I apparently spoke too soon. They DID charge me $7.00 for parking. It was a separate charge that…read morewas NOT on the printed invoice and was charged at some point after my stay. Not cool. But then 2 days later there was a random $50 credit from the hotel. Now I'm confused! All is well that ends well, I suppose.

Under construction Tv doesn't work…read more Uncomfortable furniture. Checked out immediately after checking in and moved to new hotel. They still charged!

Air conditioning is powerful and quiet. I like the walk in shower. Tub showers in a hotel are so…read morestupid. You'd be nuts to sit in a bathtub in a hotel. The mattress is kind of sprung/worn out. Some wash cloths aren't particularly clean. The bathroom sink faucet has a worn out cartridge which causes it to leak from the handle onto the countertop. The room has a peculiar odor, reminiscent of a sewer backup. Running the A/C and the bathroom exhaust fan don't seem to remedy the aroma. I got used to the smell after a few minutes.

Great stay at the TownePlace Suites By Marriott in Midland. The hotel was clean, comfortable, and…read morewell maintained, and the staff were friendly and welcoming throughout our visit. The room was spacious and very relaxing, making it a perfect place to unwind after a long day. Overall, a very pleasant experience and a hotel we'd gladly stay at again.

Stayed here for the weekend and it was great! Hotel was very clean and for a wonderful change of…read morepace, the a/c actually went as low as I wanted it to. Staff were very nice. Next time, I'll give the pool a try.

Pros: Decent price, good breakfast selection, friendly staff and complimentary toiletries if you…read moreforget. Bed was comfortable. Cons: Gym wasn't stocked - no cups, no towels and a little unnerving- there was a bullet hole in the window of the gym I was shocked it wasn't replaced or at the very least covered up. And I couldn't find a water bottle fill station so had to use their water fountain and the water was pretty gross tasting. So in summary - if you need a friendly place with a good breakfast for a quick stop this was just fine for that. I don't think I'd book again if wanting to use the gym and other amenities while there.

Hotel staff is very friendly and always willing to help. They are not always able, or authorized to…read moremeet our needs. First stay here we got a non smoking room someone had smoked in and because they were sold out, they could not move us until the next day This is my third week stay here over the last two months. This time I found a broken cabinet door in my room and an iron that does not work. They fixed the cabinet door while I was at work, but I still have a very cold iron to iron my shirts. The restaurant is excellent and the food is great, albeit pricey. The bar is high dollar (surprise!), but the hours posted are not honored and I never can know when it I will find it open at all. They just closed the pool for the season and padlocked the gates so I can't even sit by the pool or enjoy the outdoor fire pit The little grass islands in the parking lot are heavily over watered everyday, so don't park next to any grass or get your car water spotted and be prepared to walk through rivers of water everyday in the parking lots . The beds and pillows are decent. The gym is well equipped with steppers, treadmills, free weights and weight machines. I do love the proximity to the Midland 250 Loop and the HEB for shopping for supplies! The best part of this hotel is definitely the friendly and caring staff. Thanks HGI Staff, you are appreciated!!

This hotel is old and run down. One of the elevators was out of service, causing delays. The…read morerooms need major renovations as several tiles in the bathroom were broken. The tub and sink were beyond cleaning and should be replaced. The floors in my room were creaky and squishy. I'm not sure this building is structurally sound. Last, the entire hotel was out of facial tissue. No tissue in the rooms. When I asked the front desk about this, I was told the hotel is waiting on a shipment to arrive. Can't the manager go to Sam's (walking distance from the hotel) to buy some? HGI apparently is not in the hospitality business.

Staff energy is a split experience: the overnight front‑desk person radiates pure "please don't…read moretalk to me," but everyone else more than makes up for it. The daytime team is warm, upbeat, and genuinely conversational -- the kind of folks who'll ask about your plans on the way out, remember what you told them, and check back in later with a natural "so how did it go?" that feels personal rather than scripted. Breakfast is simple but surprisingly delicious, the kind of unexpectedly good start that makes early mornings easier. The poolside gazebo is a standout -- a shaded, breezy escape from the relentless West Texas heat, and one of the few places outdoors where you can actually relax without melting. Rooms are clean, well furnished, and comfortable. Beds hit the sweet spot between soft and supportive, and the AC doesn't just work -- it thrives, keeping the room cool even when the outside temperature is doing its best impression of a blast furnace. The location is another plus: a short walk gets you to several restaurants and a full grocery store, making it easy to grab dinner or stock up without needing to drive.

We called and asked the hotel if they had 2 adjoining rooms available while on our way to Midland,…read morethey confirmed they had ADJOINING rooms available so we booked and paid over the phone. When we arrived less than an hour later they told us they booked us 2 rooms but they did not have adjoining rooms available. We asked for a refund as we specifically requested adjoining rooms during the booking process, the lady at the front desk was EXTREMELY RUDE and refused to process a refund, stating they had a 24 hour cancellation policy. This did not go well for any of us. I feel like they intentionally lied during booking to take our money knowing they would not refund it when they were not able to meet our needs. I will admit that I got ugly and tempers flared, she would not allow me to speak with the "Manager on Duty", she told me she did not have a phone number for him. She did finally send him an email and he agreed to refund the money (in 3 business days, I'm still waiting). I am hoping they give the refund as they stated, if not I will spend the money on an attorney. I will never waste my time or money with this hotel.

Convenient for the purpose of why I was there - I was in town for a work trip! Plenty of parking,…read morecheck in was a breeze and they have a restaurant and bar downstairs as well which makes everything in a central location. While I was there I did need a DoorDash delivery and it was from the target which was close by - they also had an HEB pretty close as well. For a quick place to reset and refresh this is definitely place to keep in mind. Thanks Four Points. Xoxo.

Unfortunately, my stay was very disappointing. The service was horrible, and the staff was…read moreunhelpful and unprofessional. Requests were ignored or took far too long to address. For the price, I expected much better customer service and attention to guests. I would not recommend this hotel and will not be staying here again.

TLDR: Cute room, friendly staff…read more I went to bed late like at 11:30 PM, and after I slept for what I thought was seven hours I decided I should get up and go to breakfast. It was actually just after 1 AM. I didn't sleep at all apparently. And how could I with the loud nightclub next door. I made my way downstairs and I asked if I could switch to a different room. They said yes and they gave me a new room, which was actually on the same side of the hotel. So I went back down to the front desk again and this time they gave me a room that was on the opposite side of the hotel. So if you stay here, be sure to ask for a room on the residential side and not on the bar side. Unless you're into loud music pumping through your window while you're trying to sleep. Also, the blackout shades didn't really work and the light from the nightclub was also coming through the window. That's why I thought it was time to get up. Once I was able to fall asleep, which was after 2 AM, I slept OK. This had more to do with my state of mind and less to do with the room or the bed. The bed was comfortable, but I had a lot on my mind. I got up for breakfast at 7 AM and I was downstairs at 7:15 AM. They had eggs and the thinnest bacon I've ever seen in my life, and when I and another guest went to get pancakes we found that there was no batter in the machine. Also there was nothing in the frozen yogurt machine. The container for the oatmeal was full of boiling water which was spitting at me while I was trying to get oatmeal. It turns out the breakfast matron was distracted and that was because her tires were slashed the night before. Apparently a lot of people on her street got hit as well. Not a good start to the day for her. I wished her a better tomorrow. I would stay here again, but honestly I hope I never have to go to Midland again. More about my state of mind.

Only one hiccup, but other than that it is perfect. The hiccup, so you know up front, is there is a…read morenight club right next to the hotel, so it was loud as hell, with the club music, cars with their bass turned up, and cars revving their engines. Of course they close at 1-2 am, so we had to listen to that for hours. Other than that everything thing was perfect, large spacious rooms, the bed was perfect, very clean, no bedbugs, and the breakfast was great! I loved my stay, it's just the noise from next door. If I come back I Will stay there, except ask to be on the other side of the hotel.

The hotel was neat and clean. The night clerk when we checked in 12/7 was super helpful. My sister…read moreis highly allergic to feathers and he made sure to let us know that the feather pillows were removed. He brought in foam pillows and asked if we needed extras. The breakfast buffet was fine. The free Wi-Fi worked. The cleaning staff did a good job. Price was reasonable considering we booked last minute for a funeral and it is early December.

This deserves a 5 star post! Customer service means actually caring about your customers. Our…read moreborder collie Bentley traveled everywhere with us, making frequent visits to the Fairfield Inn & Suites in Midland. We checked in late last night saddened by the loss of our sweet boy Bentley. Overnight Kass had placed a goodie bag on our door with a beautiful drawing of our sweet Angel Bentley! Wow, this was so special! A reminder of how special Bentley was, how caring people can be and a reminder that Bentley does in fact still travels with us! Thank you Kass and thank you Fairfield!

Bikes blues and bbq visit. Great breakfast and service. Room was clean and everything worked as…read moreadvertised.

Stinky. Arrived Wed. - bag & black box. The custodial staff left it. Second bag emerged. The whole…read morefloor smells. Front staff informed 3 separate times. Still in hallway Fri.

This was a great place to to spend the night. The receptionist was wonderful and welcoming! The…read moreplace was very clean and they had a nice bar! The room was wonderful and quiet and the view of the city was beautiful! Breakfast was included and it was good. Will stay here again!

This hotel was very comfortable, very clean, and very considerate. We were traveling with a large…read moregroup, 50 plus, for Special Olympics. We had a last minute room addition and they helped add the room. We had very early start times in Saurday, so they began their excellent breakfast buffet an hour early to accommodate that. They had no problem being generous and kind to all of our special needs members, and went out of their way frequently to help. Things I noticed were the shampoo, conditioner, and body wash were all un large sizes inside the shower, and the font size was giant, so I could read them even with my glasses off. The floors were very high quality wood look tiles, and the sofa was wide enough to become a twin bed without pulling anything out and very comfortable. There ŵere two sinks and the toilet was separated from the shower so it almost felt like a bath and a half. Highly recommend this suites hotel.