Overall, I had a great stay and would definitely consider staying here again as I was in town to…read morevisit family. The room was very spacious, the bed was large and comfortable, and my husband appreciated the big TV. The shower had great hot water. The hotel itself is very nice, especially the lobby and bar area. Parking was easy and convenient as we're able to park right in the front entrance with no issues both nights being there, and the location is excellent. It's right across from Torchy's Tacos and next to Starbucks. The only reasons I didn't give it 5 stars were that the pool was smaller than I expected and there wasn't a hot tub/jacuzzi. Also, because of the hardwood floors, I could hear the guests upstairs walking. Overall, it's a clean, comfortable hotel in a great location, and I'd recommend it and I would stay again.

My husband and I decided to treat ourselves to a staycation and were so excited to try the…read morerestaurant. Unfortunately, our experience was incredibly disappointing from the moment we arrived. First, the hostess didn't greet or acknowledge us. She simply stared at us before eventually seating us. After we were seated, we waited... and waited. No one ever came to our table. We were never greeted by a server, offered water, or even acknowledged by any staff member. What was supposed to be a special evening ended up being a frustrating and disappointing experience. We were genuinely looking forward to dining here, but being completely overlooked ruined what should have been an enjoyable part of our staycation.

Great accommodations when traveling with a team and needing groups of rooms! This hotel helped us…read moreas we came down from Amarillo for volleyball playoff matches. The breakfast bar is not relegated to a specific dining room off the lobby but is set-up in the lobby each morning. There's ample space where the food sits but dining tables seemed a bit limited. Overall, the room was spacious and comfortable with many amenities (like microwave, fridge, stove top, and full wall of countertop space). This was a great place!

The stay was pretty mundane until the last night of our stay and the headboard of one of my kids…read morebeds fell at around 3am and scared the crap out of myself and my wife. I got up looked around and couldn't tell what it was. My wife noticed at 630 in the morning the headboard was slanted and immediately called the front desk and reported it. Upon receiving our bill they charged us $565, although Assistant General Manager Andrea Collin's only claims $500. The headboard was clearly being held up by cheaper plastic wall anchors. They're claiming we must have been too rough, or bouncing on the bed, none of which is truth. $565 for a headboard being remounted is an absurd price, and screams scam as Hilton HHonors policies are location specific. Until Andrea Collin's is out over there I wouldn't stay, because you will probably be charged with some sort of damage, regardless if it's wear and tear

01/06/2025 After…read morereading the reviews, I was worried that I'd have a bad experience at this hotel, but I did NOT! Upon arrival, I received a warm welcome by Samantha. Check-in was fast and simple. I've never experienced this even at the hotels where I'm a regular. Because of the reviews, I thoroughly inspected my room and didn't find any evidence of insects nor bad smells. I even removed the linen to inspect the mattress. My room and the hotel smelled clean. My room was very clean and although it was freezing outside, I couldn't tell because the room was warm without turning on the heater. Instead, I slept with the AC on. The mattress was extremely comfortable, the pillows were just right, and I got the best sleep I've had in months. The curtains are definitely blackout, major plus! The property was very peaceful. The room is equipped with everything you need for a short term or long term stay. The room has two desk, one that rolls so you're free to position yourself wherever you'd like to work, research, or play games etc. There's nothing like a shower with hot water, most have lukewarm warm if that! The only thing I'd change is the position of the tv. I suggest mounting it on the wall or moving the tv and dresser to the center of the wall. I didn't eat breakfast but it smelled and looked good. Everything went right with my stay, and I'll definitely make another reservation here again. Before leaving, I also gave a positive review to the manager, Lacey. She was very friendly and professional, excellent customer service! Thank you!

I picked this place out based on the reviews. In town for just one night and needed a good place to…read moreget some rest after driving in from Fort Worth, then training the next morning. I was impressed with the cleanliness of the room and the nice breakfast offering.

When in Odessa this is the place to stay. Rooms are clean and well kept. Staff is friendly and…read morehelpful while greeting you with a smile.

Fantastic service during COVID! Face masks required in all public areas and plastic dividers are up…read morebetween you and the the check in/out staff. They also have tables set up to help enforce the 6 foot distance recommendations, which are greatly appreciated. They do not do daily housekeeping at this time to reduce contact between people during COVID and let you know ahead of time. Before checking in, I received a helpful email with all of the changes due to the pandemic. It was really helpful! The staff is really helpful and allowed me to check in as soon as the room was ready without additional fee. I was also able to upgrade to a king studio suite without additional cost because it was available and I'm a Hilton Honors member. It's been a really comfortable stay and I love having the fridge and microwave in my room with the uncertainty of the pandemic. It makes me feel a lot safer to eat here with take out.

Bikes blues and bbq visit. Great breakfast and service. Room was clean and everything worked as…read moreadvertised.

Stinky. Arrived Wed. - bag & black box. The custodial staff left it. Second bag emerged. The whole…read morefloor smells. Front staff informed 3 separate times. Still in hallway Fri.

Pictures say everything you need to know about the standards of this hotel…read more 1. Staff is super friendly. That is the only positive 2. I spoke to front desk and informed them of problem, spoke to front desk again in the morning, called front desk 6 hours later asking for manager to call me. Called 1-800-Hilton and they were unable to get in touch with hotel. I tried to handle this with hotel staff, management and 1-800 number. Zero customer service and no attempt to make things right. This is not a safe hotel in regards to cleanliness or security. Stay away from Hilton and especially this hotel. I have stayed in Motel 6 that are 5 times cleaner, nicer and much better customer service.

Beds are not as comfortable as other hotels in the area. Besides that, great hotel, great hotel…read morebar, and great service

Words cannot fully describe our appreciation for the kindness, compassion, and hospitality we were…read moregiven during our stay. Our 27 year old daughter died suddenly at work and we made your hotel our home for 6 days. We had 8 rooms for family and some very close friends. You opened your conference room to us and we used it as "home base". Your staff was wonderful across the board. So kind. We have never felt this way about a Hotel and their team. We will choose this hotel every time we need a place to stay in Odessa. The hotel and all the staff were a blessing to our family during an extremely difficult time. We are forever grateful. Jim, Adrienne, Luke, and Lauren Horton

This 2-Star motel is every bit 2-star, if not 1. I don't believe its a custodian or service staff…read moreissue but more of a maintenance issue. Room 118 was rough. Never felt comfortable taking off my shoes, even in the shower. The room smelled of cigarettes (the lobby smelled of fabuloso) and I only had relief after purchasing a scented wall plug-in. I posted pictures of my room for further proof of maintenance concerns. This place is packed so they're definitely not having any problems with booking guests but the 3.5 star rating was deceiving. Positive notes: quick and efficient check-in, coffee and a cold breakfast available each morning, plenty of clean towels, and new towels were replaced on day 3, the window unit cooled the room well, and cheap ($200 for 3 nights) you get what you pay for. Now I know.

This Best Western Plus. Was one of the best hotels I've stayed at. The staff were so friendly and…read morewelcoming. I absolutely love this place. I'm here now and the lady at the front deserves a raise. She is so nice. When I come to Odessa I will only stay at this Hotel. Thank you staff!!!!! Oops forgot to mention the rooms are super clean smell fresh as soon as I put my head down on the pillow I was out. Wow!!!!!

Hard not to leave a quick review of this place! Honestly I had a great time here with my family…read moreduring our cross country road trip! We were only here for a short time but check in was real fast and easy we got into our rooms with little to no wait! The rooms were a little outdated but we were only there for a night and didn't bother us overall as they still were very nice compared to the other hotels we stayed during our trip! The pools were very cute but the slide was off when we visited sadly or we definitely would have tried it out! Still took a tiny dip in the pool and it was nice ! The breakfast was okay but honestly they're are some very awesome food places around the area and I'd definitely recommend them over eating breakfast here but that's because I'm picky overall we had some really great fun here!

This place was a nice experience during the week. However, the weekend was very disappointing. It…read morewas very popular for families which is very understandable. It is not acceptable though to allow kids to run around the hotel, knocking on doors, and saying inappropriate thing to female.guests.. Also, the next day on Sunday, breakfast was stopped early without letting anyone know. We had to go elsewhere and pay though breakfast was a perk for our stay supposedly.

Age dated, but the rooms are large and the bet comfortable and they have Starbucks coffee in the…read morerooms. Plus, you can park close to your room if you're on the first floor with a room facing the parking area. And after a long day on the road, it was great to find they had an in-house bar and restaurant. And two free drinks per person was a welcome surprise. And the breakfast buffet was one of the largest and best I have seen in the US.

I'm giving the hotel a mixed review 'cause I was pretty disappointed to find the pool closed during…read moremy stay. It's about to be 100 degrees this upcoming weekend, so I didn't really understand the reasoning behind it being unavailable when guests need it most. Especially the jacuzzi. However, the silver lining was stumbling upon Por Ali Spa right next door next to the lobby. It was unexpected, but it was an absolute oasis in the middle of deserted West Texas! I've traveled a lot, but the deep tissue massage I received there was hands-down the best massage of my life, period. The hospitality was outstanding and I felt incredibly comfortable with the entire team. Beyond the massage, I got a great haircut and even got convinced on my very first pedicure--which, after such a great experience, definitely won't be my last. They even have a full-service coffee shop inside which made the whole vibe feel really upscale and luxury, again really unexpected. If you're staying at this hotel and find yourself bored or melting in the heat, do yourself a favor and go to this spa. The staff there treated me like royalty and totally changed my perspective on my stay in Odessa. Highly recommended!

This hotel is an absolutely terrible hotel. I was physically assaulted here five years ago. I'm not…read morethe only one I have another friend that was assaulted here. Really dangerous people are welcome in this hotel. If you look it up on court records, there has been rapes, multiple physical assaults, and a lot of gang activity. Please stay away from this hotel. I don't even know how it's not shut down yet. Unsafe and please be careful if you stay there. If you don't believe me, call the Odessa Police Department ask them if the hotel is safe. We will tell you there are many assaults there that happen. Please be careful out out of town if you're not local, watch your back.