The dentist here told me it was very important to come in asap if my temporary crown came off…read more After reattaching my permanent crown that fell off and was DAMAGED they reattached it as a temporary while waiting for the replacement crown. It fell off again on a Friday evening. I could not secure it back in place because it has a HOLE in it. I called Monday morning. It took an HOUR to finally get ahold of someone and then I was told they could not possibly get me in anytime Monday. So I guess the dentist lied?? It's not important to get in right away?? It fell off FRIDAY! Whatever, time to look for a new dentist.

first time at this office. very impressed by the care and friendliness of staff. Amy was very…read morepleasant but yet professiona!

Loved Baker Dental Studio! Was there for a first time visit last week. Impressed with Sara, my…read moredental hygienist, and Dr. Baker! Very kind, patient, professional and thorough! I'll be back in 6 months!

DO NOT RECOMMEND. Unbelievable amount of anxiety foisted upon me immediately upon arrival. No…read morehello. No welcome to our practice. Just three flustered people glaring, proclaiming, "You're late" while they repeatedly shoved paperwork at my clearly casted, post-surgical hand. I was, in fact, 15 minutes early - their system supposedly glitched and rescheduled me, without notice, for half hour earlier - not my problem, gaslighters. Simultaneously, they demanded I return for a second appointment due to my (non-existent) tardiness, as there was now no time to clean my teeth. There was only time for the higher money tasks - taking x-rays and having the dentist take a peek. Clearly I turned and walked out, never to return.

I received a very thorough exam and cleaning for my first visit. Staff was very professional and…read morehelpful.

I have been to three different dentists in the past couple years and by far Ada Hills Family…read moreDentistry will be where I will stay for the long-term. They provided COVID safe care, check in from your car and were friendly and informative the entire process. There equipment seemed up to date and their new facility is beautiful. I went in for X-rays and routine cleaning. They had me fill out my information online prior to my appointment and were prepped and ready for me. As a new patient here it was extremely smooth and easy. The dental hygienist was friendly and very good at what she did. Dr. Vogal was extremely friendly. Both provided strategies on how to keep my teeth healthy and positive the entire time. Highly recommend going here for your dental care.

I have been going to their office for about three years now and my whole family goes to them. Our…read moreexperiences have been pretty positive and they have worked with us on taking care of all our kids dental needs. The office staff have been friendly and upfront with costs. I do think when I read other posts that you do need to understand what they tell you are estimated costs but the insurance companies might push back on what's covered and that's out of their hands. Some research like making sure they are in network or out should be done by the customer and it's freely available on most insurance company websites.

I was led to believe I just had a small copay for my visits. It wasn't until my 3rd visit that they…read moretold me my insurance was actually out of network and I was hit with a big bill! This kind of communication is unacceptable. Patients need to know what they are expected to pay up front. I tried to work with them to make it right but they didn't lower the bill at all.

As someone who has had countless negative experiences at the dentist, I am very wary about going in…read morebut I knew my oral hygiene was important. After trying three dentists in the area and feeling unsatisfied, I decided to finally try one more time and wow am I so glad I did. Not only was the staff so considerate and welcoming, but I actually felt like I wasn't crazy for my concerns or worries. I felt like the things I was asking for to make the experience more manageable wasn't hard but several other dentists treated me like I just needed to get over my fear rather than helping me overcome it. This is the first time I left a dental office feeling confident and comfortable about scheduling my follow up appointment. My filling was also so well done and super smooth, not gritty like I've had in the past! If you want to have a better experience at the dentist, be sure to give this place a try. This team really is like no other and I am so thankful to have found them!

Dr. Lambert is a total professional. After 5 years of protesting an inevitable dental appointment I…read morecame to Dr. Lambert with nerves through the roof. His receptionists and hygienists are kind, gentle, and friendly. They eased me back into cleanings and helped me overcome my fear of the dentist. Although the dentist still isn't "fun", they make it completely tolerable. They offer me a warm neck pillow, a paraffin wax, and choice of TV channel to watch. They even offer to clean your jewelry! They hook me up with nitris and clean my teeth while I'm distracted by the food network. It's almost relaxing! Thanks Dr. Lambert and team for easing me back into the process of clean and healthy teeth!

First, you should know I loath going to the dentist. I had a very memorable horrific experience…read moreonce many years ago that still lives rent free in my core memories. When I move to Grand Rapids, I search for a dentist because I lost a cap and knew I needed to create a long-term treatment plan. I started off looking by reading reviews like this one and found myself at Dr. Bateman's office. The experience from the first anxiety ridden visit to many office visits later has been nothing but delightful. I actually said a delightful dentist visit. Who am I? Dr. Bateman and team are compassionate, empathetic, and intuitive. They are a team that is focused on what is best for you - physically, mentally, and financially, if I ever relocated, I would travel great distances to return to this office. I have nothing but highest praise!

While I appreciate brutal honesty, and no charge for the visit, being told biting my tongue is "all…read morein my head" was not the help I was hoping for. Especially since I am a retired therapist. Being misdiagnosed with I assume a Somatic Symptom Disorder by a dentist is a shame?

Dr. Winn has been our family's dentist for many years. I always trust that when I see him and his…read morestaff that my questions will be answered and that my teeth will be taken care of. The dental hygienists are friendly and I always enjoy our conversations when I see them. Due to work, I have a second dentist in another city who doesn't always take the time to go over things as fully as he could. I didn't realize how good of a dentist I had in Grand Rapids until I experienced a staff of less friendly people there. It's funny how you learn how good you have it when you go elsewhere. Their new building is great and they are a wonderful group of people. I'd recommend them any day for all things dental.

Dr. Winn has been my dentist for about 40 years. Dr. Winn was working with some other dentist when…read moreI first met him. My regular dentist I couldn't get in so they made a appointment with Dr. Winn. After I had Dr. Winn for a couple of times I didn't want to see the other dentist I usually went to. Then I called the office and they said Dr. Winn wasn't there anymore and I was upset. They wouldn't tell me where he went. So I was able to find him on my own and was so happy. He was so different than my other dentist I had before. He was very kind and gentle and very concerned if he caused me any pain. Also the dental assistant that worked with the other dentist were rude and I actually dread to have to go in to have my teeth cleaned. She would be real rough and none caring. Dr. Winn's assistants were just like him very concerned that I was comfortable and not causing me any pain. Also Robin I seen someone said she was rude. I have never seen her ever be rude. She is so nice and always very helpful. Dr. Winn moved to Cascade and my health isn't too good so I tried another dentist closer but I had to go back to Winn even though he is quite far from me. My daughter also loves Dr. Winn and now she brings her husband to see Winn and he likes him a lot too. So if you want a super kind and caring dentist go to Dr. Winn.

I'm a new patient here and my first visit was the most in depth dentist exam I have ever gotten…read more They really care about you and your teeth, the quality of care is unlike any dentist I have been. I highly recommend this place, nothing like a corporate office and I mean that in the best way, best part is they have an office dog!

Absolutely love Cascade Village Dental! Very great care, super flexible, and I never feel anxious…read morefor my visits. Dr. Vanderhoof and her team are experts and an absolute pleasure