SO much nicer and cleaner than the "Quality" Inn in Tucumcari where we spent last night. This Sleep…read moreInn has a good, comfortable feel to me. Stylish decor and no bad smells. Will see how breakfast is in the morning.

This is always a nice place to stay. I like their breakfast as it always has a couple of items that…read moreother places don't have like fresh sliced mangoes or things that are just extra. Cookies when you check in. It's clean. It has a nice little gym. Free wifi. Probably the only complaint at all is it's near a rail so you can hear trains go by. A good place to stay.

We have stayed at this hotel before and really enjoyed it. It has a bar where you can relax and…read morehave a drink and also a variety of bar food. Also a good breakfast. The room was fine. Although we did have to relocate from our handicap room to a regular room next door, because our heater didn't work. We went over to the lobby/ bar at 5pm for a cocktail. Now there are signs posted all over the bar that anyone under 18 was not allowed. However, when we walked in, there were little kids running around everywhere! There were balloons and "Happy Birthday" signs posted. We asked the young lady at the desk if the bar was going to open. She said I'm trying to find out. I felt sorry for her. She had no idea what was going on. I don't know if there's new management, or if it's just total disorganization, but won't be staying here for awhile. By the way, as I was making this reservation I was hacked. Then it kept showing me insecure connection. When I stopped at the Best Western in Gallup, the desk lady confirmed that several people had told her they were hacked, and lost their money. Beware of the Best Western app

After driving all day and booking online, we went to our room to find dead bugs on the cushions of…read morethe furniture and mouse droppings on the furniture and on the floor. Pulling over the covers to check the bed, we found additional mouse droppings in the bed. After trying to get a refund, we were advised that they could not help us since we booked through a third-party. The person behind the front desk had no answers and no guidance. Other than to say we needed it resolved the issue of our refund through the third-party. Since we had a handicap person with us, no other accommodations were available except for a double size bed on the second floor instead of the two bedrooms that we needed. I would explicitly avoid staying at this location! The droppings were in plain sight as were the dead bugs. Total failure, and disappointment!

First floor room , not bad except about 11pm the upstairs guest took a shower , there was a steady…read moredrip between the walls for a solid 30 minutes . Staff : very friendly . Rom was clean . I would stay again but maybe on the top floor

clean room, convenient location. The one drawback was in the…read moremorning, the deadbolt would not retract. I couldn't get out of my room. It took several minutes and MANY tries and it finally retracted. The staff told someone else in my group that the hotel is new and still settling -- could that be the cause? Regardless, this was inconvenient, and in case of emergency would be dangerous. Please address this.

Price was okay rooms are not what they appeared to be on there website. Our bed was king size be…read morewas like a full size bed. Sorry I expected a king! And our bed was so worn...seemed to be a dip in bed that an infant would fit in. Very uncomfortable for adults....my husbands back is hurting something awful. Rooms was too small for 2 ppl also they did not clean room second night? Sorry I won't be back!

Very nice and helpful staff. Clean nice rooms. Very comfortable after such bad experience with…read morecasino.

The hotel rents out the pool and doesn't tell guests they can not use the pool. We tried to use…read moretheir indoor pool and the they were rowdy children and adults spraying small children in the face water guns. Staff would not call a manager and allowed dangerous behavior in the pool. The next day when I talked the manager she was apologetic and helpful. The manager has good customer service skills but the rest of the staff is hit and miss.

The rooms are not cleaned to expectations. They do not clean the blankets between guests, there is…read moremold in the sinks, the surfaces are not properly sanitized, the floors are not swept, the fridges and microwaves are not cleaned, these are all things I've noticed over a hand full of visits. They don't replace the toiletries if not used by previous guest either. Stay at your own risk.

Not a bad hotel. Easy checking in. Guy at front desk was super efficient…read more Bed and pillows super comfortable and clean Decent area Good places to eat near by

If you have to stay in Chickasha, this is the place. The staff couldn't be more welcoming, gracious…read moreand congenial. Not to mention the hotel is spotless, which is probably no easy feat for the housekeeping team. It's also pet friendly, I brought my two Chihuahuas. I can't say enough good things about this hotel. Hats off to the front desk staff, especially the housekeeping crew who run a very tight ship!

We have stayed at many Home2 Suites over the years while traveling…read more While this looks like an older Home2 Suites on the exterior, it was very colorful, clean and kept up to date on the interior. The front desk associate was friendly and helpful upon check in. We really like the room set up in these hotels. They all have a couch, large TV and kitchenette which is perfect for our travels. The kitchenette has glassware, full place settings, stovetop, coffee machine, full refrigerator and dishwasher. As with all Home2 Suites, they no longer provide cookware in the rooms due to theft. If you need to cook something, you can check out cookware at the front desk which is nice. I appreciate having coffee in the morning but it always bothers me that all hotels provide more decaf coffee than regular coffee so you need to run downstairs and ask for coffee. At least they provide the liquid cream instead of the powder. The main lobby has plenty of seating for workspace or their complimentary breakfast in the morning. Coffee and tea are always available as well as TV's should you choose to hang out in the lobby. They do have beverages for purchase in the minimart but no alcohol at this location. There is an indoor pool which is great for families as well as a large workout room. I love the fire pits available at Home2 Suites, however, this particular location is right off the freeway so you cannot enjoy the fire pit without noise from traffic. We were lucky to have a room on the backside of the hotel so traffic noise wasn't a huge issue until early morning when the business next door started running trucks. Our stay was short, only overnight, but it was a great price and nice place to stay.

What a life changing experience! This was our first Home 2 Suites and we are incredibly excited to…read moretry them out again. Our room was HUGE! We had a dishwasher and real plates, real glasses and silverwear. We had such a great experience here. The customer service at the front desk was wonderful! They found us a shower chair to use. We really appreciated the kindness and courtesy everyone had. Thank you for a wonderful experience.

Traveled 10 hrs for a family emergency and stayed her for a few days. The stay was great. The staff…read morewas very friendly and helpful. The whole facility was really clean and well taken care of. The food in the lobby was good. The location was great, centrally located. Would definitely stay here again.

This hotel certainly lives up to its claim to cleanliness - it was spotless throughout on our last…read morestay. The location is excellent. One can walk to the ballpark, Stride Center, and several restaurants downtown. Staff was friendly and the rate was reasonable. I only have a few suggestions for management. First, guests park in the back of the hotel and enter through a rear door. But there is no ramp or graded approach to get to that door. If you're disabled or even rolling heavy luggage it's not easy to get to. Second, be more generous on bath towels when you know the room will have two guests. Last, can you find a better location for the microwave? You pretty much have to get on the floor to use it. Those items aside, I definitely recommend this hotel!

We were traveling through and spent the night here. OveralL it's a nice hotel and the price is…read morefair. Here are some thoughts: Desk people were great! Helpful and friendly. Breakfast was minimal - we chose to go elsewhere. Panic bars on the doors to the outside stuck, need lubing. The room was clean and well maintained. The hotel is pet friendly. But the lawn outside needs to be picked up - it really needs to be picked up

Let me start by saying we've been staying at La Quintas all over US for over a decade and we love…read morethem. I would give this location zero stars if I could. Lugged all our stuff up to the room with my elderly mother, unpacked only to find that there was old rock hard food in the refrigerator. The room was not cleaned good. Mentioned it to Keith at the front desk, he did offer a different room, but we were too tired from driving all day to pack it all up again and move. We decided to clean it ourselves. He was kind enough to offer rubber gloves, and a cleaning cloth. But not clean it. Later on when using the bathroom, the stainless steel hook fell off the wall and hit my knuckle, we took it down to Keith. Didn't offer me any ice. I got my own ice pack made up, knuckle was swollen and hurt for days. Did not offer any discount on the room. When we call Keith gives you the runaround that it wasn't booked through them so there's nothing they can do about it. He also said that what happened to me was the perfect storm. And then if you walk into Walmart & a box of crackers fall on you or are you gonna do anything or get a discount for it. I said Keith a stainless steel hook, weighs a lot more than a box of crackers. He said he needs medical proof I was hurt. We will not ever stay here again. We will be going to Lucille's across the highway.

Very welcoming host of hotel. Nice Hershey nuggets for relaxing at bedtime. Comfy bed and very…read moreroomy. French doors with nice outside personal patio. Was able to catch some sun during warm days this January. Will definitely stay here again next time in town.

He is very kind and caring, gave us a room for the night. When we had nowhere to sleep. We are…read moreforever grateful, thank you for being the hands and feet of Jesus.