Very friendly and communicative. They did an excellent job. My car looks brand new! I appreciate…read moreLeonard keeping me informed as work progressed.

Small body shop that does Quality work, great, friendly staff. I highly recommend them.read more

Shoddy repairs with multiple problems remaining. The answer is always "bring it back and we'll…read moretake a look" - No! You should have fixed it right the first time. Just overall unpleasant experience with this auto repair shop. They'll never work on another vehicle that belongs to me!

I Came into the shop to get a quote. Upon arrival I noticed a sign on the door that said office is…read moreclosed call us for a quote. So I did just that. After waiting for about 10 minutes a guy came out and took pictures of the damage on my truck and told me he would email me an invoice for the price. A few days went by and I hadn't heard anything back. So I called to check in to see if I had given him the wrong email address. He said he was still working on it. Now three weeks has gone by and still no response back. I guess these people dont want to make any money. It's not everyday somebody comes in wanting a paintjob and has a budget of $8500 dollars and is paying in cash. Oh well. I will be taking my business elsewhere.

Horrible customer service want go into the almost 3 month story but stay away from the company…read morelocal and national. Spoke with both levels and it seems like they shoot from the hip and have no real organization. They talk sound professional but that's it. If you need your vehicle fixed and back to you in a reasonable time frame stay away unless you just like having issues. I really hate writing these but companies seem to not care about customer service but want you to have payment and be on top of everything

Great customer service and communication from the beginning through the repair. Exceptional work at…read morea fair and reasonable price! I will definitely use Gerber Collision & Glass again!

I had got into an accident on a Monday. I brought my car into Caliber Collision on a Wednesday…read morebecause it was still drivable. I picked up a rental from Enterprise at Caliber Collision, an Enterprise rep. was waiting for me. Brittney was my contact at Caliber. She kept me informed along the whole way via text messages. Caliber told me it would take 9 days, which included the weekend, they finished 2 day early. I picked up my car on Tuesday the following week. My car looked like brand new! Very professional, great customer service and I received my car 2 days earlier than promised. I drove my rental back to Caliber and left it there when I picked up my car.

I started this review with 3 stars. The work done appears to be great. There were issues; which I…read morepointed out. Was going to have them repair some old damage they found; but the 'refused' to do the work due to my review. I dropped the review from 3 stars to two Stars. Received a request in this forum, from the management, to send them my contact information so they can discuss what went wrong. I expected a call, text, or email after I sent my contact information. Never received anything. I dropped the 2 starts to one star. Empty response to hopefully repair Relations with this customer.