle of what is going on, it is a longer Lyft ride especially peak when we had a half hour wait. They do give two $10 Lyft credits however we regret not staying downtown. Housekeeping at a Marriott property is EXPECTED. read more

The Hotel is 4.5 stars but the bar "High Note" on site is terrible. The drinks were terrible. I ordered top shelf, had all of the right names but not good. Returned both drinks and was hit with a $32 dollar bar bill. Asked the bartender if there was something he could do and was told he couldn't do anything. I asked for the manager and the only thing she was gonna do was give us drink coupons or food coupons for the same place. If your product is bad on 2 different drinks then it's your product or your bar tender is bad. I don't want a coupon for the same Bad experience. read more