Cancel

    Open app

    Search

    Epic Hotel

    3.1 (55 reviews)
    ModerateHotels
    Open 6:00 am - 6:00 AM (Next day)
    Updated 1 month ago

    Services - Epic Hotel

    Hotels

    Epic Hotel Photos

    You might also consider

    Recommended Reviews - Epic Hotel

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    This was the shower head in our room.
    John E.

    The Wife and I booked a room here for two nights based solely on the reviews in Yelp and Booking dot com. Photos were great too. Upon arriving we felt like we were victims of some kind of joke. From the outside the place has the look of a woman's prison according to The Wife. I walked into the "lobby" and the check in counter was enclosed with safety glass. That never ends well, but it was late, we had a funeral the next morning and we were tired. We unloaded the car with some trepidation. The gentleman behind the glass said the room was "right down there" pointing a finger to a block of rooms. We figured the room was at the end of the block, so we moved the car, but the room was not there. We returned to the original parking spot, and I got out to look around. Upon searching there was a second block of rooms down a hallway behind the first block of rooms. The hallway had all the charm of the L.A. Aqueduct when it's dry. Entering the room we were hit with a strong musty smell of marijuana. There was no coffee maker. The side table to the bed was broken. Linens on the bed were of the lowest quality, likely purchased at a prison supply clearance sale. However, the bed was good, and the pillows were fluffy. We figured since we use CPAP machines and were going to bed quickly the smell would be filtered. Luckily it was. We opened the bedroom window to be met with a cinderblock wall. Nice view. Next morning we went to shower, see the photo of the shower head. Crusted in calcium and probably something else. That was it, we packed the car immediately and went to the funeral with everything in the car and looked for another hotel afterwards. It is obvious that the majority of the reviews for this place are manufactured by the owners. This place is a long way from acceptable.

    Kaylie H.

    If I could put less than one star I would. So incredibly rude, gave us not one, not two, but three FILTHY rooms with stains on the beds and floor. Dead bugs and dust and hair all over, and the horrible guest service. When we tried to talk to the front desk he argued with us, made us go to to the room to show him yelling at us the whole time- telling us to "check the online reviews" ? And then after showing us a room he then called our room we finally settled for to tell us he's not going to approve the refund we asked for after not being able to provide a clean room. Disgusting. Horrible service, you get less than what you paid for ! We had booked through Expedia, and the man at the hotel lied to them saying we checked in three hours before we had arrived and that was the reason for the non refund.

    Deluxe King Room
    F V.

    I stayed here for one night. I stayed in the "Deluxe King Bed Room". The room was spacious enough. The bed was comfortable. What was a little odd was how high the bed was, but was no issue for me. The AC worked great. WiFi was fantastic. Parking is pretty easy and I felt safe. The owner who checked me in was very friendly and check in was a breeze. The property, when I stayed, was quiet. The hotel is close to many places to eat and shop. There's a mini fridge in the room but I wish they had a microwave. Rooms seem to be newly renovated, which was nice. This was particularly most noticeable in the bathroom. Floors look nice and new as well. I recommend this hotel if you're looking for something a little cheaper.

    ANTS.

    service was terrible! it was ants and insects everywhere and theyre racist . i dont recommend to stay here. it also smells like ass through out the whole hotel. they also dont give refunds for your inconveniences that are caused by them. 0/5 stars.

    Chanice N.

    great! i was very much pleased with the help and very appreciated friendly welcoming of the hotel staff .. jay who worked at the hotels front desk was extremely delightful and remarkable & caring about all the costumers not only myself & family.. unfortunately due to this covid pandemic me and my family have been forced to leave our home so have had to stay in quite a few hotels all around so cal and we had a few really nice people that had been helpful and friendly but jay was very welcoming and made sure we felt at home . the kids were very comfortable and happy .. i also had seen him with other guest and he was just as helpful and cared about them as well.. it was very heartfelt.. i highly recommend this hotel to everyone who likes to be treated with such kindness and loveds a great deal on a extremely clean and comfortable place to relax & feel right at home.. thank you jay ;) it was amazing & we will be back even after we settle down in our new home.. thank you :)

    Yessss!!!!
    Ona R.

    I really like this hotel and anticipated when I was looking at online that I'd have a good experience and glad I went with it. It is newer and remodeled. Kind of sits in an area that I thought was a little awkward but honestly it works out. It's located right next to a gas station and in between an apartment complex. Across the street is NORMS Restaurant where one can grab breakfast lunch or dinner. You go straight down any one of the streets and it will connect you to the neighboring cities. It's actually really convenient. And for the price and considering that all the other hotels in the area of Commerce, Downey etc that I was looking at we're all sold out this was available and I think it was the best one anyways!!!! The rooms are super clean. I must alert you that the bed is extremely high.... in my room was a king size bed and I know that it was an extra firm but I was able to find a position and get a little comfortable when I slept. I didn't notice any bedbugs or any strange things in the room that wouldn't make me think it was less than acceptable. The AC worked very well. I was on the first floor and felt safe. The windows do not open. The walls are somewhat thin and you can hear if someone bed was near yours the talking but other than that it wasn't anything that the police or management had to be called. The other guest were pretty respectful. I did take notice that my room was no smoking but there was a cigarette burn on the shower curtain. That's kind of interesting because if I was management I would put that curtain with the cigarette burn in the smoking room because they are more prone to leave burns seeing that I'm a non smoker ;). Anyhow, the room was nicely decorated and modern!!!! I really like it here. Although I don't ever sleet under the blankets and have paranoia about them damn bed bugs, I was so pleased at how clean this place was. I'm the type that sprayed my he place with Lysol and I also keep a clean room. The hotel took pride in the appearance of the room and so do I. I never leave a mess for the house cleaners. They have ample parking and nothing happened to my vehicle. The ice machine is conveniently located on the first floor. I know there not any morning breakfast or any special snacks they out but for the price, quality of the room and safety, that's priceless and it's comforting to have a peace of mind. I'll definitely be back. Hope to have the same experience. If not, I'll write about it!!!

    See all

    4 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 2

    7 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of F V.
    20
    457
    256

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Epic! Was up all day and most of the night in the bedroom, all day and most of the night

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    5 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Ona R.
    478
    411
    8197

    8 years ago

    Helpful 10
    Thanks 0
    Love this 6
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John A.
    55
    49
    92

    7 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    5 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Maria S.
    22
    109
    73

    4 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Aime V.
    231
    12
    10

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Rena M.
    17
    14
    2

    4 years ago

    Always a pleasure staying here . Jay is my brother . He always makes sure I'm comfortable while staying here

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jess F.
    107
    25
    58

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Epic Hotel

    Review Highlights - Epic Hotel

    I had left a personal belonging behind and called I spoke to Jay and he was extremely polite and helpful.

    Mentioned in 9 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hotels 73,786 times last month within 15 miles of this business.

    Verify this business

    Royala Motel - Room 10

    Royala Motel

    (19 reviews)

    $

    Absolutely terrible. Last time I came, the guy said his family was on vacation so he couldn't let…read moreme stay, as I was walking away he was like wait hold on. I got the lady on the phone. He went to go talk to some lady for a bit and then came back five minutes later and told me to FaceTime her so that I could talk to her. Wtf. When she told me I could stay the guy that was actually there told me I had to give him my credit card and leave my credit card with them for three hours. I told him why did I have to do that? I've never had to do that before anywhere, including here, he said I just have to get the information for my boss. I told him is it cool if I hold onto your credit card for three hours, which he responded with no I can't let you have my credit card. So then I said so why should I let you have my credit card? You don't even really Work here apparently and you're trying to hold onto my credit card in three hours. You can waste on my money. He said no I won't do that. I promise. About three hours later he came back to my room gave me back my credit card and kicked me out of the room and told me to go to a different room after I had already put all my stuff down and took a nap and a shower. That was just one of many. I came today called at 9 AM in the morning. Asked when I can check in. They told me come at 11. I know they often take time to clean so I come at 11:40 when I get there the guy tells me sorry that room is not gonna be available or any rooms are not gonna be available till 3 o'clock in the afternoon I was like what I've literally talk to you guys a few hours ago one of you told me to show up today at 11 I gave you till 1140 so you guys can have your shit clean and now you're telling me I gotta come back at three. The guy says hold on comes out of the room goes on to talk to his, I'm assuming mom and dad Ask them something comes back and says oh yeah the room will be done in 10 minutes but we're gonna charge you extra because you came on time and I was like what??!!??!! he told me it was gonna be 140 to 160 depending when his parents finish because I came on time and everybody usually comes after three. I said bullshit bro I've been coming here for three years and I've never been charged more than 120. I've been charged 120 in the morning 120 in the afternoon 120 at night no matter what and now these guys trying to get extra money off me probably lying behind his mom and dad's back so he can get an extra 40 here and there. This place is bullshit, these crazy ass people are greedy and are constantly changing their rules and their prices for no reason, Do not come here you guys there's literally a hotel right on the side of it go to that one. Please go to that one save your money and save your bullshit. Why do you want to get a hotel room when you're trying to relax and have somewhere to stay and then have these fucking clowns give you bullshit for hours. Don't even deal with it. Just don't go here at all. One of the funniest part was when I checked it today to get directions to get there faster the price sign at the bottom that shows this is how expensive it is was one dollar sign on the map app or yelp and then after I had dealt with this entire ordeal today. I took it out to try to write a review And the app updated it to two dollar signs instead of one. Total con artist. Trust me. I promise you this place is the worst.

    They'll tell you one thing about checkout in the night then kick you out in the morning…read more (I was told check out would be in the evening the following day because we checked in at 10pm then at 10am got kicked out) spend your money elsewhere

    SpringHill Suites by Marriott Los Angeles Downey - 9066 Bar and Lounge

    SpringHill Suites by Marriott Los Angeles Downey

    (38 reviews)

    $

    Shot out to Ashley M for outstanding service!…read more We're usually used to staying at some of the larger Marriott brands, but we decided to stay here for one night (3/15/26-3/16/26) since we just needed a quick getaway close to home and it ended up being such a cute little hotel. The room was clean and comfortable, but what really made our stay stand out was the service. Everyone we encountered was incredibly sweet and gracious, but ASHLEY M. truly went above and beyond. I had originally asked for a pool view but couldn't really see it from our room. Without hesitation, she said, "Give me a moment," and rearranged things to get us a room with a proper pool view. That alone was amazing, but then I realized I had left something behind in the previous room. Ashley immediately reassured me and had someone retrieve it and bring it right over. She handled everything with such kindness, a smile, and genuine care, it really made a difference. When we checked out, I believe the manager's name was Isaac (I didn't catch it for sure), and he was just as pleasant and professional. You could tell the way the place is run reflects strong, gracious leadership. Overall, it was a wonderful experience. Clean, welcoming, and filled with kind people who truly care. Definitely two thumbs up!

    I travel regularly for business and mostly stay with the Marriott brand. I have never experienced…read moreanything this terrible. This stay was far below expected standards in cleanliness & guest care. I would strongly advise against staying here. I endured an extended business stay at this property and from the start, the room was not properly cleaned -- food debris on the floors, a heavily soiled couch with crumbs throughout, and an unsanitary shower head that required replacement. Maintenance issues, including plumbing (foul smelling water) and power concerns, took days to resolve. Housekeeping was inconsistent and often unacceptable. On multiple occasions, floors were not cleaned, sheets were not changed, and visibly stained bedding was placed on the bed. Debris was left behind, including someone else's hair and trash, indicating the room was not properly serviced. Most concerning, I experienced insect activity and developed a significant bite during my stay that is still healing. A colleague on the same floor reported similar issues. This raises serious sanitation and health concerns. Despite multiple reports, concerns were dismissed or inadequately addressed at the management level. Rather than resolving the issues, responses were deflective and unprofessional. I ultimately had to escalate this matter to corporate to receive any acknowledgment. For a Marriott property, this is unacceptable and this establishment is unfit. I would never return to this property.

    Knights Inn Pico Rivera

    Knights Inn Pico Rivera

    (15 reviews)

    $

    Let's start off by saying their costumer service is nonexistent. The hotel rooms are infested with…read morebed bugs, the first room had them, the second room I checked also had them and the third one!! I was there for one night unfortunately. The front desk staff have to be the most rude Asians I've met the night guy was ignorant and rude and the morning girl raised her voice at me while I was telling her the issue and she ended up telling me why did I stay there and that I could've gone somewhere else. Which I would've stayed somewhere else if I knew how filthy the facility is. I called and spoke to the manager and he could actually care less of what I had to say. Don't stay here unless you want to bring a BED BUG INFESTATION to your house! They never offered any assistance on getting rid of the bugs.

    It was just for a short 2 day stay. …read more The area is nice and safe. Guess this place is known for truck drivers to stay here. Parking is small and limited. They have a pool. As well a diner and lounge too. . The room just your typical 2 double bed. Small thin looking sheet. One bed was hard, one bed was memory foam. The AC was on the wall type which is cool of left on for the day. It is very cold for the person who sleeps next to the AC. . The shower no shampoo, conditioner, soap, so bring your own. The towels look eh so i didn't even want to use it unless have too. The carpets looked ehh so ya bring your own slippers. But since we need to find a place to stay for the last min partying it was acceptable. . Overall its just a place for me to shower, sleep, and wake up and party. Thanks for reading and stay chilling.

    Pico Rivera Inn & Suites

    Pico Rivera Inn & Suites

    (9 reviews)

    I did the "Day Use" thing... not for any nefarious or sexy reason. But because I needed to be in…read moreor very near to Norwalk for an entire day and didn't want to hang out in a Starbucks for 9 hours. This turned out to be a very good solution. I paid less than $100 all in and the room was perfectly comfortable. Parking was super easy and free. I could easily order food delivered and meet the driver in the lobby with no issues at all. Front desk gentleman was super nice and helpful. I actually had booked the hotel NEXT door but he offered to match their price and I took his offer. Glad I did. There is a an elevator and the hotel is laid out so that you enter through a central point (the lobby), which I really liked. The room was very clean and had everything you would need. Even a mini fridge! Wifi was good and the AC was strong. No complaints. The bed was a little hard and the pillow situation a bit unusual but I didn't spend the night so it didn't impact me. Another unusual feature - the shower is sort of in the middle of the room with no privacy. It's across from the toilet room (WC), but doesn't have a door. You're just sort of showering in public. So you should really like anyone you're sharing the room with. But for my purposes - which was needing a place to comfortably work and hang out for a day, it was really a nice find that I'd recommend.

    Room reeked of cigarettes and was just checking around the room just to make sure there was nothing…read moreweird or someone hiding under the bed smoking cigarettes cuz the smell of cigarettes smelled very fresh like someone was in there smoking. Looked under the mattress and saw all puddle of dry blood.. almost wanted to leave and find another hotel but it was already late in the night. I would never wish my worst enemy staying at this shitty place

    Angels Motel - Motel Pico Rivera CA Double

    Angels Motel

    (38 reviews)

    $

    This was a horror show. The manager obviously cannot read because he attacked me for having a dog,…read moreeven though I registered with a dog; attacked me for having a second person a room, and I registered for two people. When I attacked, I mean literally attacked. He did not physically attack me, but he screamed and yelled , Even though I explained to him that my guest had PTSD. He didn't care and he completely went ballistic over nothing. When I checked in, I left my drivers license at the front counter. He initially told me that he had it, but after his freak out, he told me that he did not have it and winked his eye. He told me that he was going to shred it and winked his eye again and I never got my drivers license back! It was unbelievable. The manager is completely unhinged and should not be in a position with anything to do with guest relations. It was traumatic and truly awful. When I called Motel 6's corporate number, they referred me back to him so clearly they didn't care and nothing was resolved.

    OK let me just start by saying that I booked this motel through Chase rewards and the photos of…read morethis property looked nothing like the actual property as far as cleanliness goes. I let the motel know that I would be arriving pretty late around midnight or so and it's sad on all the websites that I checked that they had a 24 hour front desk but when I arrive at this motel basically they said they were close by 1 AM and I checked in went to my room then I inspected everything W. T. F First of all there is no blankets there's two sheets and a really ugly duvet cover and then the biggest disgusting thing ever is there mattress protector was covered in either what looks like poop or blood I have no idea what the heck is on this thing but it is disgusting and the floors are dirty I attempted to call up Chase rewards to understand what the issue was and why it has such a good rating when this place is garbage and then I tried to get hold of the front desk either by calling them or by ringing the doorbell and yet nothing so I had to drive two hours to get back home after already driving four hours from shooting a Wedding up north I did not receive any compensation for leaving the hotel, sadly there was someone else that was trying to check in or get a room and it would've been an easy switch where I wouldn't have minded to pay a cancellation fee and then this motel could've made more money by booking another person last minute but no they were closed and yes I making us insanely long because I was livid having to drive back home This was $110 lesson that I learned

    DoubleTree by Hilton Hotel Los Angeles - Rosemead - DoubleTree by Hilton in Rosemead

    DoubleTree by Hilton Hotel Los Angeles - Rosemead

    (259 reviews)

    $$

    Very deserving of their sub 3 stars. Should have seen the writing on the walls…read more I booked this for relatives visiting thinking a Hilton would have somewhat decent living. Disappointed to hear their feedback was no hot water. Even after speaking with guest services, who told them to just "wait." Turns waiting meant 15+ min and water ran lukewarm after the second person so third person had no hot water. Not fun. Checked out the relatives a day and a half early for someplace else. Couldn't get a refund since I prepaid.

    Do better with your customers! My husband provided me with the digital room key, when I arrived, it…read moredid not work. I walked downstairs spoke with concierge, asked him for a room key and he said no because my name was not on the room. However, my husband did put my name on the room my husband also try to live chat him speak with him and video. FaceTime him and he had a smirk on his face the entire time saying no I can't give it to you and I cannot speak with him nor live chat him! By this time the manager happens to be walking up, I explained to him what the problem was, and the manager with his finger kept hitting the front desk and saying he needs to be here with his ID in order for you to get into the room, there was no need for that. It was so unnecessary. Is this how they treat their customers?! my husband was in a work meeting. I explained that to them I had the digital room key and they still cannot assist me instead yet the manager continued to tap with his finger real irate saying my husband needed to be here with ID! And said no no and walked away! My family member said ... my husband checked in earlier, they called me and said are you OK if we allow him in the room we understand you're still not here so how is it that they allow somebody else to do this and yet I'm treated this way. Do better I will never be coming back and I will make certain that I notify friends and family not to stay here!!

    Epic Hotel - hotels - Updated May 2026

    Loading...
    Loading...
    Loading...