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TouchWise Massage Therapy

3.3 (3 reviews)
Closed • 2:00 pm - 7:00 PM

By appointment only

Services - TouchWise Massage Therapy

Massage

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Massage Envy

Massage Envy

(23 reviews)

$

I paid $125 for a 60-minute full body massage and unfortunately did not receive the service I…read morebooked. I arrived 10 minutes late, but I called ahead before my appointment to let them know I was on the way. Once I arrived, I was still required to complete intake forms and was asked multiple times what areas I wanted worked on. I clearly stated I still a full body massage, but excluding only my head and glutes. Between filling out forms, getting undressed, and technical issues with the table, additional time was taken before the massage even began. However, none of this was communicated to me as time that would reduce my session. When the massage started, only my neck, shoulders, and back were worked on. The session ended shortly after, and I did not receive anywhere near a full body massage. I was confused and disappointed. When I brought this up, I was told it should have been a full body but then the receptionist switched up and stated it was because I was late. While I understand that arriving late can affect timing, I was never informed that my service would be shortened, nor was I given the option to adjust expectations or reschedule. It is misleading to ask a client what areas they want worked on--multiple times--if there is not enough time to perform the requested service. Additionally, I was told conflicting information about how late I was, and it was made clear that the next appointment was prioritized over completing the service I paid for. I have visited before and never experienced this issue, even when time was needed for forms and changing. This experience felt like poor communication and disappointing customer service. I paid for a 60-minute full body massage and did not receive what I paid for. I will not be returning and would not recommend this experience to others.

Apparently they can't seem to keep the therapist that are actually good. The front desk manager has…read morea puss on her face most of the time and isn't very welcoming. Their memberships are a joke and a rip off! There's other places in town to get a good massage

TouchWise Massage Therapy - massage - Updated May 2026

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