1. Towne House Motel

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Norwalk, CA

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Towne House Motel

3.0 (2 reviews)
ModerateHotels

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DoubleTree by Hilton Hotel Los Angeles - Norwalk - Meeting Room

DoubleTree by Hilton Hotel Los Angeles - Norwalk

(235 reviews)

$

This hotel is definitely starting to show its age and could use a refresh in several areas. My room…read moreappeared to have a recently remodeled bathroom, but the furniture and overall condition of the room were clearly showing their age. My room faced the freeway, so if traffic noise bothers you, I would recommend requesting a room on the opposite side of the hotel. That said, the staff is what truly makes this property shine. They deserve 5 stars. Every interaction I had with the staff was friendly, helpful, and genuinely pleasant. They really went above and beyond and made my stay better than it otherwise would have been. If I'm back in the area, I would definitely consider staying here again, primarily because of the outstanding staff.

Overall decent hotel in the Norwalk section of town. Good thing about this hotel is that there is…read moreample parking, and it's tucked behind a movie theater and a few restaurants, so it feels a little secluded. Parking was $15 a day. The staff here is very nice- the've got those great, warm cookies waiting for you whenever you want them, which really goes a long way after a busy day. The room itself was very average. One of my biggest callouts was no matter how many lights I had on, it never felt bright enough, and the TV channel selection was underwhelming. The gym facilities were better than expected with lots of natural light and good equipment, although, they could've used more exercise mats. My status gave me an $18 credit to use at the conscience store. The stock was rather odd with very little consistency. I would usually get some gum, water, cereal, but then they would have no milk. Once I tried the fresh fruit cup. Worst fresh fruit I'd ever had in my life. This area definitely needs work. Despite the inconsistencies, I feel like this hotel does try, and while the building is quite worn, I think it makes up for it with friendly service, better than average gym and parking & delicious cookies on demand.

SpringHill Suites by Marriott Los Angeles Downey - continental breakfast

SpringHill Suites by Marriott Los Angeles Downey

(43 reviews)

$

Nice and clean, well renovated. Good location for travel and life. Front desk is friendly and glad…read moreto help. Breakfast is good. I love the spacious lobby, good place to enjoy FIFA World Cup.

If I could give it negative stars I would…read more An absolutely unacceptable experience and a serious failure of basic hotel security. We paid approximately $570 for two nights and arrived from Las Vegas around 11:30 p.m. with three adults and three children, including two toddlers. One adult was recovering from ACL and meniscus surgery. The front desk gave us a working key to someone else's occupied room. We opened the door to find guests sleeping inside. If they could give us access to another guest's room, how could we feel secure in ours? They then offered us a king-bed room, let us accept it and wait approximately 20 minutes, and announced that it wasn't available either. Our paid reservation apparently meant nothing. We had already awakened our sleeping children, gotten them out of the cars, and unloaded three strollers, luggage, and belongings. We then had to load everything--and our exhausted children--back into the cars and drive to another property while our family member recovering from surgery endured increasing pain. Their supposed "sister hotel" turned out to be a motel with no suite, no breakfast, and dead bugs throughout the room. Photos are attached. Our arrival wasn't properly confirmed, and the paperwork contradicted itself about who would pay. We reached the room around 2 a.m., but our children were so unsettled by the ordeal that they did not settle back down until 4 a.m. The entire reason for this trip was my dad's meeting near the original hotel. From the replacement location, it took him two hours to get there with traffic. After putting our family through all of this, offering free parking was insulting. We are requesting a full refund, reimbursement of additional expenses, and meaningful compensation. This was exhausting, frightening, and completely unacceptable

Norwalk Inn & Suites - Roaches and it was all over the place.  No refund or nothing.

Norwalk Inn & Suites

(54 reviews)

$$

My husband and I booked a room with the three king size beds through Expedia. The front desk lady…read morewas polite and prior to arriving at the location, she had called me to confirm our reservation which I thought was nice. Check in was at 1pm but we had told her we'd be late due to the Saddleridge brushfire and she was totally fine with it. There is a $40 deposit, but you get it back once you check out. When we arrived in our room, it was decent, and cleaned. It was definitely perfect for my family of 6. We had no problems whatsoever. I was lucky enough to find this place because all of the other hotels were fully booked and were ridiculously overpriced. If we were to spend our weekend in LA again, I would book this place again.

My stay at the Norwalk Inn Motel was a mixed experience…read more Upon our arrival, the front desk attendant was courteous and accommodating. Although she was somewhat difficult to hear during the transaction, she facilitated a smooth and efficient check-in process, and her professionalism was appreciated. Regrettably, the checkout experience significantly altered my overall impression of the property. Our stay lasted two nights, with a scheduled checkout time of 11:00 a.m. We were running slightly behind while gathering our belongings. Rather than receiving a courteous reminder that checkout time had passed, a staff member approached our door and knocked loudly in a manner that was abrupt and alarming. Upon opening the door, she immediately began speaking in a raised and forceful tone, repeatedly instructing us to hurry and vacate the room. We calmly explained that we were nearly finished and required only a few additional minutes. Instead of allowing us to complete our preparations, she continued to raise her voice. When we requested that she moderate her tone, she denied being discourteous while continuing to speak loudly. She then placed her foot in the doorway and entered the room while we were still present and in the process of collecting our belongings. Additionally, she remained outside the room, observing us until we departed. This interaction caused considerable discomfort and a sense of intimidation. After completing the checkout process and proceeding to the front desk, we discovered that the same employee was now attending to guests there. She processed the return of our cash deposit; however, the procedure took an unusually long time. When we politely requested her name, she appeared reluctant and responded with visible irritation. As the situation continued to escalate, I began recording the interaction on my phone. In response, she also began recording and became increasingly confrontational. As we exited the property, she followed us outside, continued speaking loudly, and repeatedly stated that she intended to report us. I fully acknowledge that hotels maintain checkout policies and that guests are expected to adhere to them. While a brief delay on our part may have warranted a reminder or even a late checkout fee, the manner in which the situation was handled was inappropriate. Being addressed in an aggressive tone, having a staff member enter our room without consent while we were still present, being monitored as we gathered our belongings, and experiencing continued confrontation at both the front desk and outside the premises were all unacceptable. What began as a pleasant stay concluded with one of the most unprofessional checkout experiences I have encountered. I respectfully encourage management to review any available security footage from the hallway and front desk, address the conduct of the employee involved, and consider implementing additional customer service training. All guests should be treated with professionalism, courtesy, and respect, regardless of minor delays during checkout.

Hotel Saddleback - So our room was on the 3rd floor. As we returned to the elevator, we saw there's no buttons, and we had to look for the stairs to get down.

Hotel Saddleback

(176 reviews)

$$

Great place to stay - friendly staff , always makes me feel like a home away from hone. I have…read morestayed and many properties in Norwalk and this one was the most REAL with the staff and the location being Very convenient! !!!!!!!!!!!!!!!!!

2026.10.17 Really depends on what room you get. Really old worn down rooms in the back buildings…read more We had no towels in the back and had to call. Electrical outlets were broken, loose or inconveniently placed away from bed if you're used to two people charging your phone and using it from bed on respective sides. Not sure why they even put us there. Stayed again at a different date, 1100 rooms seem newer, closer to front desk. Table lamps on each side of bed have outlets for two ppl to separately charge phones. No fridge no microwave. AC works, Tub shower works and has decent hot water but all fixtures are installed crooked. Toilet flushes minimally meaning slow and you have to hold the handle for a while. It almost looks like it won't clear. Some unhoused folk with no shoes and other garments missing were on the property today but were gone later. Priceline website double charged due to some website error. It'll take several business days to get the money back. The pool is decent, jacuzzi. No service. It's a little empty feeling but you make do. It's a huge property but you will not get resort vibes. I see large groups using this venue so it must be good for the price if you don't need amenities. Would I recommend it to friends? Only with a disclaimer and cautionary heads up notification. Otherwise, have I stayed here more than once recently on purpose? Yes.

Towne House Motel - hotels - Updated October 2026

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