Had a great experience with next level! Our old carpets are looking so refreshed and all our animal…read moremesses are looking amazing!

Next Level REALLY IS NEXT LEVEL! Their response was quick,…read morethe quote was fitting, and the service was AMAZING! We live in a 4 story townhome our balcony is in the fourth floor, where our BBQ is located... as you can imagine bringing marinated food all the way up and dropping the entire bowl of meat and Chinese RED BBQ SEASONING onto off white/grey ish carpet is NOT something you want to do! Sent them a couple of pictures and they came out as soon as possible Jerod was VERY knowledgeable with what type of cleaner to use and took care of it like it was NEVER there! He even touched up some landings where the sauce splattered onto the 2nd and 1st floor. Value wise we definitely felt like we under paid! Thank you Jerod!

We selected Scott's based upon a number of very positive Yelp reviews...and their availability to…read morecome do our upstairs carpets and stairs leading to our basement. Randy arrived on time on 18 APR and proceeded to get to work on our carpets. And yes, we vacuumed the entire house before his arrival with our 35-year-old Kirby upright vacuum. We had him focus on the high-traffic areas of two bedrooms and one office as well as a main hallway, entrance-way, living room, family room, and the stairs to the basement. He pretreated the entire carpet with a spray and then got to work. He brought out what he called the "heavy artillery" as our carpet hasn't been cleaned really well since well before the passing of our senior Italian Greyhounds several years ago. The heavy artillery was an electric-powered rotary steam scrubber. Think of a small floor polisher with steam and vacuum! That did the trick, and after finishing, he gave the carpet a good rake to lift the pile. Note that this heavy artillery is NOT gentle to the pile, but it does clean well! Oh, and he arrived with what seemed like a brand new van and a gasoline-engine-powered steam pressure generator. It looked factory fresh! Randy took care of the stairs by hand using an attachment and took his time getting it done right. Also, this rotary scrubber leaves a more than expected amount of water in the carpet...necessitating open windows for several days to properly dry the clean carpet. Word to the wise. All in all, Five Stars for great service, a technician who really knows his stuff, was pleasant to chat with, and did all this for us for $375. We're very pleased, and we'll have Scott's back again someday--and not wait as long.

Excellent job. Timely, attention to detail, and reasonable price. I appreciated the service in all…read morerespects. Thank you!

Got an appointment fast . My carpets look fantastic. We are selling our house and are out of state…read moreso we were nervous to not be there. The staff was very helpful and friendly.

I should have taken before pictures, but I didn't. My front door is not sealed at the bottom and…read moredust comes in big time. My floor is constantly dusty, the box elder bugs manage to come in too. It gets so dusty at the entrance that dirt settles onto the stairs and of course gets tracked along the hallway. That was the pesky area I wanted clean. The tech came in and licketty split got the stains out of my carpet, and cleaned the area I wanted and did an excellent job. My carpet is OLD, HOW OLD IS IT??? Only the true owner knows. I didn't expect super-duper clean because of the age. BUT the tech came in cleaned the carpet so well that I had to look closer to see if the stains were really gone and they are! When I move out of this place I will call them again. In fact, I know my stairs will get dirty this winter so I will be calling them again in a few months or so.

I appreciate their honesty, and concern for their customers. They worked hard to take care of me…read moreafter there was a scheduling mixup.

Loved the job that was done on our dining room chairs, kitchen stools and couch. Really…read moreprofessional and lovely service. They even went over our dining chairs twice, that's how dirty they were! Feels like new furniture!

Coconut cleaning did a wonderful job. They were quick and efficient and were able to get out stains…read morethat have been in the carpet for years.

I had Coconut Cleaning come out and clean my couch and they did excellent work. They even took…read moreapart my couch to get in between the crevices and didn't leave until they made sure I felt good about the work they had done. Definitely recommend!

I have used Chris at Upgrade various times for large and small flooring projects. They have…read moretremendous supers and make sure that things are done right. They are great at keeping schedules, and have great pricing. Highly recommended.

Horrible! The Worst Experience! My carpets looked dirtier after Quall Chemdry's service. I…read morethought maybe it was because the carpet was still wet. after 4 days the carpets finally dried and there were spots everywhere. I realized it was because Qualls team pulled their hoses through my landscaping and onto my carpets. After talking to John (the owner), he reluctantly sent out a new guy to redo my carpets. This time, all the hoses were dragged around, hitting all my newly painted molding and damaging both the paint and moulding. I ask Qualls guy WHY they didn't use corner protectors to protect the paint and mouldings and he told me John (the owner) didn't provide them. This was a disaster from start to finish! Do not use Qualls Chemdry!

Eli the carpet cleaner was very professional and cleaned the carpets. I had to have them come back…read morea second time to get rid of the cat pee smell, and lets hope this time the pee smell goes away. Eli cleaned the carpets and resprayed for the urine cleaning. Prompt efficient service and very responsive. Pretty overpriced for only 2 rooms and 2 stairs of 12 stairs I paid almost 500.00. Did not recieve any additional disconuts, but the expensive part was the urine odor removal cleaner.

A friend recommended "Carpets Done Right" when I needed my two sofas…read more cleaned. Adam did such a great job, I had he come to clean my tile floors. He did an amazing job. The grout in the traffic areas was something I couldn't get clean. Adam cleaned them and they look like new. Adam is on time and his prices are reasonable. I will definitely be recommending him to my friends.

Adam did a great job and was very professional. I appreciated that he could come out the next day…read more A friend referred him to me and I know I'll be referring him to others.