My son's 2014 Camry needed a front ball joint which I had diagnosed as needing replacement…read more Consequently my non car savvy son took the car to Sullivan Tire to have the repair completed. The service representative was straightforward and courteous and agreed that the ball joint needed replacement. He made no attempt to upsell my son or tell him that additional repair work was needed when it was not required. The repair was scheduled and completed in a satisfactory manner and at a very reasonable price, providing an excellent experience.

Excellent customer service and knowledgeable staff keep me coming back when I need tires and an…read morehonest opinion.

I recently visited Town Fair Tire in Brockton after my son got a flat tire on his used car. After…read moredoing some research, I found that the specific tire brand he needed was only available through Town Fair Tire. I called ahead and spoke with a tire specialist who confirmed they had one in stock and provided pricing both with and without installation. Although I couldn't make it in until two days later, they had no problem holding the tire and scheduling an appointment. The day before, I received a text confirming my appointment along with a friendly reminder of the time and location, which was a nice touch. When I arrived, Greg greeted me, quickly checked me in, collected my information and payment, and got everything started. I was initially told the wait could be around 90 minutes, but I was pleasantly surprised to be in and out in less than 40 minutes. What I appreciated most was that there was absolutely no pressure to buy additional services or products. They simply sold me exactly what I came for and completed the work efficiently. It was a refreshing change from my experience about 10 years ago, when I was told I could only purchase tires in pairs. This visit was straightforward, professional, and customer-focused. I'll definitely consider Town Fair Tire again for future tire needs.

I had a good experience after a flat. I was able to pit a spare on myself- but was in a jam with…read moremy schedule that day- takes to a guy named Luke- who did a great job explaining some options that he thought would work for me. I ended up getting quick service as a walk in that day. For comparison I did call two other places that couldn't articulate my options for getting the new tire on given my schedule- great job Luke, and the tech that did the tires. 4 tires on an SUV rang up at $1,300.

I brought my car in for a quick oil change. Instant, yes!…read more I pulled into the "garage" and didn't even have to get out of my car, I felt like a NASCAR driver in the pit stop. They are calling out product numbers like they are performing surgery on my car. The guys there are really nice and helpful and told me ever step of the process. I admit, I am one of those girls that don't know how to change a tire or her oil! (That's what my dad is for!) They also topped off my fluids which was nice and you can actually go into any Valvoline and get this done for free anytime! All in all, awesome and real quick. I think I was probably sitting there for like 5-7 mins. They do do tire rotation here but don't balance them, so if you just need them rotated, they can do that as well.

Great service, the technicians explained everything and were professional, Prompt and friendly.read more

Ok i'll start by saying I haven't used them yet. I'm writing this because they impressed me before…read moreI even used their service. I called for a quote on some tires and no one answered the phone. I figured I would try back later. Not 5 minutes later I got a call from them. They apologized for not answering the phone and wanted to call me back. I don't know any other company that would do that just from a number on a caller ID. I will post again once I have the actual work done on friday morning. Thanks Village Tire for the call back EDIT: I said that I would add to this review once I got the work done. I recommend these guys 100%. I got there right at 8:00am when they opened. I told them what I wanted and the work was done and I was on my way before 9:00am. Very friendly guys and was obvious that they knew what they were doing. When he got the tires off the front, he asked me if I had a shake in my front end where the steering wheel shook. I said yes how did you know. He pointed out that one of the tires had shifted a steel belt and it created a bump in the tire. This bump was causing the shake. The total for 4 good tires plus the mounting and balancing and disposal of the old tires was $277.00. When I left the shaking was gone and the van drove great. Thanks guys for a job well done.

They have the best prices for new and especially used tires around. No one beats the prices on used…read moretires. They balance and rotate all tires

In and out quick and very professional and very knowledgeable people enjoyed my experience and the…read moreway they treated me

Chef was kind and attentive during my visit. I came during my lunch break with only an hour to…read morespare. There are 4 cars ahead but he made sure I was able to get out in time to return to work!

Victoria- thank you for your response, however your information was incorrect. I was not given a…read morequote of $190 to scan the car prior to scanning. Only after. I gave the written code from me having it scanned elsewhere to your service men upon arrival ..and it was still scanned without my approval. After you scanned it, I was called and given an option to have spark plugs replaced with info that it may be a Honda recall. I was still charged the $190. Even Honda was horrified and will follow up with you. Sad since I have been a multi year loyal customer despite a previous faulty rear brake job that had to be redone twice. I will be moving on to BBB next.

if I could give zero stars I would. Spent $600 plus on brakes and on the way home brake light came…read moreon. I had it scanned elsewhere then brought it back. the re scanned it without my permission and charged me $190. Salesperson was not helpful or responsive. Have spent thousands there over the years including. Previous bad brake job. wont me back!

They went way above and beyond! I was driving through the Boston area when I blew a tire. I was…read moreafraid of being taken advantage of because I was from out of town and had to be able to drive home, all the way to Arkansas. After researching tire shops in the area I called Monro. Bill said he didn't have the tire I needed but to come down and he would see if he could help. I did, and he had a solution, although not perfect. I knew when he suggested others (competition) in the area that might be able to help me better, that he really cared about my well-being and was not trying to take advantage. They got in me right away and changed my tire. As we waited we noticed they had several repeat customers, and I wasn't surprised. They really helped make a bad situation so much better. I was able to continue on with the rest of my trip without worry. Then, after I had driven about five hours down the road, Bill called and asked me if I left a bag with some valuables. I did and my heart dropped. Bill locked it up for me that night. The next day I talked with the manager, Andrew. He said he would mail me my bag. He texted me a copy of the tracking number so I would have peace of mind while waiting on it to come. I cannot express how much this meant to me. They had already gone above and beyond, and then went even further. I wish I lived in the Brockton area so I could be a repeat customer. My fears of being taken advantage of were not only dissolved, but they went out of their way to help me, make sure I made it home safely, AND that my valuables made it to Arkansas. If I could give them more than 5 stars, I would!

Awful experience -- damaged my rims and refused to make it right…read more I brought my vehicle here for a tire change and left with significant scratches/damage to both of my rims. This was not damage that was there when I brought the vehicle in. I contacted them immediately to address the issue. They sent an adjuster out to inspect the damage, and I was given a quote for the repairs. Afterward, they tried to backtrack and claim that the adjuster had never actually provided me with that amount, despite that being the information I was given. In the end, they only sent me $260, which I know will not come close to covering the actual cost of repairing the damage they caused. What is most disappointing is not just the damage, but how the situation was handled afterward. If you damage someone's vehicle while providing a service, you should take responsibility and make it right -- not try to minimize the cost and leave the customer to pay the difference. I would strongly recommend taking pictures of your rims before and after any service here and carefully inspecting your vehicle before leaving. I personally will not be returning.