I was looking for a shop to deliver some special flowers for someone that lives in the Chino area. I live in Arizona and I'm not familiar with Chino. When I looked up flower shops Town Square Florist was the third but their address is near where I wanted the delivery. I called and left a message and they promptly returned my call. I told Nancy the kind of arrangement that I was looking for, tulips and sunflowers, because they are a favorite of the girl I was sending them to! Nancy said she had just the thing! I didn't need them until the next day and wanted them delivered by a certain time. The very next day, as requested, the arrangement was delivered, and my phone started blowing up! I had pulled off the surprise of all surprises!! With the help of the good people at Town Square Florist!! The arrangement was a super big hit!!! She was surprised, happy, and for the first time ever, giddy! When I spoke to the girl that the flowers were delivered to, she was very excited! She said that the arrangement was beautiful and BIG! I reached out to Town Square Florist to thank them for the wonderful work! And I hope that they know how much I truly appreciate their efforts with the arrangement and the timeliness of the delivery! It couldn't have gone any smoother!!! I'm certain, with their help, that I've just earned some kisses because of their work! And that's a good day! So THANK YOU AGAIN, TOWN SQUARE FLORIST!!!! You guys are awesome!! read more

completely unprofessional and rude I called inquiring about an order and to ask some questions and they literally hung up on me. I continue to call back and they keep on just hanging up the phone and refusing to answer I would understand if you do this to a customer who is calling and being belligerent and disrespectful, but that is no way to treat a customer who is asking for your services. avoid this place completely!!!!!! read more

Ordered a custom succulent arrangement for a birthday gift two days early. Arrangement was delivered as scheduled and was simply beautiful! I reside out of town, always looking for a florist around Chino Hills. Town Square is definitely my GO TO florist!! Thank you for the excellent service!! read more

Place a last minute order (1 day b4 prom) for corsage and boutonnière which was kindly accepted. Call other shops and was denied. Quality and craftsmanship was second to none. Excellent customer service! Highly recommend! Thanks for saving the day! read more

Town Square Florist - Florists Near Me - Chino, California

Wonderful customer service! In the middle of the Christmas rush I called to place a Christmas delivery for next day. Owner said she was with a customer and would call me back in 30 minutes...and she did! I was so pleased. In this day and age that just doesn't happen anymore. I was able to order from a great Christmas selection to have it delivered next day. She was so pleasant to work with. I've ordered from this vendor before and will continue to do so. I recommend highly. Merry Christmas to all! read more

Disappointed. Order # 94644 Ordered flowers today and entered my message for the card. The message was not typed in the card, leaving the receiver of the flowers questioning who they where from. It's frustrating, because their flowers are beautiful and the person delivering them was nice. read more

Town Square Florist - Beautiful flowers - Florists Near Me - Chino, California

This florist went above and beyond with a last minute floral arrangement! They made a modest budget go far with a lush basket of flowers, and even offered same day delivery. We will absolutely be recommending this business to our friends in the area. read more

We walked in randomly on a Saturday at 11 am wanting flowers for the one year anniversary of my brother in laws death to bring flowers to his grave. We explained to the lady working why we were picking up flowers and informed her that we had no idea what was the "right look" for a bouquet of flowers for this occasion, we just knew we didn't want it to be too feminine. She gave us a look of "don't worry I got this." And less than 10 minutes later came out with the most beautifu bouquet of flowers. It felt like a little hug from God for such a hard day. Love this place! Definitely coming back to this pace when I need to plan my wedding in a two years read more

Town Square Florist - Florists Near Me - Chino, California

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I was looking for a local flower shop to have a nice arrangement sent for my daughters birthday. I stumbled across Town Square Florist. The owner was amazing! She helped me pick out just the right arrangement. The flowers were beautiful and my daughter loved them!! Thank you for making her birthday so special!! read more

Beautiful flower arrangements ALWAYS!!!!!!!! Thank you for always coming through :) Great price, I recommend fully read more

Great service!!! Good option for a birthday present. Delivery on time... fully recommended!!!! read more

Town Square Florist - Florists Near Me - Chino, California

I phoned in an order for a funeral spray to be delivered to my Uncle's funeral this past Saturday. The spray arrived on time and it was beautiful! Nancy and her staff were wonderful over the phone and with delivery. I highly recommend and will use again. read more

Happy Mother's Day!!! For those who live in this area lol. I researched online for a florist who lived by my aunt so I could send her flowers for her birthday and Mother's Day. So the thing about florist is that they have either really fresh flowers, or looks like they are stringing to life by a strand. OR the arrangement looks like a bird flew into someone's hair and just laid eggs and made it it's nest, or the most beautiful arrangement. I was on a mission to find a decent one so I can always go to them since I do send her flowers couple of times a year. After months of research, I decided to go with them. I ordered them online and scheduled them to be delivered right before her birthday. Imagine my surprise my aunt is leaving the state for a vacation soooo I called them to see if they could reschedule the delivery and they did. My aunt was not home at the time of the delivery but they hide the flower arrangement on her front porch with a note saying "sorry we missed you." This is fine as long as she got them. I was on the phone with her and she was just gasping and told me how fresh they were. She was beyond happy and that's all I wanted; especially since your sending someone flowers. I'm so happy they took her breathe away and trust me...not an easy task! So I think I found my local florist to always send flowers to my favorite aunt. read more

My husband purchased an arrangement and had it delivered to my job....( it's our anniversary)...the flowers were so fresh and beautiful!!! And he says the woman who helped him was very friendly and kind! Definitely referring to friends and family. read more

Town Square Florist - Arrangement - Florists Near Me - Chino, California

I wanted to send a floral arrangement to a friend last minute, and this place did not disappoint! I ordered online and it was delievered early in the afternoon. My friend sent me a photo and the bouquet was indeed gorgeous. Thank you town square florist! read more

Town Square Florist - Florists Near Me - Chino, California

First time ordering from them and I am very impressed. I ordered flowers for same day delivery for a friend's birthday. The flowers were fresh and absolutely beautiful and matched the picture online! She was so happy and I was relieved they arrived safely and not half dead like some flower places !! Thank you so doing such a great job! read more

Town Square Florist - Blushing Lilies - Florists Near Me - Chino, California

We're out of town on our sons birthday and was referred to Town Square Florist by the local florist here. Home run! Nancy was awesome to work with, I explained what I wanted i.e. a live plant to keep and his favorite flowers. Delivery was great and the arrangement was exactly what I had hoped for!!! read more

Town Square Florist - Florists Near Me - Chino, California

I live in Reno, and I ordered some flowers for someone in Chino (where I am from) on their website. No my only were they FAST (ahem, same day delivery within a couple of hours!) the flowers that were received were JUST LIKE the picture on their website. As someone who orders flowers online in the past this has never happened. I'm always cringing when I see the pictures of what they received, but this time.... BEAUTIFUL. And just what my recipient needed. Thank you so very much for taking care of your long distance customers!! read more

Town Square Florist - Looks just like the pictures online from the little bumble bees to the "bee well soon" cup! Love it! - Florists Near Me - Chino, California

Good Afternoon, My husband just received his flowers at work and I can't thank you enough! They are beautiful!! And the personally signed card was a beautiful touch. The arrangement looks just like the picture, that almost never happens. Keep up the excellent work & thank you again! read more

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My boyfriend had this lovely arrangement delivered to my work as an early birthday present! I'm amazed at how beautiful and fresh they are read more

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Buying roses sight unseen days before Valentine's is a chance most wouldn't dare be so bold and risk disappointing the one you love on the most significant day of the year! The choice and quality in flower arrangements represents how you feel and value her. Now, anything less than your best selection will reflect negatively on how the relationship is perceived. So, I was thrilled and relieved when I noticed she was overcome with emotions and close to tears. As if I had that much to do with it, but Town Square exceeded my expectations and made someone very special to me feel extraordinary in that moment. Big fan! read more

My wedding was this past Saturday and town square florist took care of everything from center pieces, bouquets, guest book table arrangements...etc. They got everything I ordered perfect! My Bouquet was the most beautiful bouquet I've ever seen! I even told Gale (who took care of my order) that I would love pink peonies incorporated in my bouquet and although they weren't the seasonal flower she would try her best. SHE GOT THEM FOR ME AND SURPRISED ME! I about died when my bouquet was delivered! My vision for the center pieces and bouquet came out better then a could have imagined! I will use town square florist for all my Floral needs!!! read more

Town Square Florist - My GORGEOUS BOUQUET - Florists Near Me - Chino, California

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Easy to order via website. What I ordered was a stunning floral display. I've also had flowers delivered to me from them. They gave me a call when I didn't answer the door for the delivery. The business is 5* all the way around. read more

I did not see the arrangement but I know it was beautiful . Thank you for your help getting it to the family. They lived it

I ordered my wife a bouquet of flower 2 weeks ago to be deliver on Valentine's Day. Sadly, the flower wasn't deliver and I tried calling their number multiple time and left multiple voice messages but no one picked up or called back. It wasn't until 7 pm at night which the day has passed that they called back and apologized they couldn't make it today. The lady who called was nice and wanted to offer me free flower delivery the next day along with my refund. But I declined the offer because my wife is not working tomorrow. I am skeptical but will give them one more chance in the future. read more

Above and beyond expectation. The flowers looked way better when delivered than on the website! Thank you for the great delivery and beautiful flowers for my wife!! If you want your flowers to impress, this is your place!!! read more

One of the most beautiful, breathtaking, detailed arrangements I have ever received! My boyfriend has sent me arrangements from this florist and every time they have been beyond amazing! The attention to detail is exquisite! I would highly recommend this place to anyone looking for an arrangement that expresses love and a unique touch, made with LOVE!! read more

Town Square Florist - Breathtaking two piece arrangement! Thank you baby! - Florists Near Me - Chino, California

I have decided to edit my review based on the lack information I was given after I had initially received a bouquet. My husband then told me the whole story because he did not feel the review I gave was appropriate and I agreed. I was under the impression that the florist did not carry the original order and I was given whatever they put together (unfortunately I just didn't like the arrangement). My husband informed me that he had ordered online and was contacted by them to inform him that they did not have what he ordered available so they gave him the options of what they did have for that time and had him choose from that selection. The order that my husband finalized was the exact product that he had requested. He stated he had a very good experience and they were courteous enough to have him choose an alternative. He said he would do business with them again. I changed my review from one star to four, also based on my experience of when I was handed over the bouquet. After receiving the bouquet I noticed it was overfilled with water. It spilled all over and it was quite a ways to the nearest sink. But at least it had water. read more

Town Square Florist - The arrangement I received. Even though I didn't like the arrangement, it was the exact arrangement my husband ordered. - Florists Near Me - Chino, California

Lyle and Nancy Ballard were fantastic to work with. Not only were all of our floral arrangements and wedding bouquets beautiful. They were extremely easy to work with, professional and friendly. They worked within our budget and made our wedding so absolutely beautiful. We highly recommend working with Town Square Florist, whether it is a wedding or just sending flowers for any occasion. They are Top Notch A++++. Gabriel & Leonora read more

This was my first experience with this florist. My mother just received her Mother's Day flowers. They came beautiful, and at the correct time/day. I placed my order over the phone with a woman who works there. I gave her my price range and told her that I didn't want to be embarrassed again by a florist on Mother's Day. She assured me that I would be satisfied. I told her my mother loved orchids. So she promised me she'd make my mother a beautiful arrangement. The arrangement was beautiful. But, it was a LOT smaller than I anticipated. I was expecting something more normal sized with a larger vase. She had warned me that it wasn't going to be "huge", which I agreed to. But I paid $80 for an arrangement that was fairly small. If she had told me it would have been that size, I would have altered my order. Also, I repeated the note on the card and the names to the woman twice, and she read them back to me, with the correct spellings of my and my brother's name. Yet, my name AND my brother's name were spelled incorrectly. Beautiful, beautiful arrangement, even tho it was muchhhh smaller than expected, and promise-fulfilled delivery time and date. But it would have also been nice to have our names spelled correctly. read more

Town Square Florist - Beautiful arrangement with 12oz shaker bottle for scale. - Florists Near Me - Chino, California

This review is soooo long over due!! Nancy helped us with our wedding flowers at McCoy Equestrian Center in October 2016. She was so amazing and sooo helpful! She had the best ideas which is great for someone like me who really pays no attention to flowers. We seriously can't thank them enough!! I highly highly recommend them especially for Weddings!! Thank you guys!!! read more

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I had a beautiful arrangement made by Nancy! It far exceeded my expectations. Thank you, Town Square Florist!!! read more

Town Square Florist - Florists Near Me - Chino, California

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I just had a bouquet of flowers delivered to my mother for her birthday. The first picture is what I ordered online the second is what my mother received. I understand flowers need to bloom and it can't look exactly like the online image. But come on. This looks a hot mess. The flowers are all bunched together. Not arranged nicely at all. And when I called to ask them about it the woman on the phone had a terrible attitude and kept saying that what I ordered is what I got. This is my second time ordering from them and I will never do it again. Save your money and go to a different florist! read more

Town Square Florist - Florists Near Me - Chino, California

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They were very helpful and accommodating over the phone. The flower display was beautiful

On a whim, I decided to send my best friend some "thinking of you" flowers and Town Square was great! The flowers were delivered on time and in great shape - the bouquet looked beautiful. I'd highly recommend for anyone in the Chino area. read more

I have been a loyal customer to Town Square Florist since it used to be in Town Square and called C's Town Square Florist. Tammy was amazing, she knew my entire family, and always took the time and energy to make amazing things. When I visited Southern California again in October 07, I was surprised to find she had sold off the store. It looked the same from the outside, but the inside was lack luster, and the selection was mediocre. Thinking it was a one off, I went back in December for annual family gift for hosting a holiday party, for $40 (no vase). Despite saying "I will include roses" and such, the final outcome was mediocre at best. The new owners used to do consulting and now run a flower shop. Possibly a disconnect, as I am in hotels, just because I can consult on something, does not mean I can do the actual operations. The new owners have no concept on loyalty, or what customers from the old owner may have meant to Tammy. I would go to Sams Club in Chino Hills before going back to this place. Disheartening after spending 1000s at this place over the years. read more

update 8th order: docked stars I have purchased many times since this is the only location that delivers in the area. I have noticed that their bouquets getting smaller and smaller. Most recently it was for an anniversary and would have to say that i was quite disappointed when i saw the pictures my gf sent me. To be honest, I was quite embarrassed since she had also sent me flowers from a flower shop in a different city and came out much more elegantly. For the price and bang for buck factor, my gf will just have to accept the fact that she will not have any flowers delivered to her for a while, at least in that area. Its a competitive industry, you need to stay competitive to thrive these days. oh and im tired of having to repeat my same billing information over and over ordered from these guys a couple times now for my girlfriend and have been satisfied every time. Pretty easy process and the delivery is fast and a pleasant experience. This is a special flower shop and other shops should take some notes. The flowers have always came out great with great attention to detail. No shortcuts here- I suggest that they have a client system / information saved so i dont have to go through the process everytime i order read more

While I have only this year become acquainted with Town Square Florist, I have only the highest praise. I have seen much of their work and have found it to be beautiful and artful in quality, design, creativity and execution. I have visited the shop and witnessed the staff's attention to quality and detail. My work brings me in frequent contact with a number of local business persons, and I know that many of them use Town Square Florist regularly for gifts as well as their own office and home decor. Everyone I have met who is familiar with Town Square has nothing but glowing remarks for the quality, creativity, and pricing of their floral artestry. Lyle, the owner, and his foral stylists are called upon often to provide the floral decorations for business-sponsored and private parties and events. Lyle, especially, is personally well-regarded, and is known for his generosity and dedication to his clients and the Community. He often goes above and beyond for his customers. read more

Needed to purchase a last minute arrangement for local delivery. Lyle at Town Square Florist was very friendly and accommodating. He listened to my request and over the phone came up with a lovely and economical concept. Recommended. read more

I ordered flowers online in the afternoon, for delivery to a church for a funeral the following morning. I called the florist to confirm that they received the order and the associate was super friendly. She said the order had not come through yet, but took my name and number just in case she didn't get it. A couple of minutes later she called me back and confirmed that she received my order, and had all of the flowers that she needed to make a beautiful arrangement. She assured me that they would be ready in the morning before the funeral. I appreciated her friendliness, dependability, and ability to help me in a pinch. Everything went off without a hitch. Thank you! read more