Absolutely terrible. Last time I came, the guy said his family was on vacation so he couldn't let…read moreme stay, as I was walking away he was like wait hold on. I got the lady on the phone. He went to go talk to some lady for a bit and then came back five minutes later and told me to FaceTime her so that I could talk to her. Wtf. When she told me I could stay the guy that was actually there told me I had to give him my credit card and leave my credit card with them for three hours. I told him why did I have to do that? I've never had to do that before anywhere, including here, he said I just have to get the information for my boss. I told him is it cool if I hold onto your credit card for three hours, which he responded with no I can't let you have my credit card. So then I said so why should I let you have my credit card? You don't even really Work here apparently and you're trying to hold onto my credit card in three hours. You can waste on my money. He said no I won't do that. I promise. About three hours later he came back to my room gave me back my credit card and kicked me out of the room and told me to go to a different room after I had already put all my stuff down and took a nap and a shower. That was just one of many. I came today called at 9 AM in the morning. Asked when I can check in. They told me come at 11. I know they often take time to clean so I come at 11:40 when I get there the guy tells me sorry that room is not gonna be available or any rooms are not gonna be available till 3 o'clock in the afternoon I was like what I've literally talk to you guys a few hours ago one of you told me to show up today at 11 I gave you till 1140 so you guys can have your shit clean and now you're telling me I gotta come back at three. The guy says hold on comes out of the room goes on to talk to his, I'm assuming mom and dad Ask them something comes back and says oh yeah the room will be done in 10 minutes but we're gonna charge you extra because you came on time and I was like what??!!??!! he told me it was gonna be 140 to 160 depending when his parents finish because I came on time and everybody usually comes after three. I said bullshit bro I've been coming here for three years and I've never been charged more than 120. I've been charged 120 in the morning 120 in the afternoon 120 at night no matter what and now these guys trying to get extra money off me probably lying behind his mom and dad's back so he can get an extra 40 here and there. This place is bullshit, these crazy ass people are greedy and are constantly changing their rules and their prices for no reason, Do not come here you guys there's literally a hotel right on the side of it go to that one. Please go to that one save your money and save your bullshit. Why do you want to get a hotel room when you're trying to relax and have somewhere to stay and then have these fucking clowns give you bullshit for hours. Don't even deal with it. Just don't go here at all. One of the funniest part was when I checked it today to get directions to get there faster the price sign at the bottom that shows this is how expensive it is was one dollar sign on the map app or yelp and then after I had dealt with this entire ordeal today. I took it out to try to write a review And the app updated it to two dollar signs instead of one. Total con artist. Trust me. I promise you this place is the worst.

They'll tell you one thing about checkout in the night then kick you out in the morning…read more (I was told check out would be in the evening the following day because we checked in at 10pm then at 10am got kicked out) spend your money elsewhere

We stayed here for 60 days while our t house was getting repaired. It was great the staff is…read moreamazing. We stayed on the 7th floor and had a great view of the golf course and even Downyown L.A. the housekeeper Silvia was great she paid attention to every detail and even tucked in my daughter's dolls. The dog park area was nice with plenty of poop bags unfortunately not everyone picks up their dogs mess. If you walk up the hill there is a great grass area for your kids and dog to run. Breakfast has lots of options. Unfortunately no bar but they will take you up the hill to the other Hilton in a golf cart if you want dinner or drinks.

I enjoyed my stay here for the weekend. I had a mountain view room on the 3rd floor. One night I…read moreheard a party on the first floor patio, but it was over when quiet hours started. The hotel and rooms are clean, there is a little market and there is a small laundry area you can use. Plenty of parking too. The only downside is that a lot of people stay here, so breakfast buffet was crowded. But I was able to take my food to my room, where there was a table. I appreciated that there was a full size refrigerator, and plates, glasses and utensils. Would definitely stay here again.

SAVE YOURSELF A DISAPPOINTMENT!! Don't make the mistake I made by ignoring the bad reviews! I…read moreregret staying here and will never do so again. Room smelled very bad despite being "nonsmoking". Furniture in bad condition. Bed was easily a full size not a queen as advertised. No breakfast as advertised. Not enough towels In room. The owners clearly don't care just want the money.

Re: Continental Breakfast. I did read where it says "one beverage and one item". I was…read moreExpecting coffee and maybe a Bagel with available cream cheese, or small jimmy dean breakfast sandwich. I was. offered ONLY Decaf coffee (Black) and 1 slice of cold bread, that's it! Nor was there butter for the bread Or any milk or sweetener for the coffee. Oh, and a cheap orange drink/punch. management said "Decaf coffee only we can't afford anything else". How ridiculous to walk out of there with a small black and slice of bread like a prisoner. I have never experienced something like this, and will not be returning to a Howard Johnson location ever!

Shot out to Ashley M for outstanding service!…read more We're usually used to staying at some of the larger Marriott brands, but we decided to stay here for one night (3/15/26-3/16/26) since we just needed a quick getaway close to home and it ended up being such a cute little hotel. The room was clean and comfortable, but what really made our stay stand out was the service. Everyone we encountered was incredibly sweet and gracious, but ASHLEY M. truly went above and beyond. I had originally asked for a pool view but couldn't really see it from our room. Without hesitation, she said, "Give me a moment," and rearranged things to get us a room with a proper pool view. That alone was amazing, but then I realized I had left something behind in the previous room. Ashley immediately reassured me and had someone retrieve it and bring it right over. She handled everything with such kindness, a smile, and genuine care, it really made a difference. When we checked out, I believe the manager's name was Isaac (I didn't catch it for sure), and he was just as pleasant and professional. You could tell the way the place is run reflects strong, gracious leadership. Overall, it was a wonderful experience. Clean, welcoming, and filled with kind people who truly care. Definitely two thumbs up!

I travel regularly for business and mostly stay with the Marriott brand. I have never experienced…read moreanything this terrible. This stay was far below expected standards in cleanliness & guest care. I would strongly advise against staying here. I endured an extended business stay at this property and from the start, the room was not properly cleaned -- food debris on the floors, a heavily soiled couch with crumbs throughout, and an unsanitary shower head that required replacement. Maintenance issues, including plumbing (foul smelling water) and power concerns, took days to resolve. Housekeeping was inconsistent and often unacceptable. On multiple occasions, floors were not cleaned, sheets were not changed, and visibly stained bedding was placed on the bed. Debris was left behind, including someone else's hair and trash, indicating the room was not properly serviced. Most concerning, I experienced insect activity and developed a significant bite during my stay that is still healing. A colleague on the same floor reported similar issues. This raises serious sanitation and health concerns. Despite multiple reports, concerns were dismissed or inadequately addressed at the management level. Rather than resolving the issues, responses were deflective and unprofessional. I ultimately had to escalate this matter to corporate to receive any acknowledgment. For a Marriott property, this is unacceptable and this establishment is unfit. I would never return to this property.

My stay was good. The hotel is nice, clean and quiet. Staff is friendly and very accommodating. The…read morereception has quick meals, snacks, drink and even toiletries. The bar is pretty decent with tv to catch a good game and they have a menu for food. My only issue is I got a few random bites out of nowhere and I'm assuming they came from here. It's not the end of the world, the rooms are cleaned everyday. I would stay again.

If you enjoy sleeping on pee or blood stained mattresses. Or ideal time is having a filthy room…read morewith ants. O did I mention one of the two elevators stops while your in them and the hotel has to reset the elevator to get you out. Save your hard earned money. Go somewhere else. My company put us up in this gross hotel. After complaining about house keeping not cleaning the rooms. Photos speak for themselves. I was moved out of room 313 and into 334. Same thing pee or blood in the mattress. There fluid stains on the walls. It's to difficult for housekeeping to wipe countertops down or dust. Or even vacuum the room. What other say about the loud music is true. The ants infestation is true as well. Management can say there sorry all they want but actions speak louder than words. Looks at my photos. They speak for themselves.

Let's start off by saying their costumer service is nonexistent. The hotel rooms are infested with…read morebed bugs, the first room had them, the second room I checked also had them and the third one!! I was there for one night unfortunately. The front desk staff have to be the most rude Asians I've met the night guy was ignorant and rude and the morning girl raised her voice at me while I was telling her the issue and she ended up telling me why did I stay there and that I could've gone somewhere else. Which I would've stayed somewhere else if I knew how filthy the facility is. I called and spoke to the manager and he could actually care less of what I had to say. Don't stay here unless you want to bring a BED BUG INFESTATION to your house! They never offered any assistance on getting rid of the bugs.

It was just for a short 2 day stay. …read more The area is nice and safe. Guess this place is known for truck drivers to stay here. Parking is small and limited. They have a pool. As well a diner and lounge too. . The room just your typical 2 double bed. Small thin looking sheet. One bed was hard, one bed was memory foam. The AC was on the wall type which is cool of left on for the day. It is very cold for the person who sleeps next to the AC. . The shower no shampoo, conditioner, soap, so bring your own. The towels look eh so i didn't even want to use it unless have too. The carpets looked ehh so ya bring your own slippers. But since we need to find a place to stay for the last min partying it was acceptable. . Overall its just a place for me to shower, sleep, and wake up and party. Thanks for reading and stay chilling.

I did the "Day Use" thing... not for any nefarious or sexy reason. But because I needed to be in…read moreor very near to Norwalk for an entire day and didn't want to hang out in a Starbucks for 9 hours. This turned out to be a very good solution. I paid less than $100 all in and the room was perfectly comfortable. Parking was super easy and free. I could easily order food delivered and meet the driver in the lobby with no issues at all. Front desk gentleman was super nice and helpful. I actually had booked the hotel NEXT door but he offered to match their price and I took his offer. Glad I did. There is a an elevator and the hotel is laid out so that you enter through a central point (the lobby), which I really liked. The room was very clean and had everything you would need. Even a mini fridge! Wifi was good and the AC was strong. No complaints. The bed was a little hard and the pillow situation a bit unusual but I didn't spend the night so it didn't impact me. Another unusual feature - the shower is sort of in the middle of the room with no privacy. It's across from the toilet room (WC), but doesn't have a door. You're just sort of showering in public. So you should really like anyone you're sharing the room with. But for my purposes - which was needing a place to comfortably work and hang out for a day, it was really a nice find that I'd recommend.

Room reeked of cigarettes and was just checking around the room just to make sure there was nothing…read moreweird or someone hiding under the bed smoking cigarettes cuz the smell of cigarettes smelled very fresh like someone was in there smoking. Looked under the mattress and saw all puddle of dry blood.. almost wanted to leave and find another hotel but it was already late in the night. I would never wish my worst enemy staying at this shitty place

This was a horror show. The manager obviously cannot read because he attacked me for having a dog,…read moreeven though I registered with a dog; attacked me for having a second person a room, and I registered for two people. When I attacked, I mean literally attacked. He did not physically attack me, but he screamed and yelled , Even though I explained to him that my guest had PTSD. He didn't care and he completely went ballistic over nothing. When I checked in, I left my drivers license at the front counter. He initially told me that he had it, but after his freak out, he told me that he did not have it and winked his eye. He told me that he was going to shred it and winked his eye again and I never got my drivers license back! It was unbelievable. The manager is completely unhinged and should not be in a position with anything to do with guest relations. It was traumatic and truly awful. When I called Motel 6's corporate number, they referred me back to him so clearly they didn't care and nothing was resolved.

OK let me just start by saying that I booked this motel through Chase rewards and the photos of…read morethis property looked nothing like the actual property as far as cleanliness goes. I let the motel know that I would be arriving pretty late around midnight or so and it's sad on all the websites that I checked that they had a 24 hour front desk but when I arrive at this motel basically they said they were close by 1 AM and I checked in went to my room then I inspected everything W. T. F First of all there is no blankets there's two sheets and a really ugly duvet cover and then the biggest disgusting thing ever is there mattress protector was covered in either what looks like poop or blood I have no idea what the heck is on this thing but it is disgusting and the floors are dirty I attempted to call up Chase rewards to understand what the issue was and why it has such a good rating when this place is garbage and then I tried to get hold of the front desk either by calling them or by ringing the doorbell and yet nothing so I had to drive two hours to get back home after already driving four hours from shooting a Wedding up north I did not receive any compensation for leaving the hotel, sadly there was someone else that was trying to check in or get a room and it would've been an easy switch where I wouldn't have minded to pay a cancellation fee and then this motel could've made more money by booking another person last minute but no they were closed and yes I making us insanely long because I was livid having to drive back home This was $110 lesson that I learned

Very deserving of their sub 3 stars. Should have seen the writing on the walls…read more I booked this for relatives visiting thinking a Hilton would have somewhat decent living. Disappointed to hear their feedback was no hot water. Even after speaking with guest services, who told them to just "wait." Turns waiting meant 15+ min and water ran lukewarm after the second person so third person had no hot water. Not fun. Checked out the relatives a day and a half early for someplace else. Couldn't get a refund since I prepaid.

Do better with your customers! My husband provided me with the digital room key, when I arrived, it…read moredid not work. I walked downstairs spoke with concierge, asked him for a room key and he said no because my name was not on the room. However, my husband did put my name on the room my husband also try to live chat him speak with him and video. FaceTime him and he had a smirk on his face the entire time saying no I can't give it to you and I cannot speak with him nor live chat him! By this time the manager happens to be walking up, I explained to him what the problem was, and the manager with his finger kept hitting the front desk and saying he needs to be here with his ID in order for you to get into the room, there was no need for that. It was so unnecessary. Is this how they treat their customers?! my husband was in a work meeting. I explained that to them I had the digital room key and they still cannot assist me instead yet the manager continued to tap with his finger real irate saying my husband needed to be here with ID! And said no no and walked away! My family member said ... my husband checked in earlier, they called me and said are you OK if we allow him in the room we understand you're still not here so how is it that they allow somebody else to do this and yet I'm treated this way. Do better I will never be coming back and I will make certain that I notify friends and family not to stay here!!

Ok.. ive never stayed here before.. i grew up in whittier…read more. But for those of you that have been here before.m they have remodeled.. its quite nice.. beds clean.. i had one bad towel stain.... but thats nothing to cry about.. I am using it kn the floor anyway check in was a bteeze.. and friendly.. very accommodating & I cant complain about anything.. A/c is cold Its 100 degrees out there and im under a blanket.. bwaahaahaa Water pressure is good Everything works And its well priced Cute rooms Comes with fridge Coffee maker Microwave Yes people i will be back.. Thank you for caring about the room being clean ^ comfy guys.. its all we ask for .. clean & comfy.. no drama checkin.. Highly recommend

We will never stay there again !!!!!!! There were coco roaches, and when we asked for them to give…read moreus a discount they refused. We must have killed about 20 and they told us there was no more rooms to give us. We had no where else to go we were at a church conference, we were very disappointed and to top it off we had to spray everything that we were taking home because we found roaches in our bags we didn't want to take any roaches home. Never again will we go and we don't recommend this hotel ever the worse with bugs ever