I was referred to Crocker after having to deal with an HVAC contractor who did everything wrong,…read moretook shortcuts and ghosted me for weeks at a time. Crocker came out and inspected my HVAC system. A few days later I received a phone call from Jim who wanted to personally come out and take a look at things - no charge. Jim walked me through the HVAC system, pointing out what was incorrect and what needed to be done in order to fix the issues and be up to code. Crocker was on time, efficient, and made sure I understood the work that needed to be done. Now everything is working as expected and no issues so Im very happy with the results. Thank you!

This company will make you bankrupt! I called them for a tune up of our AC unit in March and they…read moresent a technician who made the system work after changing numerous parts. The total bill was nearly $900. We did not use the system until June and discovered that it did not start. I suspected a failure of one of the numerous parts that were replaced and anticipated that the warranty for the parts would cover the service call. Their technician came in the morning and started to replace some of the same parts that were installed three months earlier. He also replaced a motherboard, contactor, coil (both were brand new), and took apart the unit covers and the thermostat. After four hours, the technician declared that he had to stop as he was to miss his lunch time. As he was leaving, he mentioned that the problem was a short in two wires ... and that the blower motor fried during his testing procedure. He never bothered to reinstall the covers or the thermostat. The bill for his "service" is $1,000. When the technician left, the AC was in worse shape than when he arrived, and Crocker expects me to pay to make my system inoperable. If you want to have Crocker come to destroy your system, bill you for unneeded parts in the hope that you will install a new system, then Crocker is who to call. Otherwise, save your money and call an HVAC business that is not a crook.

First off... I wish I could give as many stars in the universe... but I am limited to 5…read more.. ONLY call Home Furnace Company!!! From start to finish... competent, trustworthy, timely, patient, economically (beyond) fair... Basically PERFECTION in the HVAC arena, and Brad (the owner) at its helm. My HVAC system is only 3.5 years old... in June, I had the bi-yearly service by the company who installed it.... In August (the horrible heat wave struck) ... I turned on the AC... it did not work. Called the original company... they came out and said the coil broke and the cost to repair would be $4,700... I am naturally a trusting person... but something seemed entirely wrong! I was told... only call Brad's company... which I promptly did. First off, Home Furnace Company gives you an appointment time... 10am is 10am... not a window of 5 hours! Brad came out, assessed the issue, fixed it on the spot (needed coolant) the total cost was $435!!! The other company was greater than 10X!!! Please, for your HVAC system's sake (as well as your pocketbook and sanity's sake) ... only call this oasis in the desert of HVAC companies. Elizabeth T.

We have been using services from Home Furnace and Air to maintain our HVAC for many years. Recently…read morethis company installed AC in our duplex and we couldn't be more pleased with the quality of the service. This family owned business is professional, prompt and friendly. I found the owner, Brad to be a pleasure to work with and he went the extra mile to assist us. Everyone we dealt with from the office to the technicians are excellent. I would definitely recommend this company.

I called for annual service. They were very responsive and got an appointment within a few days…read more Everything went well. Will definitely work with them again.

Joe is a treasure to anyone, but especially to someone relatively new (4 years) to Santa Barbara…read morelooking for the "go to" contractor in any particular area. Responded promptly to my initial contact, through multiple visits and calls (I am an engineer) worked with me (lots of knowledgeable suggestions and recommendations but never pushing anything on me) to come up with the system best for my needs. Ended up at the low end of four bids from HVAC contractors. Complete replacement of old HVAC system with state of the art heat pump system, removed all of the old duct work and installed the new system with meticulous attention to detail, making sure everything was just right. At the end of the week, a bit sad to see him go. That's when you know you have the right person looking out for you. I would use SB Heating and Air 100 times before even thinking about looking elsewhere. You can't go wrong here.

We hired Advanced Air & Heating to handle removal, modification and reinstall of a HVAC multi-until…read moremini-split system in coordination with a larger construction project. Ernst was knowledgeable and a good communicator. He and his team were polite, professional and his bid was competitively priced. Scheduling was a breeze despite rather narrow parameters on my end to align with other project tasks and subs. I recommend Advanced Air & Heating and will use them again.

A very competent and friendly crew. I got exactly what I wanted in a timely fashion for a good…read morevalue. Thanks guys!

I called a few companies to come and install a earthquake shut off valve on my home, and Lee & Sons…read morewas able to install the valve the next day. Mario was very professional and friendly, they estimated that it would take a couple of hours to install. Mario completed the job in exactly 2 hrs. He took the time to ensure that there were no leaks and that the pilot lights were working on the water heaters before leaving. I would highly recommend Lee & Sons for any plumbing work that needs to be done.

NO SHOW & when I called they said they could send someone 3 hours later- clearly they do not…read morerespect customers' time or business. Will not use again.

Mike from this company showed up on time and quickly diagnosed and repaired the problem with our…read moreair conditioning unit water leak. Another company came out first and said they repaired the problem but did not! Next they told us we should just buy a new system. Not only did Don's fix it, we were told that our Carrier system would easily be good for another 10 years. Beware of repair companies whose goal it is to sell you a $20,000+ new system. Highly recommend Don's and will use them if and when we have any issues in the future!

Don's is the BEST and Joyce is the BEST!! I had two other companies tell me that my vintage…read moregravity heater was SHOT and needed to be replaced. Mike took one look and said the pilot mechanism and the gas valve needed replacing. He did so, and now the furnace is working PERFECTLY!! They saved me almost $10K and I'm so grateful!! Don's is the best.

We contacted Allstar on a Monday after our A/C was going out the day prior. Their response was…read moreamazing. They sent someone out the same day and tried to do the repair, which was so great. Unfortunately, our A/C was shot. However, they quickly ordered our new HVAC system and were able to come out today (Thursday) to install. Within 4 days, we are back up and running. Their team was so communicative and respectful while at our home. Colten was so quick to answer our emails and kept us informed about the status. Jesus came through first day and was so motivated to try and solve our issue but our system was 34 years old and it was time to replace. We will definitely be using Allstar again. Cannot recommend them enough!

We have had Allstar come out to our house 2x now…read more The first time they came out was to service the heater unit in our attic. They found an exhaust leak and repaired it! We had no idea we had a leak and they literally saved our lives! The second time was to move a HVAC vent in our living room. Both times they did an amazing job and were extremely professional! I highly recommend them for any HVAC needs!

--- Review for Bill…read moreBarret I rarely leave reviews, but I need to warn anyone considering hiring Bill Barret. He was brought in to install a new AC system for the commercial building where my office is located. He made repeated promises that everything would work perfectly. That did not happen. After he "fixed" things, I now have little to no air coming out of my vent--while every other office in the building has functioning AC. I run a business that requires windows to stay closed for client privacy, and a comfortable, quiet environment is non-negotiable. Bill was fully aware of this. Because of the broken promises, I've been forced to buy several devices just to keep the room tolerable. They're loud, disruptive to my clients, and eating into my business. I've sent him multiple messages trying to get this resolved. He told me he'd replace the thermostat, told me he'd fix the vent, told me the new system would take care of everything. Instead, I have an unusable space and a strained relationship with the property owner that was previously good. Nothing was followed through. No communication, no accountability. If you value your business or your sanity, be very careful here. I wouldn't want anyone else to go through this. ---

Barrett AC was excellent from start to finish. I personally worked with Bill & Gricelda and they…read morewere incredibly responsive, professional, and great communicators throughout the entire process. If you're looking for quality, reliability, and outstanding customer service, look no further. You'll be in great hands with this company!